The husband & I just recently bought a pre-selling Colleen model house from PROFRIENDS (yeah that’s the name of the developer of our subdivision). Last Saturday, I submitted the required documents to their office in Imus, Cavite.
I am posting this since I have read negative feedbacks regarding PROFRIENDS’ customer service and I just want to share what I have personally experienced in the spirit of fairness.
Well, the customer service I got was good. Nothing close to those horror stories posted on those online forums. The office staff I have transacted with was polite, courteous and accommodating. We already signed the deal with them previously so there’s no need to be over-friendly with me but they still are.
It was a Saturday and there were no long queues. All my inquiries have been properly addressed and I was treated nicely.
There was one lady customer there though who was overly-reacting. Something like her agent did not inform her properly of the complete documents to be submitted.
My only point is, the feedbacks are always subjective and dependent of the customer’s expectations. That lady surely was a demanding one based on what I have heard from her telephone conversation with her agent. She could have said things in a nice way but she chose to get hysterical right away.
For those who are buying a house from PROFRIENDS, do not let the online forums affect your decision. In my case, I had 2 friends and also an aunt who bought their properties from PROFRIENDS (in Montefaro Village and in Lancaster Residences) and all of them are already living in their PROFRIENDS houses as of this writing.
Before we signed the contract, we interviewed them about their personal experience in dealing with PROFRIENDS and they said it was a smooth transaction. and I believed them because I know them personally rather than those anonymous people in the online forums.
I just hope PROFRIENDS wont let us down. In fact they should be giving me a discount for this write-up. Whatyathink huh? 
UPDATE:
To everybody who wants to know more about our experience in transacting with Profriends, please read my latest and detailed review here or click on the link below.
Thank you.
Hi there, you can visit my blog, http://imtripper.blogspot.com, I was very hopeful about my house purchase and with dealing with ProFriends. I guess if you bought a house already under bank financing you wouldn’t have much of a problem. But, for those who have bought under PAGIBIG financing whom ProFriends initially offered, we feel deceived by these people who are now just informing us that they can’t arrange things under PAGIBIG anymore. Now, we have to go to Bank Financing with higher interest rates or get the other option which is In-House with a killing rate. I don’t have anything against them personally, I just think that their company motto in customer service is : “When all things fail, we won’t — leaving the customers as the only loosers in the process.”
Hi Tripper! Thanks for visiting my site. I am keeping my fingers crossed with regard to this house purchase. Ihave read many negative feedbacks about Profriends over the internet but since I have 2 friends who bought houses from this same developer and have not encountered any delays and hassles, my husband and I still decided to give it a go. I guess it’s really easier when you opt for bank financing, our agent was honest enough to tell us that. PAG-IBIG itself has their own shortcomings, you know how government offices work in this country. I do feel for others who opted for PAG-IBIG financing and are having problems with their transactions. May I know which house model you have bought? and when did you sign the deal with them?
its funny! to have you alone in pro friends side! my wife is seven months pregnant when we decided to give a go for pro friend. house turn over was delayed by almost one year. workmanship quality was RUBBISH!!! i retract my bid to own the house they gave another option in bellefort estate. sad to say when we visit last april 2012 we are not allowed to enter the premisses, this clearly violates our right as a part owner considering that we already paid full equity. we have granted the visit the next day, the same quality i have seen! am very mad bout it. then again i retract my bid for the second time! bad news i cannot refund my money!!!! what the hell they are thinking of? now i’ve decided to file a case against them in HLURB.
Oh isa ka pa. And then what? you’ll go accusing me that I work for PROFRIENDS too? Now that’s rubbish! Ito lang yan eh. Malapit na yung turn over ng unit namin so baka next time ka-alyado na rin kita (aka nagrereklamo na rin ako!). And one more thing, please make your own blog and rant all you want there. Not on my page please. This is not a public forum. This is MY BLOG. Too much negative vibes. Tsk Tsk
@John Marx: At a first glance you may see Micah’s blog as one sided but if you will read and analyze everything you will find a lot of things that will help you solve your issue with PFI. Without Micah’s blog I could have been still in battle with PFI. You can get the tips and help you need from blogs like this you just have to ask….
About my issue…hellyeah! I was able to get a FULL REFUND.
@Micah: just keep it up… =)
Clickerwayne! Thank you so much for coming to my defense! It pisses me to no end (obvious ba?) when people start posting comments insensitively like it’s their right to do so. Again thank you. I’m glad everything turned out well for you
@Micah no worries….I get the same post as well on my site and fb fanpage. I know the feeling.
Kind regards
hi mic!tanong ko lng kung nakapag move in kayo sa unit na kniuha nyo. kc my husband and i also got a unit (sophie) in lancaster May 2011 we’re also in bank financing..nagfollow up ako just last week 12% pa lang ang construction. sabi sa engineering nla maddeliver ung unit sa FEB 2013pa.mejo knakabahan nako sa mga nababasa ko about profriends..hope you can share your latest experience with profriends.
Hi jenny! Hindi pa kami nagmo-move-in pero malapit na. Nag-sign pa lang kami last week ng LOG with UCPB and next step is yung inspection na ng unit namin for turn-over.
hi..my dp will end on july 2013.just wanna ask kung right after the dp eh start n agd kmi s bank finacing?or we nid to pay inhouse muna?kelan po nila kukunin mga requirements nmin for bank financing?ang gano katagal ang process for us to know kng approve kmi or not?
i had the same experience..i bought a house from profriends and was paying for it for two years already (n still paying)….n pagibig informed us that theyve just received our loan application after 2 years?and a representative from pagibig was curiously asking if ive visited the house or if i have the key already…felt like she was giving me a hint or something….if only i knew then that i cant purchase it thru pagibig i cud have bought a biger house in alabang that is also RFO under bank financing….now im asking for all my money to be returned and my goodness its been more than a month and i havent heard anything from them….to think im working from malacanang…and the whole process of signing those contracts which i have to re do coz we were not informed properly of their SOP that i should not affix a date with my signature (w/c is i usually do)….n its not just pag-ibig’s problem coz theyve only recevd it last month….pag-ibig actually called me up thru my cell…n then my friend who bought a house in camella is living in their house already in 6 month time this year under pag-ibig financing as well…now is it really pag-ibig’s fault?i should have listened to my mom last year when she told me that profriends is having problem with pag-ibig…and profriends did not even informed us…ang masakit nito i paid in post dated checks for four years…n they wont return my checks!grrr…
Hi Sabre! I feel sorry for what you have encountered with Profriends. I was indeed told that they’re having problems with PAG-IBIG. Husband and I opted for bank financing which is a lot easier to process.
Fight for your rights . . . Go to HLURB for help. Profriends will not even turn over the subdivision to your HOA even if their project is finished. We experienced that in Villa De Primarosa Phase 2, Imus. Until after 10 years had passed already no turn over is coming…. Know why? because they have other business in the subdivision….
Hello guys, I am Haydee, one of the in-house sales person of profriends, that means exclusive po ako. I’ve been selling profriends projects in cavite for about 2 years now. Sa totoo lang po sasabog na ang dibdib ko sa mga nangyayare sa profriends. nag stop napo ako sa pagbebenta ng profriends kasi po iniisep kopo ang kapakanan ng mga buyers in the future. pinaghihirapan po ninyo ang bawat halaga na pinambabayad nyo at nagbabayad kayo ng tama kaya hindi po tama na ang bahay pag nai-turn over sa inyo ay magbibigay lang ng sakit ng ulo nyo…
yun pong iba na sinabi na pwede sa pag-ibig i-loan ang house, WALA PONG KATOTOHANAN YUN. wala pong pag-ibig financing program ang profirends, bank and in-house financing lang po sila. ang mga bahay under pag-ibig is yung socialize housing projects (low-cost housing) lang, around 400-700K na presyo ng bahay. Yun pong mga agents na nag-offer sa inyo ng pag-ibig ay ginawa yon para maka close lang ng benta. Ever since po hindi ko ginawa sa mga buyers ko yon dahil kahit po sa pricelist namen or kahit mag-inquire kayo online, WALA AS IN WALANG HDMF or Pag-ibig program ang profriends. Now, kung bank financing naman po, usually 15 mos. ang term ng downpayment pero sabe on the 18th month pa makakalipat. pero sa totoo lang aabutin po ng 2 years dahil ang buong site ay napaka alikabok at walang makakayanan lumipat sa ganun kagulo pang community (site after the AA construction plant or after the bridge).
when it comes to quality po ng house-PRE-CAST CONSTRUCTION METHODOLOGY (or lego method) po ang gamit ng profriends. ang sabi ng iba hindi raw matibay, palpak at yun nga nagbibitak bitak. actually po pasado naman po sa standard ng engineering ang ganitong method. hindi nga lang po nai-pupulido ni profriends. napakaluwag ng quality control nila kaya bara-bara lang ang mga contructors. tinitipid ang materials at wala talagang pasa sa quality. actually nga po few months ago may buyer po akong dinala sa site at ipinakita ang haven at coleen na nakatayo na (RFO) sa phase 1 & 2, ayun sa awa ng Dyos, nadismaya sa nakita…napagod lang ako… may bitak at hindi pantay pantay ang palitada…haaaay….
sana naman po kayong nakapagdown na ay pursigihen nyo ang engineering na ipakita sa inyo personal ang unit nyo habang ginagawa para kung meron kayong ayaw ay makapagdemand kayo na ayusin…kasi po ayaw po nilang ipakita sa buyers yung may mga ginagawang units…may tinatago ba sila??? Before ipalabas ang profriends sa imbestigador, may client po akong dati kong katrabaho sa call center, nagpareserve ng gabrielle unit. pagkapanood nya ng problem sa construction in montefaro sa imbestigador, automatic po nag-back out sya, kahit anong paliwanag kopo, wala nakong magawa. kasi po talagang dami prob, hindi lang sa montefaro…kahit sa ibang projects. wake up call naren po sakanila yun.
as of now po naka-concentrate po ako sa STATELAND, INC. (Washington Place- Dasma, Villa San Lorenzo & Crystal Place- Daang Hari, Imus – tanging ito lang developer ang pumasa sa criteria ko na matibay at mahusay ang CONSTRUCTION METHODOLOGY-CONVENTIONAL. buhos, malalaki ang bakal, masinop ang construction, pwedeng makita ni buyer ang bahay habang ginagawa at very professional kausap ang developer. kung may mga gusto ang buyer, request letter lang then subject for approval, kapag hindi naman nakakasira sa structure, approve agad. at ang pinaka maganda sa lahat, very accessible ang location- Villa San Lorenzo and Crystal Place are located in front of ongoing construction of Ayala Mall in Imus Daang Hari-Aguinaldo Highway. Washington Place is in Dasmarinas along Aguinaldo Highway near SM and Robinsons Dasma.
You can reach me in my fb account for your inquity: haydeejn@yahoo.com
contact # 0922-8777994 / 0915-2465956
Hi, I also have bad experience with profriends. We bought a house under pag ibig then turn it over to Bank financing. Last year pa kami move in pero ngayon pa lang namin inaayos ung pag papakabit ng water and meralco.My dilemmais that yung meralco mabilis lang ang pagkuha ng application sa kanila pero sa engr.dept patatagalin ka na puro follow up, according to meralco the causeof the delay is not on their side but from the developer kasi daw konti lang engr. ng profriends so ang priority ayusin is yung mga tinatayo pa lng na unit hindi yung nakatayo na.So eto hanggang ngayon 2 weeks na di parin nakakabit ng profriends yung meterbase na binigay namin sa kanila.Pag umabot kasi ng 1 month at di parin nakakabit ng developer yun back to zero ulit ang process sa meralco. Nakakainis kasi nung kukuha ka pa lang ng bahay pinapangako na nila ang langit at lupa but now asan after sales nila??bagsak ang service. I learned na sana pala nag background check muna kami ng husband ko sa developer before proceeding into buying. And also, for the water application mabilis land din mag apply but then again ang matagal is yung sa developer parin na hindi pa nila kinakabitanng PVC, but you will pay P120.00 monthly even if you don’t use it. I called a whileago yung customer service nila sa Shaw maayos naman kausap yung mga CSR nila, Iasked if I can go directly or who is the right person to where I can relay all my concern kasi nakaka stress na sila. I am from Manila tapos kailangan ko pa pumunta sa Cavite just to ask for any development.May alam ba kayo kung saan pwede ireklamo yung mga ginagawa nila? Kasi nung nakausap ko yung mga kapitbahay namin sa unit mas madami sila sinasabing worst.
Hi Mist! What phase and unit are you from? Please note na standard talaga ang 2-3 weeks waiting time sa pagkabit ng meter base. Although in our case, nakabit ng PFI yung meter base namin within one week lang. Si Meralco ang matagal mag-inspect at magkabit sa personal experience ko. Although sinabi din nila sa amin sa umpisa na usually PFI ang matagal, nung pinabalik ko na yung mother ko sa kanila (Meralco Rosario branch) para sabihin na for inspection na yung meter base namin, sila naman itong super tagal. Imagine after makabit ang meter base namin, almost 3 weeks pa bago nila ininspect? Hindi ako mareklamo pero nabibwiset talaga ako sa Meralco kasi para din palang gobyerno ang kalakaran — bureaucracy, mga paimportanteng tao etc. Sa water naman, within a week din kinabit ni PFI yung tubo namin (although hindi masyadong maayos ang pagkakabit at parang basta na lang ibinaon) pero ayun nagkatubig na kami after 3 days kasi mabilis si Southlink magprocess. Kung gusto mo mag-hire ka na lang ng tao na maglalakad ng Meralco and water application mo – yun ang ginagawa ng iba at mukhang mas ok and mas convenient. Yun nga lang magbabayad ka.
hi,
why not go for bank financing on the first year and on the anniversary date, you can opt for take out by PAGIBIG so you will have lower rate. as far as I know, when I worked with the bank, when you have your housing loan for take out by another bank or PAGIBIG, their will be no pre payment penalty as long as the date will fall on the anniversary date.
Thanks for the suggestion Zorj. we’ll look into that option further
that is not true, I agreed to transfer my account to bank financing and submitted another docs they asked for an update. I signed the letter of guarantee to Metrobank last October and the lady there is always telling me that profriends isnt sending yet their CTC to metrobank so how come they could give me the loan? i made several follow up to profriends and they are saying that the update as of today is just MEtrobank said that i was qualified for it and nothing follows. they had this different statement and i waited another 5 months from the moment i signed the letter, no one is I believe working about it. they will not advise you unless you call them, they will not get a new status unless you advised them that this should be and that should be its update for today..
good for you mam but for us getting a house at profriends is a nightmare they are not profriends.we reserve a house on nov. 2008 at montefaro and profriends said they will deliver the house in 18 mos. or june 2010 but to no avail from nov. 2009 i’m monitoring the house to aug. 2010 wall lang ang naitayo nila. we demand for a refund for we had already paid P400k plus tapos ang ibabalik nila is P268k plus na lang. this is how rude profriends is. they failed to deliver the house twice in june 2010 & again july 2010. so we have no choice but to transfer to lancaster which i discover recently until now has no individual titles. again i have doubts if they can deliver the house this june 2012 which they promise during the open house.
ganyan na ganyan ang problema ko sa kanila, Nag file ako ng case sa HLURB panalo ang case ko pero ngayon ng file sila ng petition for Certiorari sa Court Of appeals,,hopefully matapos na case ko,,sobrang EVIL ang profriends . grabe ang hirap at pagod ko isama mo na ang inis na sangkatutak,,dapat natatangalan na sila ng lisensya
Hi MsImelda! I’m so sorry to hear about the difficult process that you had to go through in dealing with Profriends. Would you mind sharing the specific problem(s) that you had with them?
@clickerwayne: Hi! Need help po. How did you get full refund? Kasi po, we submitted a letter to profriends to allow us to file as individual/retail account with PAG-IBIG HDMF. Nag-reply nman sila thru txt that yes they granted our request. After almost a year, ngaun sasabihin nila na hnd pwede. Naku.. Help po, ayoko na lang makunsome. I think refund ang tatapos sa problem na ito.
@micah: hope you won’t experience what we’ve been through.
Hi Kristel! Yes sana nga hindi namin ma-experience what others have been through. We opted for bank financing btw.
@Kristel with due respect to PFI I’m unable to disclose the steps I’ve taken to solve my issue with them and of course I have to protect myself from such legal implications. If you will read everything written here in Micah’s blog you will find the answer you’re looking for. I apologize if Im not able to help you out but I know for sure you’ll be able to settle you’re issue in no time….
“just keep on asking and soon you’ll find the answer”
hi kristel! pwde ko b mlaman latest update ng account mo? e2 email add ko zaragarcia8@gmail.com anong ngyri? ndi pa ba approve ang loan mo s pag ibig?
mam kristel..anu na po nangyari sa unit nyo..i mean nakapag refund po ba kayo…thanks..
Last Oct 2012 ako nagpost. the day after ako nag share ng experience ko sa PROFRIENDS…i received calls, text and fb pm to ask assistance/advice from me…meron pa ngang mga sales agents na verify nila na tama ang comment ko kaya lumipat na ren sila ng ibang developments…i really talk to buyers, kasi sa kanila ako kumukuha ng feed backs kung satisfied ba sila o hindi. sa kanila nakasalalay ang aking hanapbuhay, at gusto ko namang mag hanap buhay ng marangal at masaya…
please take note that PROFRIENDS is block listed in Pag-ibig, so kahit anu pang process ang gawin naten to apply for financing, hindi pwede…sana naman tumigel na sila na paasahen ang mga buyers na pwede doon…
around 2nd week of this month of april, i submitted a doc for my one and only buyer in lancaster….one and only lang po kasi i withdrew my accreditation with PROFRIENDS as a sales officer…hindi ko po kayang magbenta ng ganung quality…to make the long story short, i was able to talk to one of the homeowners in KENSINGTON (DIANA MODEL in BLK 3). kakalipat nya lang doon, at sabi nya bago sya nakalipat eh bonggang pakikipag bakbakan at tarayan na ang ginawa nya sa main office sa shaw, ma grant lang ang request nya makalipat. so nakalipat naman sya…pero sobrang nagsisisi sya talaga dahil wala ni isang pinangako ng profriends ang naibigay sa kanya…wala syang ginawa kundi mag file ng complain sa engineering office/architect para ayusin at puliduhin ang unit na binile nya…at eto paraw ang banat sa kanya ” pasalamat kayo mam ganyan lang ang problema ng unit nyo”…
so may utang na loob pa ang buyer sa halagang binitiwan nya ng buong TCP- tas ganun ang quality…the worse pa eh walang security ang vicinity, talamak ang nakawan…nung kelan lang daw ang kapitbahay nya na nag breakfast at nagpagas lang sa labas yung sa petron, pag balik naakyat bahay na limas ang 30K cash at mahahalagang gamit…
will all due respect kay mis micah, ang may own ng blog nato, salamat po at kayo hindi naka experience ng sakit ng ulo…sana nga. pero mam siguro po sa lahat ng nag comment tingen kopo 90 percent dismayado at iilan lang po kayong ok…
pwede nyo pong iverify ang lahat ng ito…you can visit lancaster KENSINGTON block 3…andun po ang living proof ng mga home owners…
sana po makatulong…
thanks,
haydee
0915-2465956
0922-8377994
Hello guys, I am Haydee, one of the in-house sales person of profriends, that means exclusive po ako. I’ve been selling profriends projects in cavite for about 2 years now. Sa totoo lang po sasabog na ang dibdib ko sa mga nangyayare sa profriends. nag stop napo ako sa pagbebenta ng profriends kasi po iniisep kopo ang kapakanan ng mga buyers in the future. pinaghihirapan po ninyo ang bawat halaga na pinambabayad nyo at nagbabayad kayo ng tama kaya hindi po tama na ang bahay pag nai-turn over sa inyo ay magbibigay lang ng sakit ng ulo nyo…
yun pong iba na sinabi na pwede sa pag-ibig i-loan ang house, WALA PONG KATOTOHANAN YUN. wala pong pag-ibig financing program ang profirends, bank and in-house financing lang po sila. ang mga bahay under pag-ibig is yung socialize housing projects (low-cost housing) lang, around 400-700K na presyo ng bahay. Yun pong mga agents na nag-offer sa inyo ng pag-ibig ay ginawa yon para maka close lang ng benta. Ever since po hindi ko ginawa sa mga buyers ko yon dahil kahit po sa pricelist namen or kahit mag-inquire kayo online, WALA AS IN WALANG HDMF or Pag-ibig program ang profriends. Now, kung bank financing naman po, usually 15 mos. ang term ng downpayment pero sabe on the 18th month pa makakalipat. pero sa totoo lang aabutin po ng 2 years dahil ang buong site ay napaka alikabok at walang makakayanan lumipat sa ganun kagulo pang community (site after the AA construction plant or after the bridge).
when it comes to quality po ng house-PRE-CAST CONSTRUCTION METHODOLOGY (or lego method) po ang gamit ng profriends. ang sabi ng iba hindi raw matibay, palpak at yun nga nagbibitak bitak. actually po pasado naman po sa standard ng engineering ang ganitong method. hindi nga lang po nai-pupulido ni profriends. napakaluwag ng quality control nila kaya bara-bara lang ang mga contructors. tinitipid ang materials at wala talagang pasa sa quality. actually nga po few months ago may buyer po akong dinala sa site at ipinakita ang haven at coleen na nakatayo na (RFO) sa phase 1 & 2, ayun sa awa ng Dyos, nadismaya sa nakita…napagod lang ako… may bitak at hindi pantay pantay ang palitada…haaaay….
sana naman po kayong nakapagdown na ay pursigihen nyo ang engineering na ipakita sa inyo personal ang unit nyo habang ginagawa para kung meron kayong ayaw ay makapagdemand kayo na ayusin…kasi po ayaw po nilang ipakita sa buyers yung may mga ginagawang units…may tinatago ba sila??? Before ipalabas ang profriends sa imbestigador, may client po akong dati kong katrabaho sa call center, nagpareserve ng gabrielle unit. pagkapanood nya ng problem sa construction in montefaro sa imbestigador, automatic po nag-back out sya, kahit anong paliwanag kopo, wala nakong magawa. kasi po talagang dami prob, hindi lang sa montefaro…kahit sa ibang projects. wake up call naren po sakanila yun.
as of now po naka-concentrate po ako sa STATELAND, INC. (Washington Place- Dasma, Villa San Lorenzo & Crystal Place- Daang Hari, Imus – tanging ito lang developer ang pumasa sa criteria ko na matibay at mahusay ang CONSTRUCTION METHODOLOGY-CONVENTIONAL. buhos, malalaki ang bakal, masinop ang construction, pwedeng makita ni buyer ang bahay habang ginagawa at very professional kausap ang developer. kung may mga gusto ang buyer, request letter lang then subject for approval, kapag hindi naman nakakasira sa structure, approve agad. at ang pinaka maganda sa lahat, very accessible ang location- Villa San Lorenzo and Crystal Place are located in front of ongoing construction of Ayala Mall in Imus Daang Hari-Aguinaldo Highway. Washington Place is in Dasmarinas along Aguinaldo Highway near SM and Robinsons Dasma.
You can reach me in my fb account for your inquity: haydeejn@yahoo.com
contact # 0922-8777994 / 0915-2465956
hi! kmuha ako ng house (Diane) sa profriends. at ang inalok sakin ay yung 6months to pay DP. instead of 15months. Sabi ny kasi ung una daw kumuha nun ay nagdiscontinue. So since gusto kong mapabilis, I grabbed it. Sabi nila after ko daw mabayaran yung DP, I can move in . I am done with my DP pero ndi pa pwedeng puntahan. Dahil narin s construction. Tapos waiting kami for CI. Almost a month na wla pring CI from the bank. SO my questions are: Bakit nila ginagawa ang after ng DP not before that? What if I failed s CI nila? PApano n yung naihulog ko? Since di pako nakakalipat sa bahay at mukang matatagalan pa, pwede ko pa bang mbawi ung binayad ko? In what way? Pls help. Thanks.
Hi! Malamang hindi pa fully constructed ang unit mo kaya di pa nag CI si bank. Most banks require na at least 80% constructed na ang unit before they start processing your housing loan. Why after the DP? Because ang DP is sa developer napupunta and hindi kay bank.Normally yung DP/equity na binabayad natin kay developer ang pera na ginagamit ng developer to construct their projects. Pinapaikot lang nila yung pera just like with other kinds of business. Wala namang masama dun. Re bank loan, if hindi ka ma- approve ng bank automatic in-house financing ka which has higher interest rates. Re refund, medyo mahirap marefund ang DP if ever. Matagal na process but if you’re patient then go and fight for your refund. Saka pala i-try mo din to apply with their other affiliated banks if madecline ka ng bank of choice mo.
paano po tatanggapin ng pag ibig ang profriends eh PALPAK kaya ang mga documents ng PROFRIENDS….LIKE YUNG TCT NILA KAPAG KUMUHA KA SA REGISTER OF DEEDS….NAKUUUUUU…… ANG NAKATATAK AY ANG PAGKALAKI LAKING ” CANCELLED”…TULAD NG NA NANGYAYARI SA AMIN GUSTO N NMING ILIPAT ANG ACCT NMIN FR IN HOUSE TO PAG IBIG…KUMPLETO DOCS NMIN ON TIME ANG PAGBABAYAD NMIN….ANG PROBLEMA ANG MGA DOCS FR PROFRIENDS PALPAK KAYA UNTIL NOW HINDI MAI PROCESS NG PAG IBIG ANG LOAN NMIN…
mam aileen..since un post mo ang nakita ko pa lang na pinaka recent dito sa blog ni mam mica..ask ko lang anu n po update sa unit nyo..thanks
hi….
I also bought a house from profriends couple of weeks ago when i was in manila , my wife and i decided to get a house…naging smooth naman lahat ng pag proprocess luckily i had all the requirements needed for the applications,okay naman ang mga staff when we were in their office.just after i finished my appointments with them ,sinubukan kong mag research about sa backround ng company..and i saw the same horrible feedbacks in the net.the first thing that came up to my mind is “sh#$,,dpat nagisip isip muna ako..”hehe ..medyo kinabahan ako..BUTI NALANG i saw your website and read your feedback with them…medyo naging calm ako.hehehehe….i hope everything will turn out well…..(fingers crossed):)
hi drumrules! before, I used to get bothered by those online forums too. we cannot deny the fact that there is a hint of truth in those complaints too but I think every developer has their own problematic process. I have friends who bought houses from other developers and are complaining about the same thing too. I also heard that it is more difficult if you buy the house thru PAG-IBIG loan. my friends and my aunt bought theirs thru bank financing (Metrobank to be specific) and they had a hassle-free transaction. I am also keeping my fingers crossed. I hope everything goes well with our purchases. Which house model did you buy? Keep me updated about your dealings with PROFRIENDS.
Hi Mic,
My wifey and I just purchased a Gabrielle unit in Lancaster Cavite. After reading the comments in your blo my worries are starting to rise up. May i know in which site of Profriends you purchased our unit? I hope you still check this website regularly so you can read my concern, or if you dont mind, please mail me. I will really apprecaite if i would hear something from you the soonest.
Will email you cloyd
hello mic! i bought the sabine house in bellefort estates molino,yeah hindi natin maiiwasan yun ..right now i’m just really hoping na maapprove yung bank financing application ko i heard kasi it will be automatically transfer to in-house financing just incase hindi ma-approve..medyo “mabigat” na kasi yung M.A. pag in-house..at first,i wanted to put the house to Pag-ibig but one of the agents told me madami nga daw hassle pag inapply sa pagibig,so she adviced me na try ko muna mag bank financing..sana talaga ma approve..how long will you still have to wait para sa turn over ng house niyo?..Sure, keep me updated too:)
yes, automatically transferred to in-house financing (which has skyrocket rates) nga if disapproved sa bank so we are also hoping na ma-approve ang bank financing namin. from what I understand kasi PAG-IBIG only allows 750,000Php loan for locally employed buyers and if more than that yung amount ng property that you want to buy you have to fill in yung kulang na amount. I dont know how it is for overseas employees. Well our house is almost 2M so definitely out na ang PAG-IBIG option for us. by Sept or Oct pa yung decision ng bank sa loan application namin and hopefully positive ang response.
the house that you bought is way out of our budget na but I have seen the photos and mukhang maganda talaga. let us not stress ourselves too much (at least for now). pag nandyan na yung problem then we just have to face it objectively.
i can see myself in you here 2 years back. Well, hear me out here. I purchased an RFO unit from this f*cking people. Paid equity of P200,000 for 6 months. Then started paying for the amortization after that. Then after more than a year of waiting to move in, just to be told that we need to pay P270,000 more for equity because PAG-IBIG was not able to give us the P1.4M loanable amount. Confirmed with PAG-IBIG and they do not see it that way. There was no such thing as I was not apporved for the laon, rather PROFRIENDS have already consumed their FCL so they could not give the loanable amount that they initially proposed. To cut it all short, we decided to transfer to another unit since they would not give us any refund. Which I guess was another bad thing because they promised us this time they will make it right. Seems like they are doing it to me again so I guess I will see them in court this time. Good luck to ya all..
Hi Juanie! oh wow. that must be so disappointing. I really hope PROFRIENDS straighten out their act and start acting up on these problems. But honestly (and I’m saying this w/ no offense meant) I’d like to hear also from people who opted for bank financing because that’s the route we’re taking. so far my 2 friends and an aunt who opted for bank financing are already living in their PROFRIENDS’s houses since 2009, w/o any problems that is why I am still hopeful and positive. Thanks for sharing your story though. Do keep us updated about the court case you’ve mentioned
Hey there!
It took a while for me to respond here. Well, yeah, bank financing may suit some but not for all. Anyway, I got my full refund! Can you believe that? Hehe. I guess they were scared to must have paid more than what we were asking so they graciously gave us the refund after this very long struggle. It was not easy but hey, we got our money back (every cent of it) and we’re good. Now, I am happy and no headaches at all. 
That’s good to hear Juanie. Maybe you can share with other people here (to those who are interested at least) the detailed process you went through in order to get a full refund
Hi Juanie,
I had the same problem… nag end up din kami sa (Transfer nang unit) tapos ang dami dami binawas samin umabot sa half na nang binayad namin ang tinanggal nila. Ngayon naman, dapat for turn over na ang unit, under Bank Loan, sabi hindi daw kami na approve dahil daw sa Credit Card etc etc… e wala namn kami CC sa Pilipinas… kaya convert nila to In-House and unit namin and we need to pay additional 324K pa daw na kulang! Hindi nila inexplain maigi na ganito pala ang process tapos bibiglain kami na mag bayad nang ganitong halaga na out na sa budget for Three months. We are just Renting house now, and doble doble and binabayaran namin. expected namin, amortization na kami!!!! Napaka walang hiya talaga nang PFI !!!!
Hi Jen,
Nagbayad na kami full downpayment last year(march 2012) and until now ndi pa din nakalipat. Pumunta ako last march to get the authority to move-in but sad to say ndi pa daw nate-take out ang loan from the bank although naka-assign na daw(and to think na tumawag sa akin ang profriends last DECEMBER 2012 na taken out na daw ang loan). Hindi ko alam kung sino nagsasabi ng totoo sa kanila. Natapos na ang 2nd inspection and approve ko na ung unit and biglang sabi sa akin na hindi daw alam kung kailan mati-take out ang loan. Tapos ganung option binigay sa akin nung pumunta ako sa Head office nila sa Mandaluyong, kung gusto daw namin IN HOUSE financing na magbibigay pa ulit ako additinal 400k++ na downpayment,tapos ang taas-taas ng rate. Khit ilipat mo daw sa ibang bangko kailan daw magdown additional 400k++ tapos for one year in house muna. WTF. Nanloloko ba sila? As of today, waiting pa din ako from their “CUSTOMER REPRESENTATIVES” sa mga inquiries ko. 2 times ako tumawag this week sa kanila and sabi nila babalikan nila ako, so what to you think nangyari? walang tumawag.
Hope I can get a positive feedback from them before april 15, 2013 and not 2014 and not 2015.
Hi Juanie,
Can you please give us how did you get a refund and anong ground ang sinabi mo..Ako I am very frustrated more than one month na di parin kinakabit ang pvc para sa water instalation namin. Nagfollow up na ko sa main office sa shaw iisa lang sinasabi nila feedback puro aausin pa lang to think na nagbabayad n kaming water bill na kahit gusto pa namin gamitin ay di namin magawa dahil wala pang tubo. Can weask for a refund sa MEtrobank since bank financing kami?pano ba yung process ng pagrefund? Sobra ang profriends di ko akalain na antanda ko na to naloko pa ko sa pagkuha ng bahay dito.Tapos pag ng follow up ka sa village admin wala din masagot sayo..Pag naging ok n ung pakabit ng tubo sabi ng mga kapitbahay namin meron na naman daw problem un kasi pag ginamit mo na ung tubig sa CR mgkakaron daw un ng leak..another complain na naman. Haykung pde lang ibalik ung panahon di na kami kukuha sa Profriends. Sanamatulungan nyo ko samga suggestion nyo. Thanks
i don’t think you’ve seen or heard everything about the kind of service profriends gives to most of their buyers or homeowners, i suggest you go around and observe. i am a professional who can afford the bank rates, but chose the pag-ibig loan instead. the transaction was smooth, but the engineering office (very unprofessional) and management of the developer is definitely bad. their service vary depending on the area where the complainant is staying. if you’re in the above average part of the subdivision, maybe phase 7, part of phase 4, or some parts of phase 6, they move fast with efficiency. gives new meaning to the word marginalization! if the woman you saw was angrily complaining about the lack of information given to her by her agent, i believe its perfectly justified, considering its not easy to handle papers for new property if your not currently staying near the area. as to the structure of the houses, i know someone that the first floor of his house transforms into an indoor swimming pool, and this happened during his first month in the house. the engineering office refused to repair the pipe, so he needed to spend some money on a plumber. it takes time to get to know the real issue, but when you do your own observation you’ll see more clearly. i know i did.
hi rayne! thanks for the heads up. we’ll surely make note of those things you’ve mentioned. we’ve bought the Colleen model house in Lancaster Villages, phase 1. may I know what house model you’ve availed and if you’re already living in it? if you have complaints like you’ve mentioned may I know what legal actions you’ve taken? because I have seen that you used the word “latest update against profriends” as your search term. I have a lot of questions going through my mind right now. what action(s) do you suggest we do right now? I would love to hear from you some more.
hello isa ka rin ba sa kumuwa sa lancaster. kasi isa rin kami sa kumuwa and to b honest medyo nag-dalwang isip kami sa mga negative feedback. pro kailangan namin maging positve. sa may manchester kami nakakuwa. kia sna mag-kakitakita tau sa lancaster e2 number ko 09161410430
Hi lene! Yes, we availed of the Colleen Unit in Lancaster Villages. We started paying the DP January of 2011 so we’re hitting our 12th month soon. Manchester I think is a newer project. It wasn’t available yet when we first inquired with Profriends. Don’t worry. As I have always said, I know 2 people personally who bought units from Profriends and are already living in these units w/o any problems. Just be vigilant and always make a follow-up with Profriends.
Hi Mic,
I saw this post of yours while searching for a bloggers who shared their experiences with profriends.
I got a unit from them and i’m currently on my 15th month of MA thru in house financing whch is currently pegged at 21%. (10 years to pay if in house)
I am now thinking of transferring it thru bank financing, i would appreciate it a lot if you can outline the steps
required since you already done it with Metrobank(?)
May additional costs pa ba to na babayaran sa profriends? or sa bank lang talaga?
Thanks in advance!
Hi gelo! Thanks for visiting. we’ve have been under bank financing from the very start so I don’t really know if there are any additional charges should you wish to transfer from in-house to bank financing.
I have a friend who did the same pero that was with another developer naman (Crown Asia). She started with in-house then eventually transferred to bank finacing. Wala naman charges sa kanya. Ang problema lang na na-encounter niya is medyo natagalan ang pag-process, like 2 years or so yata. After that ni-recompute na yung MA niya based sa prevailing bank interest rates at the time na na-approve yung bank loan niya.
I suggest you ask your agent about the procedure. Regarding sa process for bank financing, you have to qualify first dun sa salary bracket depending on the unit that you availed. Then if you pass, you have to submit the required docs na like employment certificate with indicated income, payslips, IDs, proof of billing and you will be asked to fill-out a bank loan form. It’s better din if you don’t have late payments sa credit cards mo (if you have one) kasi if delinquent payer ka, usually disapproved ang loan application.
Let me know if na-contact mo yung agent mo. If not, I’ll ask our agent then inform kita
Hi!I bought my house in California west hills last 2008 via in house financing, after a year my family were able to move in with no hassles at all, but I must say the house wasn’t perfect as there were loads of problems, i.e. leaking when its heavily, raining, quite a few damage on the walls and so on, but because my family were living there and reported every problem they have seen so profriends did manage to do some of it but some of the problem we managed it ourselves. I have been paying the M.A up to present but as we all know in house financing is a very high rate, a rip off to everyone lol. Last year I have applied to the bank BDO, and they were good, my loan was approved within 4 or 5 weeks of application. The bank was willing to release the payable amount to profriends but I didnt know that there are payables to be paid, such ctc fee, interest and etc before they can accept the payment from the bank (LOG letter of guarantee).Because I don’t live in the country I find it difficult to sort things out with them face to face. So its all down to my SPA. Things didnt go right with me as just before sending the money, btw theyre asking around 160,000 pesos before they can accept the payment from the bank. My mother had an accident and needing a hip replacement so all my plans have gone out the window. All my consularised paperworks were all ready to be sent to the bank but now still not moving at all. The bank told me that I would have to renew my application as it is expired, it only has 6 months validity. So yes when you change it to bank financing expect some big payment to be paid first before they can accept the payment from the bank. BDO is pretty good, I didnt have any hassles with them but do it in their main office in makati rather than the branch. Hope this help. thanks.x
from gina
hi naku, did you check your loan amortization schedule in in housing?????how much you’re paying every month???nka factor rate sila, and if your loanable amount is 1,732,000 like mine im paying 30,310 int. rate, principal of 4,318.17,w/ MRI of 649.50, and FIRE of 148.55= 35,426.22/month and if i’ll continue this for 10 yrs or 120 months.instead n 1.732M lng ang house.all in all i will be paying 4,251,146.4php.parang bumili k ng mansion db?????this really not good dhil when i was in their office sa imus and discussed the terms of payment never they told anything about the factor rate of 21% n sobrang laki tlga.to think of you just want to have your own house build your dreams and youre paying it with your own hard,blood and sweated money????masakit db???lalo n sa mga seafarers that they always taking advantage off.coz we’re not here in the country every time,and if we’re here for vacation,honestly sa sobrang busy to renew some papers for our next contract na-overlook n nminat mkbyad sa knila,BUT SORRY PROFRIENDs
WE’RE NOT STUPID.JUST BE FAIR WHEN YOU WANT THE MONEY FROM YOUR CLIENT STRAIGHTLY WERE COMPlYING W/ IT SPECIALLY SEAFARES ALWAYS IN MANAGERS CHEQUE OR CASH……
hi lui. just like you, seaman din ang brother ko. i’m so pissed off with profriends right now. kumuha yung brother ko ng unit sa lancaster. they’ve been paying their dp since march or april 2011. you know naman ang mga seafarers, paguwi ng pinas wala ng income. nahuli sila ng payment ng 3mos. but on the 3rd month which is ngayong May, nagbabayad yung wife nya only to be told na cancel na daw yung unit nila at forfeited na lahat nung binayad nila for more than 1yr. Is this fair???? wala silang natatanggap na notice from profriends na ikacancel na yung unit nila. they should have send 1st notice, then 2nd notice and lastly the final notice. that’s the proper way of dealing with this case. i called their office since 9am, mag 11 na hindi pa din ako makapasok sa customer service nila. fortunately i dialled their prebooking number and presto me sumagot. galing na mismo sa nakausap ko na madami nga daw case na katulad nung sa brother ko ang natatanggap nila. and i was informed na me nakapag pareserved na daw nung unit nila. so pano na yung case ng brother ko? ganun na lang yun? yung pinaghirapan nya ng mahigit 1 taon eh pinamigay nya lang sa profriends. ang hirap ng buhay ng mga ofw tas ganun ang gagawin nila. we’re going to their office here in mandaluyong today and hindi kami papayag na basta na lang nilang sasabihin na cancel na yung unit at forfeited na yung binayad sa kanila. ang saya naman nila!!!! kumita sila sa pinaghirapan ng iba. family man din yung niloloko nila. and my brother paid it in cash!!!
dear mrs garcia parehas tayo ng issue, tanong ko lang po kung anong nangyari pagkagaling niyo sa office nila. thanks
Hi Mic,
Regarding Bank Financing, PFI asked me to submit 2 sets of housing loan bank applications. My priority is Metrobank. PFI said if I am not approved by Metrobank, then the second option is UCPB. My Metrobank loan was approved in less than 2 weeks. I am just waiting for the loan takeout.
I know Tripper’s issue with PFI regarding Pag-IBIG. I really can sympathize with her as well as the other housing loan applicants from PFI and other developers. And I wish them all the best and that hopefully, it would soon be resolved in their favor.
I and Tripper are also regulars at Pinoy Exchange forum. There are now 4 threads on PFI there: Experience With Profriends, Lancaster Estates, Carmona Estates, Montefaro Alexis. Carmona Estates is where I primarily post messages now as my unit is Oakwood B at Carmona Estates, where I constantly provide useful information and tips to other Carmona Estatesmen and Estateswomen.
Tripper is one homebuyer who was so excited about her PFI house that she even blogged about it. And I can understand her feelings now due to the PFI-PagIBIG issue.
I used to regularly post at the Experience With Profriends thread and has been assisting a lot of people with their queries and issues which I purely based on my own personal experiences. I believe that random acts of kindness go a long way. I am in no way connected to PFI nor am I a PFI sales agent. I am just there trying to help, posting valuable and helpful information with proofs and facts, as well as voicing out my informed opinions. I try to be as objective as possible. Unfortunately, other people see it in a negative way and would even do unfounded criticisms and malicious accusations. It really is their problem and it says a lot about their personality, character and the upbringing that they had. I pity these people actually.
Nevertheless, reading the complaints whether valid or not, or exaggerated and emotional or not, objective are not, factual or not, would still help other homebuyers of things to watch out for in buying a house from PFI. He/She just have to know to filter out the valid, factual and objective ones.
Actually, there’s even a PFI sales agent there who instead of helping others with their issues, this agent even posts flaming and provoking messages, that would feed on the the complaints of the homebuyers. One doesn’t need to bite the hand that feeds her. If she believes that PFI is not a good developer and the turned over units have so many defects that homebuyers complain, she should stop selling PFI units. Otherwise, she is lying to and fooling his/her prospective clients in selling selling these PFI units that she does not believe of good quality.
There is no perfect subdivision developer. Even the high profile ones have been complained on. Also, different homebuyers have different experiences with their respective houses and developers. One who has a bad experience cannot just generalize and influence others, and should not get angry at other homebuyers whom they were not able to influence on their side or homebuyers who do not agree with them because they had a different experiences.
Here is the PEX Carmona Estates thread where I am a regular:
http://www.pinoyexchange.com/forums/forumdisplay.php?f=244
Here is the Lancaster Estates thread (where Colleen homebuyers and other LE homebuyers interact)
http://www.pinoyexchange.com/forums/showthread.php?t=425004&page=27
So far, both of these threads impart positive vibes and hopes providing helpful information to their respective residents and would be residents.
Good luck to you and to all of us PFI homebuyers.
Cheers,
Neo
Hi Neo! Thanks for your comment. I am glad that there’s one person out there who gives his opinion objectively. and you are right that there is no perfect subdivision developer. if other people have such high standards for the materials to be used for their house’s construction then maybe it would have been better if they bought houses from high-end developers. I have always believed that you get what you pay for. So although I am not happy about the sub-standard materials, I have expected it from the start because PFI really offers friendly prices for their housing projects. But of course I also believe that the customer service should still be good. PFI should also address the concerns raised by house buyers regarding the after-sales service that they provide. I am still objective and positive about this investment
Thanks also for providing the links to the forums. I’ll check them out.
Hi again, Mic.
PFI’s usage of the Reinforced Precast Concrete Panels is theoretically and ideally not substandard. If the plans and specifications are properly executed by the contractor, PFI houses are better and stronger than houses built using the conventional concrete hollow blocks.
My agent told me that the original plans came from Europe (France if I remember correctly). The first batches of PCPs were actually imported and even marked “Made in France.”
Even before I purchased a unit, I’ve been researching on the the different types of concrete house construction. And I would prefer them in this order; (1) Cast-In-Place – much like the ones use in the columns of the Skyway were the mold is an the actual site, (2) Reinforced Precast – much like the beams used in Skyway where the beams were fabricated at another site and transported to the actual site for assembly, (3) Concrete Hollow Blocks – most CHBs used in the Philippines are not load bearing.
In Cast-In-Place and Reinforced Precast Concrete Panel Constructions, the load is distributed to the whole panel and footing, while in the conventional CHB Conctruction, the load is shouldered by the columns, footings and beams. Moreover, the panels are made of poured concrete with rebars. As such, a panel can be made as thin as 3 inches, and would still be stronger than conventional CHBs.
If only one house is to be built by CIP or RPCP Constructions, it would be very expensive (just like Vazbuilt). One reason, PFI could market their houses at affordable prices is due to high volume of house panels to be fabricated from the same mold, thereby reducing the amount of manual labor needed, and the amount of time to build a house. A whole village can rise up in just a matter of 3 months.
I always walked around the Carmona Estate site studying the houses at different phases of construction, taking down notes, pictures and measurements. This would give me ideas on the things to watch out for during my unit’s construction (which I always relay to the engineer in charge of my unit).
I even have my House Blueprints on hand (reduced size edition) so that I could compare the actual houses I visited with the specifications.
I would even take pictures of the different constructions materials they use (paints, varnish, cement, skim coat, PVC pipes, etc). And I don’t believe they are substandard as I’ve showed them to my engineer friend.
Ideally, as I’ve said, PFI houses are of good quality despite its affordability.
However, as I’ve always advised other homebuyers, in order to make sure that the houses being turned over are really of good quality, the homebuyer has to inspect is unit regularly at different stages of construction and inform the engineer in charge if the homebuyer sees something he thinks is not done properly. These houses are being built by contractors.
Unfortunately, most of the construction horror stories are houses that were not regularly visited and inspected during construction by the homebuyers.
Maybe this is where “You get what you paid for” applies. However, construction horror stories can be prevented if the homebuyer would just have an eagle eye during construction.
I know that some would say that this is unfair. But reality bites. Houses from other not-so-high profile developers suffer the same fate if just left to the contractors.
In my case, in order to prevent these construction horror stories, I would make sure that I regularly inspect my unit and communicate regularly as necessary with the Engineering Department.
Like I’ve always told PFI (head office, engineering, village admin) via email and phone calls, it is still PFI’s responsibility if the contractors they hire do not build their houses according to plan, and that they should stick to their mission statement of providing affordable and good quality homes.
Of course, PFI houses are not perfect. In my Oakwood B unit’s case, the 2 bathrooms do not have windows. However, these can be easily remedied.
All things considered (and with all the reasons I’ve posted in http://www.pinoyexchange.com/forums/showthread.php?t=513970), if the Oakwood B house is properly constructed, with an 88sqm lot area and usable area of 125sqm, the starting price of PHP1,625,000 seems like a bargain.
Cheers,
Neo
Hi Neo! I really appreciate that you take time to explain everything in detail although I am having difficulty absorbing all the jargons. hehehe. I also have one question regarding theReinforced Precast Concrete Panels? My dad told me that it would not be advisable to bore a hole or a spot for the aircon if the house has Reinforced Precast Concrete Panels? He told me hindi kakayanin. Is that true? If not what would be the best workaround? Thanks!
hi, for colleen houses, there is actually provision for aircon (sa windows) so there’s no need to bore holes
Hi Jasper! Thanks. Neo has also advised me about it
Hi Mic,
All the bedrooms already have provisions for window type airconditioning units. If you are planning to install split type ACUs instead, that can easily be done by the ACU installer. If you would notice, all the model units have split type ACUs (in the living-dining-kitchen areas. However, installing split type ACUs has to be consulted with the site’s engineering office just to make sure that boring a hole would not hit any embedded pipes in the PCPs.
What your father may be saying is that the PCPs are very tough to drill a hole to as they are technically molded and dried poured concrete. Sobrang tigas. Hindi din advisable ang pako at martilyo. Better to use a power drill in boring holes, and screws and tox instead of nails.
Cheers,
Neo
I didn’t notice the provision for window type ACU when we visited the model units. and yes, we’re planning to install the window type ACU. that’s great news. Thanks Neo!
All the bedroom windows with the ACU provisions also feature the fire exits. Fire exit is a Building Code requirement.
If you’re planning to use the ACU for at least 8 hours a day, better get an inverter type ACU as this saves 50-60% in electric power consumption. The initial investment could be recouped in a just a few of months.
Currently, only Hitachi is offering window-type inverter ACUs. The rest are split type inverter ACUs.
Hope this helps.
Cheers,
Neo
Hi Neo! I’ll keep those things in mind. On another note, PROFRIENDS initially promised us that the unit will be available for turnover around 2nd quarter of next year. We signed the contract with them January 2011 only. But if it gets delayed it’s still okay with us. we don’t want to stress ourselves too much about it. How about you? Has your unit been turned over to you already? How long did it take? Thanks again.
Hi Mic,
…good thing I saw ur site dahil kami din ay 1 of many na nakakuha ng unit sa Profriends particularly sa Carmona Estates. Same with others our agent advice us to convert na to Bank Financing. Me and my husband is working as OFW and this coming August pa uwe namin. Would appreciate sana if u can also help us where to start… almost 1 year na namin hinuhulugan ung equity namin…
Thanks for the big help.
Hi Yen! What kind of help do you need ba? Personally I’d advise you to go for bank financing na nga lang because the process would be easier and smoother. Sa interest rates naman of course it would be higher than PAGIBIG but come to think of it you’ll be paying PAGIBIG for like 30 years as compared to the bank na 10-15 years lang. Neo here have acquired a property in Carmona Estates so maybe he can help you because same subdivision yung property niyo. You can also check out the forums that he has posted. ang promise sa amin ng PROFRIENDS is the unit will be available for inspection 15 months from the time that we started our monthly amortization but I realized ang nakalagay sa contract is 3 months after paying the full downpayment which is 24 months + 3 months so that’s 27 months. I’m still willing to wait that long para lang hindi ako ma-stress. But I’ll also start visiting our unit’s site sa 15th month which is their original promise. Sana hindi ka naguluhan
)
Hi again Mic,
Mukhang naguluhan ka nga siguro sa bank financing mo.
When you reserved your Colleen unit, there was a new bank financing scheme called Bank-IBIG, wherein you can move in early (16th-18th month) but your equity would be paid off in full on the 24th month. The 3 months to move in after paying the downpayment in full is for those equity payable in 15 months. This included my account.
Some PEXers from the Pinoy Exchange Lancaster Estates forum has already posted pictures of the Colleen houses under construction, ready for occupancy, and occupied already. You may wanna check out that thread. Here’s the link again:
http://www.pinoyexchange.com/forums/showthread.php?t=425004&page=27
My unit is still being constructed. It’s been delayed. PFI’s, Registry Of Deeds’, and mother nature’s fault. Engineering Office is prioritizing my unit and hope to turn it over to me in August. In any case, I would be moving in in November or December.
Hi Yen,
My unit is at CE9, Oakwood B house. We have a thread at Pinoy Exchange Forum, and there are members who are working and based abroad. You may wanna join the thread and you could find lots of helpful information from financing, construction, renovation, etc. OFW’s should really join this thread to avoid future issues about the construction of their units. Most construction horror stories are from homeowners whose units were not constantly visited and inspected while being constructed.
Here’s the thread:
http://www.pinoyexchange.com/forums/showthread.php?t=513970
Cheers,
Neo
Hi Neo,
I know about the Bank-IBIG
na-explain naman siya ng agent namin. my worry for now is hindi stated sa contract na pinirmahan namin yung pwede na nga kami lumipat by the 16th-18th month. Actually 15th month pa nga yung sinabi nila. When we reviewed the contract, 3 months after paying the full equity yung naka-indicate so we’re afraid na kapag hindi sinunod ng PFI yung promise nila, wala kaming habol coz it wasn’t stated in the contract.
thanks for posting the link to the forum. anyway, my family lives near Lancaster Estates so by the time that our house is being constructed na, I can ask my dad to diligently check on the construction. I’ll just contact you if we have further inquiries. I’m not too keen on joining forums pa for now kasi super busy ako sa work. maybe pag malapit na gawin yung house namin
Thanks so much Neo. You’ve been very helpful
Hi Mic,
am very happy i came across your site..i got a unit from profriends too located at carmona estates for my mom who works abroad way back june 2009..and the house is already for turn over..yet up to date we are unable to move in because of the ongoing issue with pag ibig..and indeed each home buyer have their own respective experience with the service…it is very dissapointing on my part because per contract it is written that 3 months after the equity is paid,the house is ready for move in..12 months have past and ive been paying the monthly amortization and the house is just standing there..i’m not even allowed to check the interior of the house(the profriends office staff says it needs to be turned over before you can get inside your house and check it)..i kept calling their main office yet the line seems busy everytime so that i can check my loan status….i even offered converting my pag ibig application to bank financing(metrobank) but profriends say i can just wait for the pag ibig updates which was the original signed contract..to wrap up things..i really got negative customer service from them..they didn’t even provide other options for me so that my mom who’s going home this august 2011 can move in to the house..me and my fiance got a unit from another developer where i got the superb customer satisfaction and help so that we can move in as early as 3 months after paying the equity for 3 months too..i hope you won’t experience the same thing i had with profriends.. Godbless to you and your family!!
Hi Apple! Thanks for sharing your experience with PROFRIENDS. I really hope we won’t experience negative things in dealing with them. But just in case, we’re also trying to prepare ourselves for worst-case scenarios (hope not)
May I know the other developer you’ve bought a house from? It’s good to hear that there are also other options out there
u know what i also have the same issues as urs…maybe we can help each other n also those who had the same issue over profriends….so we can file a lawsuit against them…the more we are the cheaper it takes …coz this can go for i dont know unless they go for an amicable settlement…and the stronger our case will be…i had enuf of profriends…even if they gv me a gud deal i dont wana stay there anymore…i know they wont return my money….
Hi Sabre. You can visit the forums posted by Neo here. Maybe you can seek the help of other people who are experiencing the same problem as yours.
hey Sabre.. They returned mine! you know what, you just have to exert so much effort. I even cried in anger in front of one of their bosses! I paid them P360,144.48 in total and they returned every cent of it. I no longer asked for anything more like damages, interests etc. I just wanted to get my money back. What I have been thru was not so easy, I can tell you. I talked to a lot of lawyers, sent them demand letters, talked to their Senior VP. I faced everyone I could to get my money back. I just got my check a week ago and I felt reliveved after the funds have cleared.
You can do it if you put your heart into it that you can do it. Good luck to u… 
Good for you..How can I get our money.I paid almost a million.
Goodluck to you girl, I was also a satisfied customer less than 3 years ago. But now that my house is done and I’m about to move in, all I could say is **&^$!!! What a big mistake! If only I could turn back time I will never ever transact with these people. Sayang ang investment. My house is very far from acceptable. Alon-alon ang walls, tabingi ang columns, cheap materials used. Super late pa ang delivery nila ng bahay (1 year delayed). For the past 6 months Profriends has caused me lots of stress. So sa mga nagbabalak na bumili sa Profriends, think about it 100 times. Walang mga complaints sa forum kung wala talagang problema, magisip-isip
Hi anonymous123! Thanks for sharing your opinion and your experience with Profriends.
I must say that the forums online do have a grain of truth in them. I will let you know how it went for us once we move into our unit.
But it’s important to note that I have also read complaints from customers who bought properties from other developers (of the same league as Profriends such as Camella).
I think it would be unfair to compare Profriends with developers that offer high-end housing projects like Avida, Ayala Land, Crown Asia etc. Of course they should have better housing projects because their houses do not come cheap at all.
Can you let me know of a developer na kasing-presyo ng Profriends ang housing projects but has very reliable and good customer feedback? Then maybe we can consider them by the time we buy our next property.
Thanks!
parang gusto ko ng mag back up sa mga nabasa ko…
Hi emarica! If you have other options then I suggest you back-out. It’s very difficult to have doubts in things your investing into. Or if you have a bigger budget go for a more well-known developer.
My point is my husband and I are trying to live within our means. And Profriends’ houses perfectly fits our budget. Although there are still cheaper houses out there but mostly townhouses which we do not like. We availed a single-detached house from Profriends if you must know.
Follow what your mind tells you to do.
hi mic.i have a big problem regarding my agent and it was a long story.i need to talk to you personaly asking some help.in regards with profreinds i dont get doubt.i bought a house in profreinds realty which is a haven model i already had invest about a 1.1million.i am an ofw working here now in riyadh.as a matter of fact some reciept was posted in my account.anyway may i ask you hope u dont mind are working in this company.i would like to ask something which is not clear in my mind.because my agent is my sister and we have a misunderstanding at this this time.i hope you can forgive me in my request.you can send me some message in my facebook my account name is christpenalosa@yahoo.com.may i have ur contact number so that i can ask u something .thank u very much mic
hi christopher! I’m sorry about your misunderstanding with your sister who happens to be your agent too. May I know what particular info or help you need? I’m not working for profriends, I am just a client too who bought a unit from them. If you have specific questions, I’ll ask my agent about it. I’ll do my best to be of assistance coz I know how hard it is for you since you’re overseas. Drop me an email at micanonymous@gmail.com
Will wait for your email. And I hope you can fix your problems with your sister.
Its nice that there’s already threading like this about PROFRIEDS..(i am just an innocent buyer who wants to share my experience with them.
Im exaggeratedly disappointed with PROFRIEDS. I bought a house in Carmona and I’m paying for like 1 and 6 months already.
If not for my being so makulit I wont be able to know that they will convert my PAG IBIG application to Bank Financing which really pissed me off.
No one even informed me and dare to atleast call me, knowing that I’ve been calling them almost every week to check on the status of my PAGIBIG takeout. They’ve been telling me a lot lies and alibis.
The people on the phone that Ive been dealing with dont even know what to tell me and they dont even seem to know what’s happening. Its like that they’re afraid to tell us the truth and they cannot even tell us directly what’s going on.
They’re promising me that it will be processed and it will be ready for take out shortly, like after a week, like end of April, end of May, June and so on, and so on and NOW, its 1 and 7 months already and they will tell me that they will convert my financing to BANK? Its really ridiculous.
They even deducted my checking account which is addressed to PAGIBIG knowing that it will be now Bank Financing.
If PROFRIENDS cannot abide with PAGIBIG required documents, I’m starting to doubt their legitimacy.
Im left without an option now but to pursue the Bank Financing.
The people on Mandaluyong office don’t even know how to APOLOGIZE. Its like, they’re making us feel that it’s our fault.
…and now,, I dunno if I still have to wait for another years for my take out for Bank Financing
—– I dunno how to regain my trust with them . GOOD LUCK PROFRIENDS. Hope that you can regain your reputation just like the beauty of your ads.
Hopefully PROFRIENDS admin will read this..
Hi Chai! I’m really sorry about how your experience with Profriends is not making any progress. I want to let everybody know that I did not post this article to antagonize or debunk the claims of people who have had problems dealing with Profriends. I just wanted to share my experience too. I suggest you join the forums posted by Neo here so that you can get more support from people who have experienced the same as yours. I only wish the best of luck on this investment of ours
hopefully other buyers who are affected with this changes from PAGIBIG to Bank Financing will come up and will post something here so we can talk about this.. Im asking PROFRIENDS too who else are affected with this… They told me exaggeratedly that their were like 2000 accounts affected with the new policy?? Are they kidding me?
Thanks Mica for your helpful site coz this serves as venue for us desperate buyers to discuss things like this.
I want to post my # here so we can text each other but for security reason, I cannot.
I will save this site instead.
Hi Mic,
I enjoyed reading this thread of yours. I just recently reserved a Sophia Model at Lancaster Kawit Cavite and I am scheduled to go to their office next week to provide requirements and issue PDC. Reading the thread makes me think twice. But I wanted to buy this house for my mom and dad. I let them decide on what house they wanted, and I am as well amazed by the Sophia house model.
DP is still payable for 15 months starting this Sept then turn over will be on the 18th month.
I am new in this kind of transactions, my agent told me that the PAGIBIG loan is currently closed for PROFriends. So I am taking their bank financing for 20yrs. But I think we can shorten it out when we pay ahead on the principal and it will lessen the MA.
Anything you can advise me if I need to back out or pursue? So far my agent is helping me out and assist me in everything.
Hope to hear from you!
Hi Iris! I think if you’re going for bank financing, there wouldn’t be much of a problem and hassle for you. Most problematic transactions are the loans made thru PAG-IBIG. I visited their office some 2 weeks ago and I tried asking some of the other house buyers who were there too and they told me that everything’s good. I was able to talk to like 4 people, 1 from Montefaro, 2 from Lancaster Village, and 1 from Bellefort Estates.
But if you have other concerns like the quality of the housing materials, the timeframe until you move in then maybe you could still ask around for other competitive house developers. I don’t have any regrets with purchasing a house from Profriends but if it will make you uncomfortable and worried, then try to weigh all the pros and cons first before settling with them or with any developer for that matter. I hope I didn’t confuse you any more than you already are
hi,i dont want to disappoint u but i want to share my xprience in this company profriends…i bought my property in carmona cavite aokwood 2 yrs back,i paid it cash 1.8..but sad to say till now my haus is still under construction daw…4 mos back i ask them about my haus completion they told me they r doing the pannel daw tapops i came back to know kung tapos na just yesterday it surprise me na sabihin nila na pannel pa din ang ginagawa ……they are so slack na they are just good in promisses to their buyers…tapos na din ang 15 mos dues nla for transfer pati ang tittle wala pa…so its up to u kung ano ang desisiyon mo..gudluck
Hi jc! I appreciate all constructive criticisms. Glad to hear about your feedback. I’ll let everybody know how it will go for us next year. Expected turnover of our unit will be sometime in April-June. I’ll keep everybody posted.
Take other considerations like: timely turn-over, or you have no time to visit every stage of costruction, or better customer service. There’s much to know in the forums and in the actual site. Try to visit your future neighbors for some feedback just to make sure.
hello tripper! we’ve tried visiting the neighborhood of Lancaster Residences twice already (although sa Lancaster Villages kami kumuha ng house) and lahat ng na-ask namin is okay naman ang feedback nila. I don’t know if nagkataon lang. medyo problem lang talaga nila yung accessibility ng place. I also try to ask around everytime I visit the PFI office in Imus and so far wala din akong major bad feedback na nakuha from other homeowners. I am kinda confused why sa online forums madaming bad feedback. just a thought..
hi mic, kumuha rin ako ng unit sa profriends in carmona estates…upon giving them my reservation fee it was very clear that it can be availed thru pag-ibig…now that i’m finished with my down payment their telling us that we can no longer have the loan at pag-ibig instead we can try to apply for loan thru bank finance…we are all pissed off by them…is there any possiblity that the amount i paid can be refunded?any info would be a great help…thank you
Hi ces! I’m sorry about your experience and yes, that was really deceiving because they informed you about the PAG-IBIG problem only after you’ve paid the full DP already. Unfortunately, it’s not possible to get any refund anymore. Sad but true
If you’re really keen on not continuing the deal with Profriends, I suggest you look for a buyer of your unit and transfer the purchase to them. However the downside is you may not be able to sell it at the full price you’ve already paid for since most buyers would prefer a new unit and not a transferred unit. These buyers would haggle with you most of the time. But that way you would still be able to refund the partial amount of your DP.
Yes, Ces. There still is! Do not sign any agrrement or any changes they make to your original contract. You can back out! They don’t proactively say that as an option but you can. I got my money back, my uncle who bought a unit near mine got his money back, too. We are not in favor with bank financing because of the terms which do not suit us. Furthermore, there is no guarantee that u will be approved. I know a lot of people who were disapproved and they had to look for other means on their own such as find a bank that can support them or individually file the loan with PAG-IBIG which is so ridiculous! They could no longer back out because they have signed the waiver to switch to bank financing thinking that they will be approved but they weren’t. Stick with your original contract, you signed up under PAG-IBIG. Since they can’t give u that now because they were kicked out by PAG-IBIG, then you can back out and should get your full refund! Just send them a demand letter, much better if it is notarized by an attorney but not necessarily. Then follow up everyday if you can. Go ahead, bug them because they caused all these troubles to you. I should be at peace now that I got my money back but I came across Mic’s site again and I see a lot of problems like yours (which was previuosly my problem, too). I guess it would not hurt me to share how I got my money back. JUST DON’T SIGN ANYTHING BECAUSE THEY MIGHT USE IT AGAINST YOU. They have to hear you out and it should not be you who should be begging. Good luck.
thanks for the info juanie. we’re having problem too filing individually with pag-ibig.
my husband bought a unit just last month (charlotte/bellefort estates) mejo kinakabahan rin ako for the bank approval. coz may record ako previously (unpaid credit card). question, makaka-affect kaya yun unpaid credit card record ko sa loan approval (thru bank finance) ng husband ko? though siya naman ung principal buyer.
thanks in advance.
would appreciate replies from you guys. please feel free to email me at kristel_september@yahoo.com
=)
@mam juanie…kami po kasi bumagsak sa bank-financing kaya napunta po kami ng in-house..mejo mabigat nga para sa aming mag asawa pero nga po kasi nanghinayang kami sa reservation nmin kaya nag GO!..kami..as of now 13 months na kami nag-e-equity…but base po sa nakita namin nung nag occular un kakilala ko..na dissapoint talaga kami..dagdag pa un napanuod namin sa youtube sa imbestigador..actually last week ko lang napanood un sa imbestigador kaya na SHOCKED!!…rin ako…eh gusto n po namin mag back-out..panu po kaya namin sisimulan..nag wo-worry po kasi ako na baka wala ako marefund..pde po bang basis etong mga negative feedbacks…
hope u can help us..thanks po..
We recently bought a unit in Lancaster estates cavite, di ba bago kunin yung house may inspection pa ng buyer, pag may nakitang defects kailangan ayusin nila, saka pag nag counselling ang suggestion ko sa mga kukuha tanugin nyo silang maigi lahat ng concerns, kasi ang napapansin ko sa ating mga pinoy ay hindi tayo nakikinig, oo lang tayo ng oo sa kanila, dapat maging mabusisi tayo sa lahat ng sinasabi nila, wag din tayo makinig sa agent kasi hindi nila alam lahat ng rules ng pro friends, dapat diretso sa pro friends kasi sila ang lumalakad ng mga loans natin.
Hi Machay! Yes, I couldn’t agree more
dapat lahat talaga ng concerns ng buyer ay ma-raise and ma-address ng Profriends properly before closing the deal with them.
Hi, i’m also a prospect buyer in profriends and also have negative impression on them. I also read & heard negative feedbacks with profriends but I kept my hope na hindi mangyari yun. Anyway, marami kasing buyer na hindi nakikita yung ibang factor at basta na lang bili ng bili. I asked profriends for a copy of the blueprint of the house i’m buying, pero ayaw nilang ibigay. I think as a buyer may rights ako na makita ko muna yung blueprint ng bahay dahil hindi rin naman biro yung maglabas ka ng pera na ganun kalaki. Advise ko sa mga bumibili, basahin nyo mabuti yung contract, don’t just agree to what they say. Baka in the end, yung bahay na binigay sa inyo eh hindi tama ang pagkakagawa compared dun sa model na house na pinakita sa inyo. Sakit lang ng ulo aabutin nyo.
Hi All! starting today, I will not be responding to comments in this post anymore unless the comment is directed to me. I noticed that most comments are already directed to the other commenters and to other Profriends clients in general. This thread has evolved into a Profriends forum of sorts and I’m glad that my blog post has become a venue for Profriends clients (satisfied or not) to interact with each other and share their experiences. Just ensure that you can always stand by your claim. No exaggerations too, just plain honesty, okay?
So please don’t feel that I’m snobbing you when you don’t get a reply from me
Thanks, Mic. You were kind enough already. I just smile when I remember the first time I commented to your blog and I was absolutely furious. It is nice that when I visited back your blog, I am now relieved and stress-free again. Add me up of FB when u can, rjuanie@yahoo.com. I could not forget your site because this is where i first posted my aggravations and I guess u brought me luck. stay happy, gurl.
Okay. I will look for you on Facebook. Thank you too
well I suggest na wag ka ng tumuloy kumuha ng bahay sa kanila,even sa facebook accounts nila madami kang mababasa na post from unsatisfied buyer. Ako kung mababalik lang namin ung time and nabasa namin to hindi ako mag pu purchase.
Hi MIcah,
Ask ko lang kung gaano katagal bago na-approve ang loan nyo, sbi kasi sa amin within six months daw, it is true na itetext ka nila pag wala kang kulang na requirements? Thank you.
Hi Machay,
actually hindi pa approved ang bank loan namin. Magpa-follow up pa lang kami ulit next week. I am just being positive about this investment because I personally know people (a friend and another one is an aunt) na bumili ng bahay sa Profriends, na-approve ang bank loan nila, and doon na nakatira. Ang alam ko they will text you if kulang ang documents mo para ma-inform ka and makapag-submit ka ng kulang na docs.
Ah ok, kailan kayo nag submit? I’m keeping my fingers crossed na sana ma-approve din ang sa amin, ginagawa na ba yung unit na kinuha nyo?
Profriends ang magsa-submit ng requirements niyo sa bank. They will submit it on the 9th-10th month of paying your equity. Kami kasi january 2011 nagstart, so di bale now pa lang na-submit sa bank yung papers namin. After ma-submit saka pa lang pwede magfollow-up for the status of bank loan. Hindi pa ginagawa yung unit namin kasi normally ang start ng paggawa is after you have fully paid the equity na.
hi. pwede kang mag p pre approved ng loan sa bank kung qualified ka para malaman mo agad kung magkano maloloan mo..
Should I inquire with the bank directly to ask about this pre-approval thing? Thanks!
hi micah, my hubby and i are planning to reserve na at carmona estates.. but until now wer not decided, bec. we are scared na d m-approved ng bank and we will fall sa inhouse financing na mas malaki un interest, is it possible kya na mg pa asses muna kmi sa bank bef kmi mg preserved ng unit? thanks =)
hope to hear from you
Hi Laarni! Yes you can contact the bank directly (do not inform Profriends about this) and have a pre-assesment of some sort. Pag derecho kasi sa Profriends, they’d tell you papasa ka just to give you false hope para siyempre bumili ka ng unit from them.
hello mica,
its nice to see people appreciating the thread u made…ako ung nag post din dito couple of months ago…tanong ko lng po..kung meron na pong update sa apllication mo for bank financing?
hi drumrules! yes, I remember you. no update yet on our bank loan status. We haven’t followed up yet eh. we’ve been too swamped up with work. But now that you’ve mentioned it, I’ll drop by their Imus office this Saturday then I’ll update you. If you have other questions maybe you can send to me and I’ll ask Profriends too.
ohh dapat ba yung buyer mismo yung maguupdate ng bank status nyo?i thought yung pro friends mismo yun maguupdate satin kung approve or not..i’ve messaged my agent couple of days ago..tinanong ko kasi since plano ko din nman pa renovate yung toilets and hopefully yung kitchen then..i asked her kung possible wag ng lagyan muna ng tiles ung bathrooms para dna mapagod sa pagtnggal ng tiles ung gagawa..still waiting for her reply though..thanks, update mko about your application ha..thanksss mics!
hi drumrules! supposedly sila yung mag-iinform sa buyer but just to be sure most buyers sila na yung nagfa-follow-up. alam mo naman ang after-sales dito sa Pinas, fail. Kaya para di na ma-stress I’ll do it myself. My family is from Imus naman so when I go home there on weekends I try to drop by Profriends’ office. Re dun sa request to not install the tiles, alam ko may fee yun. parang sort of bond. you’ll be signing some papers too. actually yun din plan namin kasi we don’t like the look of the regular tiles. sige we’ll let you know how it goes for us. Update kita
Hi Micah and drumrules, ang alam ko sa tiles kailangan daw idikit kasi kasama sya sa i-assess sa house ng bangko, tapos kung papatanggal mo sa kanila may fee yata na 1,000 or 1,500.00, mas maganda kung don sa magkakabit nyo din ipatanggal para isang cost na lang, yun din kasi naisip namin gawin.
Hi machay! Thanks so much for the information. Not too expensive naman pala
thanksss sa info! yup kasi medyo troublesome sa gagawa …thank you machay!
Hi Micah, just want to say thanks for starting this thread about profriends. I read all the positive and negative feedbacks and appreciate both sides of the story. I hope my neighbors will be as friendly and accomodating as you are
. We also bought a colleen housemodel in lancaster 2. and will start paying amortization in June 2012. So far, everything is going well with profriends. Best regards, Wendy.
Hi Wendy! I really appreciate your comment. Though I may not look as accommodating in person
Best of luck to us!
Dear Valued Clients,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business.
Your inquiries and concerns will be attended to by a customer service representative.
Dears, I have been following this thread since 2 years back when I decided to buy a house from profirends but have never commented until now because I am really fed up. I bought a pines model house in phase 6 of their carmona estates development and i really did not want to admit it until now but i think I made a bad decision. I decided to pay the DP in cash so we can immediately move-in, no problem there. Once we moved in the problems started. There were leaks everywhere and I’m not talking about faucet leaks, the leaks were coming from the walls themselves! I ask with my neighbors and according to them they have the same problem. They have been complaining to the engineering office to fix the problem and like me, their request have not been actioned upon. Its really frustrating because I am paying a good deal of money for this house (26K monthly for 5 years) and the least that i expect is my family remain dry when its raining outside – obviously this was not the case. To anyone who is considering buying a house from profriends, I sincerely suggest that you think twice because their finished houses are crap – built by contractors with the lowest bid by using poor materials and poor construction methods – saan ka ba naman makakakita na dingding na tabingi; tapos maglalagay ka lang ng screw sa dingding para sa kurtina eh hindi kumakabit yung screw kasi yung dingding eh ampaw pala! Dealings with the engineering department at carmona estates is like talking to monkeys – actually, i think they are monkeys! hopefully, all you here do not have the same experience as I do, I’m seriously considering having my unit replaced or getting my money back – i could have put in a better real estate property whose value is increasing with time, not like the house i got which was just a headache from day one.
rookie_12,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business.
Your inquiries and concerns will be attended to by a customer service representative.
pssst micah..hehehe is there any update about your bank financing application with profriends?hehehe
Hi drumrules! Wala pa rin update. The last time I inquired was 1st week of October kaso kaka-submit pa lang ng docs namin to UCPB that time eh. Around December, I’ll make a follow-up again. Hopefully good news siya
ohh gnun ba..cge cge..nakikiupdate lng..ehehe…ingats!
hi i just want to ask ano ba terms nila pag di ka nakabayad or update ng matagal?? they wont entertain me anymore sabi wala na daw un down ko and monthly ko na umabot na ng 80k.. i told them na nag ka financial crisis me and hindi ako nakpg work now lang ulit.. sabi sakin nung gurl wala na kayo hahabulin kase ang tgal nyo na hindi nag bayad at na pasa na sa iba yung unit nyo.
and i asked pano na yun? and the girl answered with a smile in her voice ” wla na nga ho talaga.”
wala na ba ako habol dun? hindi ko namn bawiin down ko eh kahit sa ibang unit ok lang sakin basta di lang masayang pera ko
Hi jomz! I’m not too sure. I suggest you consult with a lawyer or get a legal counsel. Usaping pera na kasi yan. Or maybe somebody here could help you. Please check out the forums too
jomz,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business.
Your inquiries and concerns will be attended to by a customer service representative.
Hi Jomz! Kindly reply directly to Profriends’ comment below
Thank GOD, merong ganitong klase ng blog na pwedeng mag post ng comments & experiences about PROFRIENDS. Actually I ws scheduled for tripping last sat. pero hindi na tuloy due to some circumstances & I am very much willing na sana kumuha sa Lancaster – SOPHIE sana ang gusto kobase dun sa mga nakikita ko sa sulit.com & sa youtube ang ganda tlaga. Pero medyo na off naman ako sa mga sad experiences ng mga nag comment dito..Buti na lang nabasa ko ito natakot na ko tuloy at ayoko na ituloy ung tripping ko nxt.week..Does anyone of u po ba na nakakuha na sa SOPHIE?? thanks to all!!!
thanks for the info juanie. we’re having problem too filing individually with pag-ibig. when i was single, i bought cypress unit (carmona estates) and started paying for it since October 20, 2009. until now di ko ma-takeout ung unit.
now, my husband bought a unit just last month (charlotte/bellefort estates) mejo kinakabahan rin ako for the bank approval. coz may record ako previously (unpaid credit card). question, makaka-affect kaya yun unpaid credit card record ko sa loan approval (thru bank finance) ng husband ko? though siya naman ung principal buyer.
thanks in advance.
would appreciate replies from you guys. please feel free to email me at kristel_september@yahoo.com
Dear Kristel,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business. Your inquiries and concerns will be attended to by a customer service representative.
hello meron po dto na magiging resident ng manchester soon?
hi micah…im frm iloilo,kmuha din kmi ng bhay sa profriends dito and we paid the dp in cash,,,hopefully this nov or dcember the unit would b turn over,,we couple choose bank financing..i think mas high ung interest but less hassle.Yung idea nmin pra ms less ung interest,everytime n uuwi ung husband ko is mg aadvance kmi mgbyad ng ma pra mas maikli ung years mas less ung interest.My RFO sila yet mghintay pa dw kmi 4 bnk approval.hopefully f gods will this nov or dec it would b turn over,ask ko lng po f vinyl tiles ung lalagay nmin s floor my deposit fee pa ba un?or f mag atouch kmi ng cbinet sa kitchen my deposit fee paba un? tnx 4 reading……..
E-mail me how it goes for you. malapit na pala turn-over ng unit mo. Best of luck. Re the tiles, there’s some sort of a security bond that you’ll have to pay if you’re going to add or make changes to the house (like installing vinyl tiles, constructing a gate, changing the kitchen countertop tiles etc). My friends who live in their units already told me na the amount of the security bond depends kung anung part yung gagawin but they will give it back to you naman after. Hope this helps
Hi, good day to fellow profriends clients. Im a buyer of kensington house model formerly arden and this month is already my 18th and last month in paying for the equity. I applied for bank financing last week and chose UCPB. I have already submitted all the necessary requirements and according to profriends that they are complete and I will just wait for the approval.
I just want to know from anyone who also transferred from in house to bank financing and have already got an approval from the bank if how long does it take for the bank to approve your loan. and what are usually the factors that will deny you for approval.
thanks…
Hi Jay P! You may also visit the forums. You may get a faster response there
hello mica san po kau nakakuwa ng unit. and ask ko lang talaga bang ung documents na ibibigay sau ay pipirmahan mo lang at walang isusulat at hindi mag-kakaroon ng problema pag-ganun
We got a unit from Lancaster Village 1. Colleen model yung name ng unit namin. May I know what documents you are referring to? Na-approve na ba kayo ng bank sa loan niyo or nag-aapply pa lang kayo? Karamihan naman kasi ng docs signature lang talaga ang kailangan
Dear Jay P,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business. Your inquiries and concerns will be attended to by a customer service representative.
Good thing may nakita akong ganitong thread. Right now i have doubts on whether to continue or not. Last saturday lang ako nagbayad ng reservation. Most bad feedbacks na nababasa ko is yung change from pagibig to bank financing. From the start hindi na naman nila inalok sa akin yung PAGIBIG so medyo hindi ko na worry un. Thank you for this one medyo may positive akong narinig (lalo na nung minention mo na may 2 people you know na nakastay na don)
Hopefully may mga magsabi dito na nakatira na don na OK yung house nila and walang mga problems sa construction, may mga nakita kasi akong may mga tulo, etc.
Kakastart ko lang magbayad ng reservation yesterday (Lancaster Somerset 1, colleen type na house).
Anyway, thank you for this and lets all keep our fingers crossed
Paupdate naman tong thread mo once youve moved in:)
Yes, the 2 people are my friend and my aunt from my dad’s side. so far okay naman sila although magkaibang subdivision yung tinitirhan nila but same developer (Profriends). Don’t worry, I will really update this blog once mag start na yung construction (sometime in Feb 2012) and pag na-turn over na yung unit namin
hello mica. bgo palang kmi at ung tita ko sa abroad ung bibili at SPA lang ako at ang mga document. sa amin ung mga contract to sale at ung sa deed at ung form NG bangko para sa loan. and ask ko lang bago ka rin ba bumili na check nio naba ung permit at meron ba s inio.? ksi may kilala kami sa HLURB AT PINAcheck ko kung meron lancaster estate na naka regstrd pero wla daw. meron lancaster residences and village. ksi sa MS3 kmi at alexandra ung nkauwa namin. so inask ko kung nkarehistro ba ang PHase3 sa lancaster estate. 2 make sure lang na hindi mababliwala ung pera na ilalabas namin at pati ung permit # na nsa brsure nila bkit wla po. pro gs2 tlga namin doon kia sna mabigyan u ako ng advce ksi mukhang matgal na kau at gs2 ko maging positve ang vibes.
Hi lene! Since you already know someone from HLURB, it may be best to ask that person what are the implications of a subdivision not being registered with them. You may want to check out the forums too
ok thanks micah. i hope mag-kakita tau 1 day sa lancaster at makakilala pa ng magiging resdente ng lancaster pra maging masaya. malapit lang ba ung magiging location nio sa manchenster and kailan ang turnover nio. at
parang ang lau namin sa lancaster village and residences
I don’t exactly know where Manchester is kasi it’s one of the newer projects yata. Pero ang goal naman ng Lancaster Estates is to have a community of different subdivisions, parang BF Homes or Betterliving Subd style. So I think kahit papaano accessible naman ang Manchester from Lancaster Village and Lancaster Residences. Our expected turnover is between April-June 2012
mejo malapit kami sa magiging bus station ata. or school sa loob. at goodluck po sa pag-turn over sna pareparehas tau na maging maaus ang pag-turn over ng unit
I see. Malapit lang yun. Ang Lancaster Village 1 kasi is near the gasoline station. And malapit din sa Lancaster Residences. Yes, hopefully maging ok ang turn-over ng mga units natin para everybody’s happy
I think you can check it online, specify mo lang yung Property Company of Friends, Inc as Developer Name :
http://hlurb.gov.ph/online-inquiries/
Thank you for that information wengwashere
hi micah, my husband and i also reserved a unit at Carmona Estate last Saturday. My agent didnt offer Pag-Ibig loan. i am suppose to meet with the agent as soon as i have completed all the requirements. having read all the comments (most of it are bad), im having second thoughts.
Hi iris! It’s alright. You may want to check and visit other developers’ subdivision if you’re having second thoughts with Profriends. Best of luck on your house hunting
Dear iris,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business. Your inquiries and concerns will be attended to by a customer service representative.
oo nga micah…!!!!!!! sana ok tlga at maging positive pra pag-nakalipat na mag-party2 ang lahat sa lancaster. at mag-kakilakilala ang iba para masaya.
hi mica,
sana nga everything goes to be ok…kasi isa din kami sa kumuha sa lancaster estate, cguro nga think positive nalang,about naman sa pag kuha namin everythings ok walang naging problema since bank finance din ang samin kc nga from the start palang na inform na kami ng agent na wala ng PAg-ibig loan ang profriends. and lene we also in manchester din siguro nga bagong project ang manchester.kaka start palang kami ng payment ng equity only this month kaya mejo matagal pa ang turnover sa 2013 pa.hopefully na sana mainform mo kami mica kung approved ang bank finance nyo and ang turnover ng unit sa inyo….thanks for this kind of thread and also to you mica…:)
Hi loren! You’re welcome. yes, we should stay positive about this. I’ll update this blog once our bank finacing has been finalized and of course when our unit if turned over to us. I’m excited already. Can’t wait
wow sna mag-kakilala tau pra maupadate natin ang isat2x kung sakali and nakausap ko ung sa profriends sa feb5 2013 ang turnover namin at sa dec 5. pa kami mag-uumpisa at sna nga wlang maging problema at sa agent ko mabuti ok ang napunta sa akin. at anong unit napili nio…..nag-punta kami dun nung linggo ksi ung cousin ko may plan.
hi, im actually not the buyer but an AIF, my concern was, the buyer resides in US and i was the one doing the settlement of payments. they bought 2 units of arden(diana)- new name, started payment last dec2010. unfortunately we failed to settle our payments for 3 months for the 2nd unit, when i was about to pay my monthly, i was shocked that the other unit has the someone;s buyer;s name. i was calmed, but told the personnel there, that, before they sell it to another buyer, maybe they should send as notifications that they are selling it. failure to settle payments for 3 months is a ground for cancellation of property?? and is it ok if they wont let us know that they are opening it for another buyer? i was informed that the new buyer just paid the reservation fee, may habol pa po ba ako?? pls help me..
Hi Mickey! What Profriends did to you was really unfair. They should have notified you a number of times before even thinking of selling/transferring the unit to another buyer. I know someone who’s a real estate lawyer. I’ll ask her kung anu pwede mong gawin. I’ll update you once I hear from her.
thanks micah, it would be a really great help..:)
HI micah,
Mickey and my brother were in the same situation. seafarer sya and hindi sya nakapag update agad ng payment nya. nung sumakay ulit sya tsaka sila magbabayad. but only to be told ng profriends na cancel na daw yung unit nila at forfeited na yung binayad nila ng more than 1yr. and when i called them me nakareserved na daw na ibang buyer dun sa unit nila. wala silang pinadalang kahit isang notice to inform them na ikacancel na yung unit nila sa lancaster. di ba dapay me 1st notice then 2nd notice and final notice silang ipapadala. kahit isa wala. kawawa naman yung brother ko na nagsacrifice to pay in cash tas biglang forfeited na lang lahat. THIS IS SO UNFAIR!!! can you please also update me if you hear from the real eastate lawyer. thanks so much. God bless….
Hi rosalie! Given that the above circumstances are true, I think, mali ang ginawa ng Profriends to your brother. Why don’t you consult a lawyer? Or you can e-mail me the details of your brother’s unit and I’ll do my best to help contact the proper department in Profriends. God bless!
hi micah,
can i have your email add so that i can send to you the details of the unit my brother got? thank you so much for being so accommodating. anyway, we went to their office in mandaluyong yesterday. ang sabi sa min dun nagpadala daw sila ng notice pero talagang wala kaming narereceived. yung unit daw ng brother ko naka open lang daw pero wala pang nakakapag pareserve. pero ang sabi sa kin sa prebooking nakareserved na daw sa iba. pwede daw kami gumawa ng letter for reconsideration pero me charge na 3000 pag nireconsider and yung current market value na yung susundin. sige sabi ko paki compute kung magkano ang babayaran. mayamaya, ang sabi na nila me nakapagpareserved na daw at magpatulong na lang daw kami sa agent namin na humanap ng ibang unit. ang gulo gulo nila. pinipilit nila na non-refundable na daw yung binayad ng brother ko. kawawa naman sya. thank you. God bless…
Hi Rosalie! My e-mail address is micanonymous@gmail.com. It’s indicated right below my gravatar
Btw, you really need to consult a lawyer if inconsistent at hindi tugma tugma ang answers nila sayo. When you stopped paying for your brother’s equity ininform mo ba ang Profriends? Saka baka pwede naman i-trace if talagang nagsend sila ng notice. Anung courier service kamo ang ginamit nila
hi again micah,
march,april & may ang hindi nahulugan ng brother ko. ang sabi ng profriends nagpadala daw sila ng 2 notice. pina registered mail lang nila sa post office. pinipilit nila sa min kahapon na nagpadala sila eh sa talagang wala kaming nareceived. yes i think dapat talaga me lawyer ng kausapin. kaya nung nabasa ko yung reply mo ke mickey na you know a real estate lawyer nakisingit na ko. kasi same case naman.
naku kelan lang pala. Grabe naman ang Profriends. Hindi nagbibigay ng tamang palugit. akala ko naman matagal na kayong hindi nakakapagbayad. Actually yung real estate na lawyer na kakilala ko is friend ng friend ko. I’ll ask her muna if pwede ko siya i-refer sa inyo. Medyo busy kasi siya these days. I hope maayos yang case ng brother mo. Sayang naman ang perang pinagpaguran niya
oo nga eh. ang bilis nilang mag cancel. basta ganun na lang. wala man lang initiative na tawagan yung client para iinform. indi pa nga tapos yung May magbabayad na sila pero wala na daw cancel na. tas ang worry ko pa if worst comes to worst talaga natuloy nga yung pag purchase nila ng unit pero indi sila na approved ng bank kasi bank finance sila, transfer daw ng in house. tinanong namin kung magkano interest rate ng in house, gusto ko mahulog sa upuan ko 21% and take note hindi per annum, 21% per month!!!!
kaya desidido na silang i-cancel na lang at manghingi ng refund. anyway, thanks for taking time na sumagot sa message ko ha. God bless…
Dear mickey,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business. Your inquiries and concerns will be attended to by a customer service representative.
Hi Mica and your blog followers,
I accepted my unit after the second inspection on November 18. My first inspection was on November 3. My unit was prioritized as I demanded it to be. It’s been 7 months delayed.
The Finishing Contractor said, it was like making a model unit because of the repairs I demanded. It helps knowing the house blueprints and the look of the As-Delivered Model Unit by heart. I know these things better than the engineers and contractors, as they kept on deviating from the house they designed.
If the homebuyer does not know anything about construction, he/she would be getting a poorly constructed unit. Believe me. They did a major renovation in my unit.
My ceilings were removed so that Hanger Supports (Hanger Rods in blueprints), could be added. Rusty C-Purlins and Purlin Fascia were also repaired by scraping off the rust and applying red oxide metal primer on all surfaces.
I demanded that my balcony railings and staircase railings be completely removed and replaced as thery are not according to plan and poorly done.
And a lot more. I have about 40 items in my punch list.
The horror stories one would be reading from the other online forums are not necessarily about documents submission and processing. 99% of the complaints in forums and from actual residents, are due to construction issues.
Believe me. I’ve been roaming around Carmona Estates and talking to residents and village shuttle drivers. One should just attend the HOA meeting to know those CONSTRUCTION HORROR STORIES.
If you want to know more about your village and know your neighbors and other villagemates, Pinoy Exchange has several threads:
http://www.pinoyexchange.com/forums/forumdisplay.php?f=244
Lancaster Estates:
http://www.pinoyexchange.com/forums/showthread.php?t=425004&page=111
Carmona Estates:
http://www.pinoyexchange.com/forums/showthread.php?t=513970&page=82
Experience With ProFRIENDS:
http://www.pinoyexchange.com/forums/showthread.php?t=410422&page=99
Lots of helpful info and village and house pics are being posted there. I even post copies of documents I received from ProFRIENDS for guidance.
Th most recent documents I posted in the Carmona Estates thread are about the inspection, acceptance, water and Meralco application.
Again, the horror stories one would be reading from the other online forums are not necessarily about documents submission and processing. 99% of the complaints in forums and from actual residents, are due to construction issues.
Be sure to know your Construction 101 and familiarize yourself with your house blueprints and the look and measurements of the As-Delivered Model Unit.
Kelangan nyong bantayan ang mga units nyo. The materials they may be using are according to standards. But if the homeowner does not inspect his unit at the different stages of construction, you could expect a unit of substandard quality.
Good luck.
Cheers,
Neo
Hi Neo. Thank you for sharing your experience with us. You’ve been very helpful as always
Hi mickey,
I suggest you call your agent about that, or call Ira Papa at the head office. She’s a Supervisor of the Client Relations Group. 0917 8459149. She’s the one who assisted me in many of my concerns about my account (repairs, bank loan, etc).
Good luck,
Neo
thanks neo!! hope she can help me and it would turn out well pa.
Hi Lene, Loren and Mica,
I suggest you don’t set your expectations to high when it comes to ProFRIENDS. Ganyan ang situation namin nina jasperjugan and eojlin ng Lancaster Estates. We were so positive. Halos sabay sabay ang inspection namin. Madaming palpak.
Lancaster Estates is the most active thread in Pinoy Exchange Home and Garden subforum. If you want to know more about your village, visit that thread. PEXers there are helping each other out.
jasperjugan has posted new pictures of the country club and swimming pools. aapuntar has posted pictures of the church, rotunda, etc.
Good luck,
Neo
Hi Neo! I’m not really setting my standards too high with regard to our purchased unit. I’m just trying my best to stay positive about everything because that’s a better option than stressing myself too much. I’ve even entertained the idea that we will not be able to meet the promised date (April-June 2012) for the turn over of our unit but even that is just fine with me. Thank you for your words of warning though. I will keep everything in mind and we’ll ensure that we will be proactive in monitoring the progress of the construction. Maybe one thing that keeps me positive about everything is that my family lives in Imus and they can always drop by Lancaster to check our unit and my dad is a building contractor so he could help us a lot in checking the construction progress of our unit.
I know that even the engineers are quite worried about meeting the construction deadlines set by the head office. Lancasters Estates has about 25-30 phases na halos sabay-sabay or magkakasunod gagawin. Isang phase nga lang ng Lancaster Village 1, at phases 8 and 9 ng Carmona Estates ay madami ng problema at sobrang delay eh. Pano pa kaya ang 25-30 phases?
It helps being positive. But it would be better to be realistic.
It’s a good thing our unit is in Lancaster Village 1 so most probably it’s one of the more prioritized villages. The last inquiry I’ve made with Profriends was last week of October 2011 pa. I’ll start being more active in checking our unit’s progress starting this January because we were informed that construction will commence by Feb 2012. Thanks!
thanks neo. and to be honest po tlga medyo nakakaramdam na rin kami ng takot lalu na sa mga nababsa namin tungkol sa profriends. at lalu na sa sinabi mo na sa Village 1, at phases 8 and 9 ng Carmona Estates ay madami ng problema at sobrang delay. na konti lang phases paano pa kaya ung sa amin na marami. kaya medyo nahihirapan din kami at parang naguguluhan. dahil bilang na bilang ung mga nababasa ko na wlang reklamo sa profriends kaht ayaw namin mag-padala sa mga nababsa namin. lalu na ang lau namin sa cavte
thanks neo for the info,your right its better to be realistic,pero for now siguro stay positive muna ko since matagal pa naman ang turn over ng unit at hindi pa naman nasisimulan yun phase namin ,pero syempre when time comes na dumating na yun inspection time namin hopefully na maging maganda ang outcome.like micah said its better na maging positive kaysa ma stress sa kakaisip.kasi nga d2palang sa mababasa na feedback nakakastress na lalo na at nag start na kami ng payment. Good luck to all of us nalang cguro…:)
tama ka loren. nakakatanda na nga kakaisip at sa pag-aalala goodluck sa ating lahat sa lancaster
Hi micah and your Blog followers,
jasperjugan and eojlin of LV1 have already accepted their Haven units. Their comments are in Pinoy Exchange’s Lancaster Estates thread.
Lilit (Hollywood B) of California West Hills and mikevg (Hollywood B) of Las Verandas II d
had their first inspection last Saturday. They didn’t have much issues like in other PFI’s projects as CWH and LasVer2 have about 50 units for completion. Mukang mas alaga ang mga maliliit na projects at natutukan ng contractors at engineers, kesa sa projects na malaki like Lancaster Estates and Carmona Estates na sabay sabay ang gawaan ng units na minamadali na dahil sa sobrang delays. Their experiences are in the Pinoy Exchange’s Experience With ProFRIENDS thread.
panibugho, ce80506, and I have accepted our Oakwood B units in Carmona Estates last week. The Pinoy Exchange thread is Carmona Estates thread.
The above PEXers are just few whom I’ve been interacting with in the past 7 months who have accepted their units. We may belong to different projects, but we help each other out in that forum, whether we have positive or negative things to say about the units or ProFRIENDS, information on the village and amenities, etc.
ProFRIENDS is the fastest selling and growing real estate developer in terms of sales. They have become very aggressive in marketing. Hopefully the would improve on the quality of constructing the units. Para hindi lang ang Dressed-up and As-Delivered Model Units ang maganda.
One thing I can say about the Brit houses (Alexandria, Gabrielle, Margaret and Sophie at LE and Maple and Linden at CE), mas pinag-isipan ang design. Lots of architectural details in each unit, that one may not need to renovate the exterior of the house (except the paint). Lots of windows for passive ventilation and natural lighting. All bedrooms have Cable TV and telephone outlets. All bathrooms have an electrical outlet for the water heater. Hopefully, the delivered units would have the same quality. Unfortunately, considering the track record of PFI, that seems unlikely.
Good luck,
Neo
Sir Neo may question lang ako, totoo ba na di tyo pwede pumili ng gusto nating bangko for the loan? Sabi kasi sa akin pang inhouse lang daw pwede yon, pag hindi sila daw ang maglalakad ng loan namin sa bangko nila.
Hi machay,
Ang mga subdivision ay usually may mga tie-up banks kung saan pwedeng ipasok ang housing loan. Yung iba isang banko lang, Iba naman umaabot pa sa 5-7 banks. Sa ProFRIENDS, 3 banks lang: Metrobank, UCPB, BDO. Pero hindi lahat ng projects or house models ay pasok sa 3 banks. May designated house models and projects/sites lang para sa isang bank. Gaya sa case ng Oakwood B ko sa Carmona Estates phase 9, UCPB and Metrobank lang pwede.
Kapag sa ibang bank ka nagloan, In-house financing ka muna. Then ikaw ang mangngulit sa ProFRIENDS na irelease ang mga documents na kakailanganin ng bank mo. At gagastusan mo din ang paglipat sa name mo ng Transfer Certifcate of Title, dahil sa 4.5% na Legal and Miscellaneous Fees ng In-house financing, hindi kasama ang TCT.
At ang lahat ng yan, dapat iniexplain din sayo ng agent mo. Kapag hindi naexplain sayong mabuti ng agent mo yan, magdalawang isip ka na.
Madami kasing agents na komisyon lang ang habol, kasi madaming homebuyers ang pinabayaan ng agents nila, lalo na pagtapos makuha ang komisyon. At may mga OFWs na nabiktima ng mga agents na ito.
Good luck,
Neo
hello kuya neo. ask ko lang may mga kakillala kna po ba na kumuwa ng unit sa lancaster estate,residnce and village na naturn over na ung unit nila? at kamsta naman po at hindi po ba naging pahirapan ang pag turn over sa kanla nung unit? ask l
ang po.
Yep. Si jasperjugan from Lancaster Village 1, Haven unit. You can read his posts in Pinoy Exchange’s Lancaster Estates thread. jasperjugan is the one who started that forum thread and he’s very accommodating and always shares tips and information. His unit is now being renovated. eojlin is also in LV1, Haven unit. I think he also accepted his unit.
You can just visit that forum and interact with other Lancaster Estates homebuyers.
Thanks Sir, ok na sa akin yung sila na ang maglakad. Thanks for the info.
Hi Micah, I suggest you join our group in FB if you are affected with the Homeowners Association Fees
http://www.facebook.com/groups/lancasterhomeowners/
Personally, I regret buying a unit here. And by surprise, there are even more people who have worse story that what I experienced.
I had my unit after 6 inspections. At the second inspection, they are forcing me to accept the unit and they’ll just follow up the repairs needed. Cunningly, I declined. At least I got my unit the nearest possible quality i expected or else a lot of people are telling me that the developer never got back to them after they signed and accepted the inspection. They resorted to repairing their unit at their own cost.
Thank you Ervin. Sana ma-settle din eventually yang problem niyo. We got a Colleen unit in Lancaster Villages and hopefully ours would be a better story..
I accepted my unit after the second inspection. They had to do major repairs based on my 36-item punch list. After 2 weeks of continuous work involving several workers, minor items are left which the contractor would just finish after my acceptance (I had to accept it as I need to have it renovated this December). But of course, I had to do followups for them to do it. And they did.
Kulitan lang naman ang laro sa ProFRIENDS at sa mga contractors/subcontractors nila. Even ang workers nila yun ang sinasabi. Kapag makulit ang buyer, yun ang priority. Nakakaasar. Pero yan ang realidad sa pagbili ng bahay sa ProFRIENDS, at maski siguro sa ibang developers din.
Hi Good AM!
Ive got a house also in Profriends Lancaster states. It was Manor B in LR70105. So far, i am currently paying for the equity. Before, we dealt with Pag-Ibig housing loan and just turned things to Bank Financing. My question is Profriends offered me the option and I chose 25 Years 6700K+ or above for the MA. Is there such 25 years housing loan in metrobank? I worried after reading this articles.
Hi Yho! Most bank’s amortization period is only up to a maximum of 15 years. I believe your monthly amortization amount will be adjusted as well if you’ve transferred financing from PAGIBIG to bank financing.
Dear yho,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to
marketing@profriends.com:
NAME:
PROJECT PURCHASED:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business. Your inquiries and concerns will be attended to by a customer service representative.
Hi Gerald,
Hopefully, ProFRIENDS have attended to and resolved lots of issues of homebuyers. I myself suffered stress and sleepless nights in the last 9 months due to the delay in construction, missing TCT, poorly constructed unit, sudden increase in Metrobank’s rates.
Fortunately, about 95% of my issues with ProFRIENDS have been resolved already, and the others are in the process of getting resolved.
Good luck to all of us.
That’s what happened to many homebuyers mostly of Lancaster Manor units and inof Cypress units at Cedar Village at Carmona Estates.
Unfortunately, banking interest rates have already increased. Metrobank’s rates have increased by at least 1%. And this is a lot of money or interest if the term is 25 years.
Had ProFRIENDS not cut its ties with Pag-IBIG, buyers of the more affordable ProFRIENDS units in Cavite could enjoy 7 or 8% interest rates for the whole duration of the loan term.
As such, many buyers have backed out already and have refunded their payments in full (reservation fee, equity, advance MA, and real property taxes).
I think it would now be more difficult to sell these “abandoned” Cypress and Manor townhouses. With their current prices and poor construction quality, I wouldn’t recommend buying them, especially if thru bank financing.
Hello All,
I just bought a unit at Bellefort Estates recently. Some of you might be my future neighbors, so I hope to share my experiences with you.
Hi monpulms,
Pinoy Exchangers luv143 and drumrules, plus some others are Bellefort Estates homebuyers. luv143 may have her Clearance For Inspection in the coming days. Interact with your future neighbors here:
http://www.pinoyexchange.com/forums/showthread.php?t=537870
They also visit other ProFRIENDS PEX threads:
http://www.pinoyexchange.com/forums/showthread.php?t=410422&page=102
http://www.pinoyexchange.com/forums/showthread.php?t=513970&page=86
http://www.pinoyexchange.com/forums/showthread.php?t=425004&page=117
Good luck.
Cheers,
Neo
Hi ask lng po we bought diana last month and we already started paying the equity pwd po ba na if mkahanap kmi single sa lancaster pwd ba nmin ma transfer?
Yes you can. But there’s a transfer fee of I think 3K
Yes a transfer fee of 3,000.
Ang advantage dun is makakalipat sa type mong house.
Ang disadvantage is ma reset yung waiting period mo na 15 mos to move in =)
Hi All,
I bought an Oakwood B unit @ Carmona Estates however unlike most of your experience I am very dis-appointed after I have signed the contract and have payed the EQUITY 360K biglang nabago ang service ng PROFRIENDS.
They turnover the unit to me with a lot of defects which until now they haven’t fixed at all despite of day to day follow up. Me and my wife were OFW’s and we even request for SPA so that someone can follow up in behalf of us while abroad. There is 1 year span for us to let PROFRIENDS rectify all the house defects and after that we will be the one responsible for the house repair expenses. So now its been 10 months already pero yung maliit na sira ng tubo di pa rin nila magawa gawa. If I knew na ganito ang service nila eh dina sana ako kumuha ng unit.
Hinding lang yun imagine nag-apply ako ng for Meralco installation since Dec 2nd week and they promised that makakabit nila ang kuntador firts week of January. Anong date na ngayon? Ang masama pa diyan pinapabalikbalik pa nila ang asawa ko eh kabuwanan na nun. 34K per month ang lumalabas sa bulsa ko tapos ganito pa.
WALANG SENSE OF URGENCY ANG ENGINEERING NG CARMONA ESTATES!
We have been very patient for these past 2 years pero advise ko lang na sa ibang PROFRIENDS
project na lang kayo kumuha or much better if sa ibang DEVELOPER.
Goodluck sa iba pang kukuha
Best Regards,
Rielley
This blog really gave me all the info I need since I am going today to HRULB to get assistance regarding my problem with Profirends. I am now fully decided not to continue doing business with profriends and I will do everything to get my hard-earned money back. Their In-house financing really sucks! I can afford to pay 10k-11k per month but 19k++ per month would really burn a hole in my pockets.
Please give provide more info on how I can get out of profriends and get my money back right away. My family and I have been waiting for so long to live in a house that we can call it our own and our home. Please I need your help and advise.
This comment looks like a spam :/
Hi Micah
I apologize if my comment looks like a spam but it is not…I will still respect your own opinion and you may delete my post if you see it that way. I’m not sure why would you think it that way :< Like the rest I also bought a property from profriends, a pines townhouse (CE2) and the contract I originally entered with them was thru pag-ibig but it got converted to in-house since I was not approved for bank financing because of my credit score (in relation to R.A. 9510 – An act establishing the credit information system and for other purpose, as approved by former Pres. Arroyo on Oct. 31, 2008).
If you still see this post as a spam I will still respect your say about it…My conscience is clear and posting here is without any malice aforethought on my end.
Once again I apologize for any troubles I may have caused you and the rest of the bloggers.
Respectfully
Erwin a.k.a clickerwayne
Hi Erwin! Thank you for the clarification. Next time, please don’t use a spam-sounding name like clickerwayne
Regarding the problems you’ve encountered with Profriends, I hope things turn out for the better
Hi Micah and All,
Although I don’t have a great experience with PFI I still cannot say 100% that other developer is better. You wont know it until you experience it. So for those interested please do not be discouraged with all the negative post you have read from this forum. All the post is just reflection of all our experiences and we cannot generalized PFI as a whole maybe Im just unfortunate as the PFI branch in Carmona Estates sucks and those who acquired properties from other projects maybe had a good experience.
All of us dreamed of having our own houses that is why we work hard for it. We all deserve a good experience. Below is what I think will benefit those who are interested to acquire property from PFI.
1. Payment: The shorter term the better.
2. Bank Financing: Metrobank is the lowest interest
3. After the unit was already turn over to you make sure that you checked the quality of the construction and the materials that they used.
*You can go to engineering for their standard material specifications. Make sure that the drainage system was clean and all pipes were installed correctly as my neighbors encountered this issue.
*During rainy season make sure that you visit your unit to check whether there is any leakage on your ceiling, spouts, flooring caused by water sipping through the walls.
*Check all faucets and flush systems.
4. Meralco Energization: Just click the link below and follow all steps and provide all requirements.
http://www.meralco.com.ph/customer/page-cusCare-appResidential.html
*Make sure you personally follow up with engineering as even you are a nice person YOU WILL LOSE YOUR TEMPER during this occasion. Luckily Im already done with this. Imagine Im overseas and still need to call them for all their pending installation.
a. After your Meralco application has been payed you will be given a meter base by Meralco Rep and you need to pass this meter base to PROFRIENDS engineering Rep and arranged the schedule for the installation.
b. Make sure that PROFRIENDS can finish the installation before the stipulated deadline of Meralco[You can see it on the receipt/application].
c. After PROFRIENDS have installed it you need to inform MERALCO to inspect it whether it was installed by the contractor as what MERALCO specified.
d. There will be a yellow card to be issued by Meralco whether the installation is approved or not.
e. If approved you can straight away request for CFEI[Certificate of Final Electrical Inspection] PFI will issue it to you and you just need to submit it to Meralco and after 1 day your meter will be energized.
f. If dis-approved PFI need to comply on the remarks of Meralco so your application will be delayed and prolonged….same process to follow once they have fulfilled Meralco’s specs.
I hope my input will be beneficial to all aspirants.
Best Regards,
Rielley
Thank you for the generous information Rielley! These will be such a huge help to all of us who’ve bought properties from PFI
All I can say is huwag magpa-uto sa mga agents at magpatangay sa colorful adverts ng Pro-friends. I bought a unit from them, sobrang stress ang inabot ko. kulang na lang ipabaklas ko ang buong bahay dahil lahat ng sulok may depekto. Sa mga prospective buyers, sa iba na lang po kayo kumuha wag na po dito. Learn from our mistakes!
Hi Micah,
My pleasure. Im just being fair to homeowners and PFI. If anyone has a question or difficulties encountered throughout the process do not hesitate to ask and all the people who can see this forum will be able to share their thoughts through their own experience.
Gong Xi Fa Cai to all!
Best Regards,
Reilley
Hi Micah and the others,
My Oakwood B Unit at Carmona Estates is now in the finishing stage of my renovations. I am very excited and can’t wait to be living there.
After the stress, sleepless nights, countless phone calls, SMS, emails, letters to the head office and engineering office, and numerous house visits/inspection, I am really glad that all this would soon be over.
And I have to admit that majority of my requests have been approved by the head and engineering offices, without me going there physically. I just had to be very convincing and stood my ground when it comes to the technical details. Modesty aside, I am more familiar with Oakwood B’s house blueprints and the look of the As-Delivered Unit than the engineers there, that during my first house inspection with the head engineer, senior engineer, move in engineer, head office supervisor all present, all 36 items in my punch list were repaired in just 2 weeks. I accepted my unit on the second inspection. The contractor assigned told me that it was like building a new unit, like a model unit.
My best allies in communicating with them are emails, mobile landline, Globe mobile number, and specially the Sun mobile unli number. I don’t think ProFRIENDS has encountered a homebuyer as persistent as I’ve been.
By the way, Metrobank has increased its rates in September of last year. I’m not sure if it has the lowest rates now. My Letter of Guaranty was processed a week after the rate increased. I contested this as the delay was ProFRIENDS’ fault. My loan was processed under the previous rates.
The main issue with the houses of ProFRIENDS is that the actual delivered units have deviated from the quality and specifications in the house blueprints and even from the As-Delivered Model Unit, making the actual units of inferior quality. If one is familiar with these, the homebuyer would know what to watch out for during the different stages of construction and during the unit inspection. The homebuyer just have to make extra effort and “crash course” in Construction 101. More of these in the Pinoy Exchange forum under the different ProFRIENDS threads: Carmona Estates, Lancaster Estates, Bellefort Estates, and Experience with ProFRIENDS. Lots of tips and sharing of information and experiences there. In the 3 Estates threads, PEXers help each other out. And lots of pictures as well.
If ProFRIENDS homebuyers would want to learn more info about their houses, villages, ProFRIENDS, neighbors, I suggest they join Pinoy Exchange as well.
Lots of future neighbors and village mates have met there. I met my neighbor thru PEX and provided him with valuable information about his house. A number of people who have posted in Micah’s blog, are now members there.
@Rielley Angeles: Your post was very helpful.
@Clickerwayne (Erwin): A PEXer Pines Townhouse buyer who backedout was able to refund all her payments. Her PEX username is pepperrandia. You may want to PM her and ask how she was able to do it.
Here’s our exchanges on December 12th 2011. Just click this link:
http://www.pinoyexchange.com/forums/showthread.php?t=513970&highlight=batangas&page=85
[Posted by NeoAnderson88]
Went to the Carmona Sales Office to pick up my unused PDCs and the check for the MAs that ProFRIENDS has encashed prior to my loan takeout.
One of the sales agents whom I thought was an employee of ProFRIENDS asked me why am I backing out from the Purchase. Huh? Told her that my unit is actually being renovated now.
The PFI staff asked me to sign the Quit Claim form after I received my check. Upon reading it, I realized why the agent asked me that. The Quit Claim Agreement form is so generic, that it is intended for REFUNDS in case the homebuyer backs out from the purchase. It even stated that the homebuyer would be releasing ProFRIENDS from all liabilities, responsibilities, etc, etc.
I told the PFI staff that it is not applicable in my case. They should make another document just stating that they have returned the money they took from me. And that I would be paying my MA to Metrobank. That simple.
Upon seeing that Quit Claim Agreement intended for refunds, this means that ProFRIENDS is really giving refunds. For what cases, I am not sure.
[Posted by pepperandia]
Hi. Been reading your posts for the past weeks. I was once interested with PFI, reserved a unit and finished my equity. Things didn’t turn out well though. We were to be transferred to bank financing and I didn’t agree with this arrangement. To make the long story short, I got my refund: full equity payment, reservation fee, including real property tax. So yes, they are really giving FULL refunds. I signed the quit claim and got my check. I also suffered from so much stress on this but I’m very much happy now with what we got instead of a PFI unit: a less than 1M house and lot with 162 sq.m. lot area.
thanks for the very detailed update Neo. Glad to hear how things turned out for you
Hi micah,
PEXer carlo_andrew is also a Colleen buyer like you. He has posted lots of pix yesterday. He has also been asking lots of questions which other homebuyers may find helpful as well. jasper_jugan and eojlin, both Haven owners in Lancaster Village 1 have been providing info as they have accepted their units already. jasper_jugan is currently having renovations.
PEXer aapuntar, a Margaret homebuyer has also posted lots of pix of the village including the amenities.
Cheers,
Neo
Hi Neo
Thanks much for the the info. You are absolutely right! for some apparent reason which I myself don’t know why PFI is indeed giving refunds to those home buyers like me backing out. I went to PFI’s head office yesterday and submitted my letter of request to null and void the home buy contract I entered with PFI. I’ll be getting my full refund within 2 – 4 weeks timeframe.
Hi Micah
It me again Clickerwayne (Erwin) Thanks for having this very interactive and helpful and informative site
Kudos!
Hi Erwin,
I think because of the numerous complaints they’ve been receiving regarding the PagIBIG issue, maybe ProFRIENDS has realized that they might be receiving a class suit from them as I know a lot of the affected buyers have sought legal assistance and have complained to HLURB already. I heard that ProFRIENDS has been dubbed as the fastest growing real estate developer recently in terms of the number of units being sold. ProFRIENDS may not want to run into the law or get their track record and growth side tracked. It would be better to just give full refunds to these buyers. Anyway, they have profited greatly from the interests earned by these payments.
Below is my post in the Pinoy Exchange Forum Carmona Estates and Experience With ProFRIENDS threads:
[Posted by NeoAnderson88
Jan 15, 2012, 12:50 AM]
Cypress Units at Cedar Residences in Carmona Estates Reopened:
An agent at the Marketing Office told me that lots of Cypress Townhouses have been opened recently. She was even asking me to help her in selling these Cypress units. Cedar Residences (now known as Cedar Village) is considered a completed project based on the ProFRIENDS website.
However, as ProFRIENDS severed its ties with the government finacing institution PagIBIG HMDF, and decided to convince the affected homebuyers to switch to bank financing, many hombuyers decided to back out.
The agent even said that there are homebuyers who were not able to refund their payments. If this were true, it seems that removing the PagIBIG financing as an option seemed like the fastest way for ProFRIENDS to make, not just a quick buck, but millions of pesos.
I am sure that when ProFRIENDS was studying and considering cutting its partnership with PagIBIG HMDF, they also knew the big possibility of homebuyers backing out from the purchase.
It would have been more humane and noble for ProFRIENDS to refund all the payments made by these homebuyers.
ProFRIENDS never consulted these homebuyers about their plan and decision in removing the PagIBIG option. Nonetheless, ProFRIENDS still cut its ties with PagIBIG, even after the fact that PagIBIG has already extended a new Funding Commitment Line to ProFRIENDS. The main issue is that ProFRIENDS could not comply on time with the PagIBIG requirements.
PagIBIG said that ProFRIENDS have already complied the amenities requirements for Cedar Residences (Meralco, parks playground-court-pool, etc). According to PagIBIG, ProFRIENDS was having difficulty complying with the other documentary requirements. And instead of asking for an extension from PagIBIG, ProFRIENDS decided to abruptly remove PagIBIG to finance its projects.
ProFRIENDS, instead of helping these people realize their dreams of owning their very own houses and lots, or dream houses, just squashed that dream.
And that dream may just remain as it is – a dream.
Hi Neo
Several days before I visited PFI’s head office to submit my letter of withdrawal, I tried to research what’s the true deal between PFI and PAG-IBIG. I read and heard several reasons and/or speculations about what was going on…I’ve had doubts which one to believe but yours is well detailed and it is indeed a fact and not just a mere speculation. It is the same info I got from HLURB when I sought for their assistance, but it’s not that detailed as yours.
Thanks Neo for sharing this. It’s a great help.
Hi Erwin,
Considering the track record of ProFRIENDS staff of providing homebuyers/homeowners with inconsistent unsatisfactory answers, I don’t just take their words at face value. Like what reporters do, I research and try to get facts, and information straight from the horses mouth, and to hear both sides.
In the case of the Pag-IBIG issue, I just got their number from the website, called them and asked to be directed to the officer in charge of Cedar Residences. She even thought I was a reporter because of the way I was asking questions. Pag-IBIG’s responses on the issue are more logical than what had ProFRIENDS been telling the agents and homebuyers. They even have a list of developers whom they’ve extended new Funding Commitment Line, which includes ProFRIENDS.
In many issues regarding my account/unit, I always talk to a supervisor or high ranking officer at the head office, or if it’s a major issue with the Engineering Office, I always talk to the head engineer or senior engineer, and not just the site and/or move in engineers.
If the issue is with bank financing, and if ProFRIENDS says that it is a bank requirement that they need to comply and adhere to (e.g., not allowing homebuyers to have “under-renovations” on his house like non installation of tiles, non installation of kitchen counter, non installation of Flexboard ceiling, non installation of staircase railings, or renovation like installation of insulating material, because ProFRIENDS says they need to deliver the same unit as the As-Delivered Model Unit), I would call the bank officer incharge of ProFRIENDS housing loan applications and verify. In my case, Metrobank. And I got a completely different answer, as they only need 60% house construction status during inspection, not 100%.
Much like a call center, ProFRIENDS customer service has standard spiels or replies for particular issues. Since majority of homebuyers are not familiar with Construction 101 or would not exert extra effort to research and make calls to the other institutions or companies, ProFRIENDS words are always taken as final or at face value by these unsuspecting homebuyers.
It is up to the homebuyers how to deal with ProFRIENDS head and engineering offices, his/her sales agents, and his/her agent’s broker.
House purchase is a major investment. A life changing decision. If the developer is ProFRIENDS or one with a similar track record, It is good to be hopeful and positive. But once needs to be prepared, and at times expect the worst. Reality bites. And sometimes, it bites big time.
How does a homebuyer arm himself? Research, research, research. It could be thru the Net (e.g., online forums) or interviewing people who have purchased already and better if they are already residents in the village.
New ProFRIENDS homebuyers have a much easier time now as a lot of information is now available on the Net via online forums and blogs just like Micah’s.
I’d be moving to my Oakwood B unit in a couple of week’s time.
Good luck to all of us.
Cheers,
Neo
Hi Neo
Wow! I’ll definitely keep that in mind
Congratulations Neo! Nice to hear you’d be moving in already.
As for me….Need to start all over again, huh.
Anyhow,like you said good luck to us all
Thanks Much
Clickerwayne
PS
I’m planning to reinvest my funds in Jubilation-Binan, do you have any backgrounder about the place and its developer? [clickerwayne@clickerwayne.com]
Hi Clickerwayne (Erwin),
Jubilation Binan is a very nice village but expensive for me. My PHP1,695,000 wouldn’t buy me a 4 bedroom, 2 baths, with balcony house there. I need an affordable house with lots of usable areas, but still very accessible for commuters. The main reason I opted for Oakwood B in Carmona Estates.
Its developer is Earth and Style. My sister and brother-in-law almost bought the model house at Jubilation East. But decided against it after seeing South Forbes Golf Estates. My neighbor is acted as their agent who owns a realty broker company.
I was just there 2 weeks ago at Jubilation East. Pang mayaman talaga. Hindi yata pwede dito ang commuter. Kelangan may sasakyan. I am not sure with the other phases of Jubilation Binan though.
Good luck.
Cheers,
Neo
Hi to all,
My plan kasi ako kumuha ng bahay dito sa may lancaster yung via cavitex…first time ko kasi kumuha ng bahay o maginvest ng ganito, dapat sa camella ako kukuha pero sabi ng friend ko tingin tingin muna ako sa iba…nakita ko nga itong lancaster kaso may mga naririnig ako regarding sa construction nila, na parang “LEGO” kung tawagin nila hindi kasi ako familiar sa construction at hindi ko din alam paano ang process..ang gusto ko sana kunin e yung sophie..meron ba kayo ma-advice?
Ian
hi sir, my agent na po kayo? ang pagconstruct po is like sa isang row ng houses like 6 huses, puro haligi muna, then ung pinaka body nung bahay then bubong… maganda ung sophie kasi single attached yun.. if ypu have ay questions you can also email me at nikkaramos.proveneo@yahoo.com
thanks,
hello, i am a sales manager for proveneo. marketing arm of pro friends. i would like to ask if it’s ok with you that if i can add your write-up in my upcoming website? it will be up within the month. i believe that the testimonials here will be a good reference. you may contact me at nikkaramos.proveneo@yahoo.com
Thank you..=)
Yes, it’s okay. E-mail me if you require more details. I’d also appreciate it if you could let me know when your website is up and running already. Best of luck!
hi ms. micah, what’s your email address?
thanks
Hi nikka! you can drop me an e-mail at micanonymous@gmail.com
Hi Ms Micah,
Tagal ko ng nagbabasa ng blog mo about Profriends. Apparently, I think I am with the same shoes with all the guys here. LAst December natapos ko bayaran yung DP ko for my Oakwood B unit in Carmona Estates. Gusto ko lang ma enlighten with regards to in house financing. Dati kasi they told me that to avoid yung mga matagal na hintayan and maraming documentations sa application sa bahay they told me to get the in house financing scheme kasi paalis ako for my job overseas. So ayun grab ko na yung sinabi nila para less hassle for me. Pero last year I decided na lumipat ng bank financing that was august 2011. When i told them about that sabi nung agent ko and nung mga peeps sa Imus na they will check daw kasi pede lang daw lumipat sa bank financing habang nasa time ka pa ng pagbabayad ng DP mo. Ang prob ko sinabihan na lang nila ako after waiting for 2 months na hindi daw approve yung application ko. Nasa isip ko sana nun nag individual filing na lang ako but since paalis na ko ng end ng august 2011 wala na kong time. Hayss ansakit sa ulo. NGayun since in House financing na ko na sobrang mahal ng interest gusto ko sanag mag loan sa bank para i full ang payment ko sa bahay and sa bank na lang ako mag monthly. possible ba yun? When i asked my agent di daw pede magamit ang bahay kasi hindi pa daw ako magkakaron ng TCT ( Transfer dert of title ) nung bahay hanggant di pa fully paid. Ngayun di ko pa natanong sa profriends yun kasi nga mommy ko ang SPA ko and wala siya masyado idea about that.
Sa ngayun problem pa yung sa inspection sa bahay March 10 nakaschedule ang unang inspection I told my Mom about everything na dapat nya icheck kagaya ng
walls na hindi pantay pantay
yung ceiling na mag leak dahil sa ulan
walls na tumatagos yung moist then makikita mo na lang na may mga lumot ( as experienced by other buyers )
yung hagdan na hindi din pantay ang pagkagawa
yung sa banyo na hindi mismong dumidiretso yung tubig sa pinaka provision for drainage ibig sabihin mataas yung bahagi ng drainage. May experience pa yung iba na sa bandang pinto napunta yung tubig
I advise my mom to bring water then ipalagay sa floor nung bathroom para tingnan kung napunta dun yung tubig
Kasi nga ang point naman nun is wala pa naman kasing installation ng tubig yun bahay
About sa kuryente naman may mga provision sila daw ng outlet ng plug but pag tingnan mo daw wala naman abang ng kuryente ibig sabihin design lang walang butas sa loob nakadikit lang sya.
Hindi mo rin yun malalaman unless may dala kang pedeng isaksak sa mga outlet at magugulat ka na lang daw dahil hindi naman napasok sa loob ( waaahhh )
They told me 3 times ang inspection but kung satisfied ka na daw kahit sa second inspection pede mo ng kunin yung bahay but for me I d rather wait than be sorry kasi nga mahirap madaliin diba baka mapunta sau wala ka ng laban kasi nga na turn over na sau
Plus the fact that ang mga tao sa engineering ay sobrang dami ng complaints about sa kanila.
I was even advise nung kakilala ko na ako na daw mag rpocess nung sa Meralco dahil yung RFO na Pines na nabili nila sinabihan sila ng Engineering na maghintay pa sa notice eh hindi na sila nakahintay dumiretso na sila sa Meralco at presto nakabitan sila
Infairness naman sa tubig daw madali lang naman daw mag apply plus nagsasabi naman daw sila notice pag may interruptions sa tubig.
Sabi lang nila bukod sa exaggerated na security ng Carmona Estates ( madaming security guard at halos dun na napupunta daw ang monthyl dues sa home associations na i guess 300 ata per month ) o diba may gastos pa din every month.
Comment lang daw dun sana man lang daw may mga street sweepers and mya mga tao na mag cut ng mga grass na nagsisitaasan.
I think ang haba na ng message ko hehe itutuloi ko na lang ulit sa susunod.
Dear Profriends nga ba?,
We acknowledge your concern and appreciate that you brought this matter to our attention. In order to help you better kindly provide the information needed below in an email to customerservice@profriends.com or on this thread:
NAME:
PROJECT PURCHASED/UNIT ID:
NAME OF AGENT:
DATE OF TRANSACTION:
CONCERN:
We value your business. Your inquiries and concerns will be attended to by a customer service representative.
Thank you.
PROFRIENDS
Yesterday I went to your office to pick up my refund check. The amount indicated on that check is way different to what was provided to me based on the buyer’s ledger I got dated january 24 and of course from the my computation based on the ledger I secured a couple of months back. The representative whom I talked to said that the ledger I have in my possession is not updated and she showed me a new one. I refused to accept the figure indicated on that “Updated” buyer’s ledger. I questioned the amount. The representative told me that you impose deductions for buyers withdrawing their house purchase. WOW. I insisted to get what is really due to me.
A total of 3 representatives of yours did ADMIT YOU MADE AN ERROR IN THE COMPUTATION. AGAIN WOW.!!! This is way UNACCEPTABLE!
To make the long story short, Your representatives assured and guaranteed me that I will get the remaining amount of my refund on MARCH 28, 2012 you can expect I will do all things I have mentioned in the email I sent you.
PS
Hi Micah
With due respect to you please do consider my apology for this post.
Kind regards
Erratum: PROFRIENDS
To make the long story short, Your representatives assured and guaranteed me that I will get the remaining amount of my refund on MARCH 28, 2012 and if this doesn’t happen you can expect all things that I’ve mentioned in the email I sent you
Hi Profriends nga ba?,
You may wanna meet and interact with your neighbors at CE via the Pinoy Exchange forum Carmona Estates thread.
http://www.pinoyexchange.com/forums/showthread.php?p=61629123&posted=1#post61629123
Napakadaming tips dun to avoid or minimize construction horror stories like you’ve enumerated. Been there. Done that. I just moved to my renovated Oakwood B at CE9 last week. I am quite happy with it despite my bad experiences.
The monthly HOA dues for Oakwood B units is PHP425 not PHP300. Yep. Madaming security (na balita ko ay underpaid) at magagalang naman sila lahat at maasikaso. wala akong reklamo sa kanila. May nagpuputol din ng damo, base sa nakita ko. Street sweepers wala. Tapat mo, linis mo.
Cheers,
Neo
Hello Dear,
How is your encounter with ProFriends going? I am planning to get my own house na din this May and I am wondering what developer should I invest to. You know I work in Makati, so sana medyo malapit lang from Cavite. And I want a single dettached sana, me nakita ako sa Camella homes Bacoor but they’re inhouse financing and not thru Pag-ibig as per their website.
sad lang. Yours is attached or dettached? My friend at work reserved at Greenstate in Imus for 4500 monthly amortization, attached xa for 36square meter, thru pag-ibig.
Hi Micah!
I always visit your blog particularly this post that you made with Profriends I reserved 1 unit with profriends sometime in July of 2011 and we’re on our 8months. I’m just curious how your bankloan application went. I’m not seeing any updates on your post here if it was approved or not. How was it? I’m trying to make sure that everything will work well as this is a huge investment for me. I’m hoping to get response from you.
There’s no decision yet. The bank told us they can only give out their decision once the 60% (at least) of the house has been constructed. And construction of our house has just commenced this month. I’ll be updating everybody this coming months. Am too busy with work as of now so please bear with me
Thanks for this blog Micah. I’ll be looking forward for the updates. Good luck and God bless! ☺
Hi Jun,
There are a number of ProFRIENDS homebuyers in the forum Pinoy Exchange who have shared their experiences with bank loans, the most recent of which is neilglane of Lancaster Estates. His post may give you an idea. Here’s the link.
http://www.pinoyexchange.com/forums/showthread.php?p=61963789#post61963789
Good luck!
Cheers,
Neo
Hi Madam Micah,
Ours was already 100% done. I finished paying my equity last feb 2012. Until now I dont know yet if I was approve or not.
Hi yho47,
If your unit is 100% completed and you’ve already paid your equity, that means you should be in the inspection and then move in period already.
You need to follow that up with ProFRIENDS. Kelangan matyaga ka sa pangungulit sa pagtawag at pag-email sa ProFRIENDS. Ganyan ang ginawa ko. I’m living in my unit now for almost a month.
Kapag hindi mo kinulit ang status ng bank loan mo, baka bigla mo na lang malaman na denied ka at bigla kang ililipat sa in-house financing. Ganyan ang nangyari sa isang buyer sa Carmona Estates. He’s narrated his experiences in the Pinoy Exchange Carmona Estates thread. When he was denied by UCPB, he was not given the Metrobank choice. He war transferred and asked to sign the docs for In-house financing. In my case, I was given both Metrobank and UCPB options and I submitted all the necessary documents for applying in both banks.
At kelangang nai-inspect mo na on your own ang unit mo before your official inspection. Baka magulat ka na lang sa dami ng maling ginawa ng contractor, na pinabayaan ng ProFRIENDS engineers. I myself had a 2-paged, 36-item punch list in my first official inspection. But before that, I had numerous items that the contractor repaired as I studied the blueprints already and know the designs and plans by heart.
I narrated my experiences in the Pinoy Exchange Carmona Estates thread, and even posted a list of things to watch out for in the construction, and even posted pictures.
A homebuyer needs to know construction 101. Otherwise, he would end up getting a unit of inferior quality.
Also, one can request for stop payment of the monthly amortization if the bank loan or unit turnover is delayed. My stop payment was for several months, and the saved money intended fro MA payments, I used in my house renovation.
Good luck,
Cheers,
Neo
Hi Neo,
I am also one of the buyers of Profriends Lancaster. At first we appreciate how our documents goes very smoothly. But during our first official unit inspection the customer service at mandaluyong told us beforehand that the said unit is already complete and that if we accept it then we can move in within the month (this june). To our surprise, as we inspect the unit there’s no toilet, no doors for each bedroom, electric outlets and switches are not installed etc. According to the staff who assist us during inspection, it is normal for the first inspection. Kumbaga pampabwisit lang na inspection yun. I told them whats the use of this inspection na obvious naman hindi pa tapos yung bahay. I mean we spend time and effort just to go to the place para tingnan lang yung mga kulang? Di ba trabaho na yan ng mga engineers nila na to check yung unit kung nagawa ba ng contructor according to the plan? Kasi mas alam ng engineers nila yun kung ano dapat ang idedeliver nila na unit. Anyway, hindi naman kami magagalit kung sinabihan lang kami in-advance na ganun talaga ang first inspection masyado mayabang yung customer service sa mandaluyong telling us and assuring us na complete na yung unit and ready to move in. Di ko lang nakuha yung name sayang.
Tanong ko lang bro, yung bank loan ko kasi na approve na and the bank told us na start yung amortization namin june 18, 2012. Ang problema malamang hindi pa kami makapagmovein during that time kasi base on the schedule of the 2nd inspection July18 pa, saan or kanino ba magrequest not to pay the amortization muna sa bank ba or sa profriends? bank financing kami via bdo payment via auto debit.
Salamat ng marami
Did you sign the inspection already? Goodluck. I have have neighbors who signed it even though the unit is not yet completed, telling them it will be faster. Profriends did not come back for them so they have to shoulder the rest. Personally, I had 8 inspections inspections before I decided to move in. Just to be sure.
No don’t sign it yet and do not sign it until you’re satisfied with your unit. Ang weird naman ng magsa-sign ka if hindi pa fully tapos
8 inspections? wtf! base on my case, our next inspection is 46days after. Which is more than a month fixing our unit. Will this means, we will count another 46 days for every concerns we listed in every inspection? One crazy encounter with this developer is that they let us inspect the unit eventhough they know that there are a lot of things to be done. I am an OFW and I fly back here in Philippines just to inspect my unit which I thought I could be able to transfer my family to live at Lancaster.
Yes 8 inspections. And my issues were simple.
1. Downspout is missing
2. Some cracks on the wall and floor
3. Stuck door knob
4. Flimsy door that needs some life into it.
5. Squeaky windows.
I was required to get back in 3 weeks for the second inspection. And every 2-3 weeks from the coming inspections when i didn’t get what i want. The reason why i had many inspections was that they only do one or worse, nothing at all from the list I gave them everytime i arrive for inspection. Sarcastically I even told the engineer that he is an engineer and he knows the problems better than I do so there might be more from the 5 points i specified but how come do they present me the house that i’m still seeing those 5 not being handled yet.
My house was already finished when I started buying it but i was only able to move in after 12 months because of the inspections. Initially i was planning to move-in in 2 months.
HI Neo,
Until now no update yet regarding my loan take out. I visited profriends office and they told me that they already transferred my account to another bank which is BDO? how can they apply it to BDO perhaps i haven’t signed any documents YEt!.
Hi Neo,
Just want to share my PFI experience so you can better understand yung situation ko and mabigyan na din ng advice. I reserved the unit 2008 pa advised by my colleague kasi kumuha din siya ng unit sa LANCASTER RESIDENCES MANOR B and pasok din naman sa budget, ALICE yung unit na nakuha and sabi ng agent ko pwede daw thru PAGIBIG financing. I have completed my equity for 12 months (which ended sept 2009) and this is based thru PAGIBIG computation pa. I have visited the place and nakita ko na constructed na ang bahay. Then, PFI asked me to issue 24 postdated checks which will go to them first then after that sa PAGIBIG na, they said this is my monthly amortization…. the computation is still based kay PAGIBIG pa din. I got an offer abroad and kailangan ko agad umalis and that time I’m waiting pa rin for the PAGIBIG takeout, kesyo marami daw hinihingi si PAGIBIG na requirements at kay PAGIBIG daw ang problem as per PFI. Ang SPA ko kasi is yung father ko, continuous pa din yung pagbabayad ko for that 24 months…4 months before matapos ang 24 postdated checks na binabayaran ko to PFI umuwi ako ng Pilipinas to personally follow up na rin so I went to their office sa Mandaluyong at nalaman ko na they issue stop payment pala without informing me or my SPA tapos sabi hindi na daw sila tumatanggap ng loan thru PAGIBIG, it should be individual filing na daw. Ang option na binigay sa akin is Bank Financing then pag hindi ma-approve automatic In-House na…. panibagong requirements nanaman ang pinirmahan ko and they cannot tell me pa how long yung CI, ang vacation ko is 1 month lang so natapos na bakasyon ko wala pa ring result from the bank and I have to follow up with them sa email…. after 2 months naka receive ako ng email from PFI na decline daw ang Bank Loan ko so nag In-House Financing ako and they give me the computation based sa In-House rate. Now I am paying for my MA under In-House Financing and nag follow up ako for the inspection kasi wala naman silang binigay na Notice for Inspection sa akin ever since and ang sabi ng staff sa PFI 90% constructed na yung house. Then, Dec 2012 my sister received a call from PSI saying na kailangan daw mag issue ng 36 pdc as one a requirement daw to secure inspection, yun lang ang sabi…. nakapag open ang SPA ko March 2013 na then nung pumunta sila sa main office to submit na ‘tong 36 pdc ang sabi ba naman is hindi na pwedeng maginspect kasi naglapse na daw yung 60 days??? 60 days from the date that they call us para magopen ng checking account….. basis na ba yun for inspection? wala man lang Notice of Completion or kung anuman ang tawag dun??? ang sabi ng CRO ng PFI is kailangan daw tapusin yung 36 payments before mag move-in without inspection at kami na daw ang gagastos pag may mga sira… ano ba naman yun? 2008-2013 wala akong ginawa kung hindi magbayad then another 3 years before matirhan? grabe po naiiyak na ako minsan po naiisip ko na baka binigay na nila yung unit ko… nag-iisa na nga po ako dito sacabroad at malayo sa pamilya tapos ganito pa…. please naman po sana matulungan nyo ako… pasensya na po kung medyo madrama na ako…. thanks po
Hi! I have heard so many negative feedbacks about profriends. But a cousin of mine told me that profriends-lancaster is ok. I’m considering buying a lot at citta italia-crown asia.Does anybody have an idea of the customer service? They are having a promo now for the month of March (P450, 000 off!) and I think it’s a bait. Any advise/suggestions?Thank you!
Hi Monette,
If you can afford a Citta Italia property, by all means, buy it. And lot is better. You can execute your own design and preferences in your house as well.
Good luck.
Cheers,
Neo
Good day to you all,
My wife and I are seriously considering on buying a Maple house and lot unit in Carmona Estates, and having read all your comments I am beginning to have doubts about our decision in acquiring this model type house from Profriends. However, if we do decide to push through, what are the key issues that we should look into or be aware of in terms of documentation processing, build time, house construction quality etc.? We plan to apply for a home loan from the banks as well, any recommendations?
Does anyone here know of anyone who has already bought a similar unit Maple house type of unit? Also are there accessible shuttle services nearby traveling to and from or at least near the Ortigas area?
Since this is our first time to buy a house, all of your inputs are truly appreciated.
Thank you all for your time and patience.
Hi Bon Albarillo,
You may want to interact with fellow Carmona Estates homebuyers/homeowners/residents via the forum Pinoy Exchange. I think most, if not all, of your concerns have been discussed there already. Here’s the link:
http://www.pinoyexchange.com/forums/showthread.php?t=513970&page=116
I am now living at CE for a month now. I’ve shared my experiences – both positive and negative – in that forum.
Good luck!
Cheers,
Neo
hi neo, i have my own website for pro friends http://www.affordablehomesph.com maybe you can have some suggestions or comments, it will be gladly appreciated.
=)
http://affordablehomesph.com/articles/testimonial-of-a-satisfied-client/
kindlu check my website.. thank you for the support.=)
hi Micah. how’s your unit so far?
Hi Jasper! We just visited our unit last weekend and so far in my estimate, around 60-70% na ang progress ng construction. ikaw ba? are you living in your unit na? ang dami ng nakatira sa Lancaster Village 1, nakakatuwa. Hopefully, the unit will be turned over to us before the year ends.
To PROFRIENDS:
We are begging for trees…need more trees for shades in CE.
Hi Neo,
Maari po ba mabigyan nyo ako ng name at contact number ng mapagkakatiwalaang agent sa Carmona Estate.
Hi bluepiper try to contact ailene 09194756720 maalaga yan sa buyer
Is there anyone here who got their unit on time?
wala bro…
it was so tiring grabe ang hirap mag open ng checking account which is all banks required you to have existing saving account before you can open a checking account and worst pa doon atleast 6 months pa for approval, e nung nag down ako sa unit ko wala man lang sila sinabi na isa pala dapat sa requirements ng mga kumukuha ng house ay dapat may savings account in any bank but then they are giving us 60 days to complete all requirements if i failed to pass it forfeited na dinanown ko thuhhhh… dapat naman kasi may tie up na bank na dito which is dapat dun lang ang processing ng lahat e hai disgusting…until now i can’t find a bank na pwede ko pag openan ng checking account for issuing a pdc na hindi ako malalate sa time line ko, kahit naman mag open ako ng savings account ngaun at mag deposit aq still 6 month pa din ang paghihintayin ko paano na kaya yun?????
Hi Laarni. get a letter of recommendation from Profriends and open a checking account in Planters Bank right beside the PFI office in Imus. That’s the easiest way
Hindi ko nabasa lahat ng post dito. Pero upon my observation, mukang sa profriends nagworork si MICAH? Two years na kmi tpos sa pagbbyad ng equity ng house nmin. Pero til now d pa rin natetakeout. Sabi ng profriends, hinihintay pa daw c bank. Nung tumawag ako sa bank, ang sabi nila, wla pa daw sinasubmit na account nmin c developer kya d pa nila mainspeksyon ang house. Ibig sabihin lng sinungalin ang developer na to kc pinapaikot lang nila kmi. Pagnkapagbayad k na kc sa knila wla na clang pakialam s u. S una lng cla magfollow up pero pagtagal tgal na wla na. Dapat hindi PROFRIENDS name nila. Wlang kwenta tong developer na to. Kung ibibigay lng nila pero nmin, sa iba na lng kmi bibili ng house hindi sa PROFRIENDS.
Hi Mike! kahit na-badtrip ako sa comment mo I’ll still reply civilly. Can I please ask you to be more responsible next time before throwing accusations to the owner of this blog? Do your research first or a background check on me before you conclude na taga Profriends nga ako. Hindi ba pwedeng wala pa kasi akong na-eexperience na MAJOR problem with PFI kaya medyo satisfied pa itong post ko? Well ipagdasal mo na marami akong maging problem with them para next time mag-ra-rant na rin ako. Okay ba yun? Thanks. Bye.
Hi Micah, sorry. kung nabadtrip kita. Observation ko lng nmn un. Cguro dla lng din ng pakainis ko sa developer na to. Anyway, d ko nmn ipagdrasal un. Ayoko nmn mangyari s u ang nangyayari samin ngyon with profriends. Customer service nila walang alam sa projects nila. Hindi updated ang system nila. Paghihintyain ka ng matagal kc itatanong pa daw sa department na nkakaalam. Tpos wla din nmn maisagot. Anong klaseng service meron cla? Ang hirap kaya makakonek sa kanila.
Hello again Mike! Apology accepted. Medyo na-off lang siguro ako sa comment mo kasi naka-all caps pa ang pangalan ko. To think na personal blog ko ito and it’s not a public forum about Profriends. I’m just relating my personal experience in dealing with Profriends which was quite ok. Ang hirap naman na magrereklamo ako kahit wala pang dapat ika-reklamo di ba? Pero if dumating yung time na magkaproblema na kami ng major sa kanila, eh di sasabihin ko din yung totoo. ganun lang naman yun. Well sana maayos niyo yung problem niyo with Profriends at saka dun sa iba pa na may cases/issues with them. Lahat naman tayo yun ang gusto. Best of luck sa ating lahat!
HI Mike,
May we kindly know your unit ID as well as how we can help you?
Thank you very much.
i also purchase margaret at sommerset 4 turnover will be 16-18months i have paid 13month already but in-house financing wich is very high. Can i convert it later to pag ibig after full payment of DP?
Hi Malou! Alam ko may problem ang Profriends with PAG-IBIG eh. We opted for bank financing kasi kaya di ako masyado aware about the issue with PAG-IBIG. Anyway, dapat pwede. Either bank or PAG-IBIG. Kaya lang baka matagalan lang. Please ask around lalo na kay Neo or join the forum sa Pinoy Exchange
wala namang perfect na developer….
Hi Nikka! Oo wala naman talaga. Kahit yung sister ko at saka ibang relatives ko na kumuha sa ibang developers, may mga reklamo din sila. Namagnify lang ng husto yung sa Profriends kasi masyado madami yung projects nila at malakihan so madami talagang units na di mai-deliver on time. Kaya din madaming unsatisfied customers
Micah, if they have many projects, they should hire more manpower….especially smart and NOT INDOLENT engineers and move-in team that I am dealing with right now. I am in Kensington and services are slower than a snail in a shoe box. Following-up has been routine for me even being a busy doctor with only 3-4 hours of sleep per day….I request and raise specific concerns to people assigned, and lo and behold, after 3 weeks or initially being an angel now a devil, the same problems exist. Like the temporary water supply which they promised to be an everyday delivery: ONE FREAKING DELIVERY in 3 weeks! and the quality of water: RAW SEWAGE!….A poorly-constructed wall behind the kitchen where water would seep through-and-through after a rain (NOT VISIBLE AFTER 4 “sunny-day” inspections)….a meter post which was standing right in front of my window (thanks to the plain stupidity by the contractor/the one who positioned the post)….my neighbors should start thanking me that all the defects I found are also being replaced for their own units…..
Oo nga eh. They really need to improve on their customer service at the rate things are going. Ang dami ng unsatisfied customers and it is bad for their business
Hi Micah it’s me again…
Even though my problem is already resolved with PFI I still find time to check on your site just to keep myself updated…
Kind regards
Clickerwayne
Hi Clickerwayne! I’m glad that your issues with PFI has been settled. Maybe you can help or give advise to others who are going through the same thing
Hi clickerwayne,
Good day!!
Nabasa ko Ung mga comments mo na na full refund mo Ung payment mo sa pro friends. Just last June Lang ako napag isip to buy a house and lot and pro friends The first developer na na isip ko. Am on in house financing and full na down Payment ko. Before nakabank financing ako and since mejo super dining requirements ang hinihingi Nila from me. Am only 19 years old so am not qualified for bank financing. And now I want to back out Kasi ang gulo ng agent ko. And she always come soooooo late everytime mag meet kami sa office ng pro friends. And natatakot din ako Kasi I heard bahaiin dun sa area. Please help me. Thank u in advance. This is my email pinkygladz@yahoo.com.
Hi Micah ,
) this blog is so helpful! Thank u do much
You’re welcome Gladys! Wow so young and already acquiring a property. I’m impressed. I hope matulungan ka ni clickerwayne
Hi Micah,
I’ve spent hours reading your blog including the comments. Any news about your colleen house? I have already made reservations for LANCASTER ESTATES ALEXANDRA MODEL, it is a corner lot with 227sqm lot area for a total price of Php. 4,269,870.00. My plan is to pay the 30% down payment in full and the remaining 70% to be paid by 30 months deffered payment in post dated checks at 0% interest. Now I’m having 2nd thoughs if I will go through it or NO go nlang dahil sa mga nababasa ko.
Thank you,
Roy
Hi Roy! Ok naman yung unit namin. Hindi pa naturn-over pero ok naman yung progress ng construction with regard to the timeline. But as you can see madami silang unsatisfied customers so if you can afford a better (but more expensive developer) dun ka nalang. Less hassle I think.
hi to all sino ba dito sainyo kumuha sa Sommerset4 im abroad kasi anu na kaya updates dun..puro negative mostly un mga comments nyo worried na tuloy aku ang mahal pa man din ng margaret tapos ito pa feedback ng mga buyers.
There’s a new self-imposed policy by the developer to disallow tricycles from passing by from the Lancaster rotonda all the way down to the GenTrias area of Lancaster properties (which includes Somerset 4). So that means there is no public transportation allowed. You need to have your own car if you want to go in and out of your home. The new St. Edward School is also affected by this policy so even residents of Lancaster residences who happen to have private tricycles could not even send their children to school. Either you use their expensive school bus or you have to make your child walk 920 meters from the rotonda just to go to school.
Tsk tsk. I gather they’re trying to make the subdivision more exclusive and high-end. Or do they have other more valid reason(s) for imposing such policy?
Making it highly exclusive is one thing. Monopoly is the other. School buses for the school nearby is developer-owned. Good thing for us, Micah, tricycle is still allowed all the way from Kalayaan down to the rotonda.
Well that’s something that the homeowners should really fight for. Tricycles are the most practical means of transportation within the area. Dapat bawal lang ang trike if it’s driven on the main highway. Well this one, we should do something about this. Did you have a meeting about this already?
Yes we did and even talked with the barangay officials. Unfortunately the HOA we established is only limited to Lancaster Residences. The road is already outside Lancaster Residences. While the barangay officials of Alapan 2A said that the road from the rotonda until Kensington at Gen. Trias is privately owned by ProFriends so it is out of their jurisdiction as well. And BTW, Lancaster Estates HOA still doesn’t want to recognize LRUOA, they even removed the humps the association added. So this could be a long struggle again.
Oh my God! Well monopoly nga iyang gusto nilang mangyari. I’m really proud na may mga kagaya niyo na concerned citizens who really take a stand about these matters. I’ll PM you on Facebook privately about these. Madami din akong tanong eh. Lalo na ngayon na malapit na kaming lumipat sa Lancaster Village. Salamat Ervin!
May mga exclusive villages at subdivisions naman na may public transpo sa loob ng village ha. Pero mas okay din sana kung pedicab. less noise at air pollution. Sana nga ay maging paborable sa lahat kung ano man ang maging usapin dito. Wendy from LV2
Hi Wendy! Oo nga eh. May deeper implications siguro ang policy na yan. Good idea din ang pedicab. Para mabawasan ang pollution sa area. Kami ng husband ko we limit our use of our car to reduce our carbon footprint so ok kami sa pedicab. Sana maayos naman ang issue na ito. Nasa LV1 ang unit namin but I guess we can all see each other personally balang araw
With the width of the street they imposed on Lancaster properties, i doubt if a pedicab would be feasible. Running at an average 5km/h with passenger and you are on your car exactly behind it, i doubt if you wouldn’t be pissed off. The school is outside our subdivision however the main street outside (Advincula Ave) is claimed as private property by the developer. Transportation outside is not 24 hours except for tricycles. For those who live along the Gen.Trias side of Lancaster Estates, there is no way but to buy your own car if you work night shift.
Well that’s one problem with pedicabs. But that’s the payoff for trying to achieve eco-friendliness. I’m not familiar how “wide” the streets are. I’m familiar with the roads near LV1 only and malawak naman siya. We’ll check the road you are referring to the next time we visit.
Hi po ang alam ko my available shuttle service within the subdivision un nga lang may oras ang biyahe
hi Mica. Please I need some advise on what I need to do. I bought a house from PF which I am currently paying my in-house amortization for over 3 years now. I have decided that I would like to sell it due to my marriage breakdown with my british husband after a 16 years of maarriage. what do I need to do in order for me to sell it and how would I price it? Haven’t got a clue. please help me. thank you X
Hi beamishspot! First off, I’m sorry that your marriage of 16 years didn’t work out. It must have been really tough dealing with separation. Re selling your unit, maybe you can find an interested buyer, sell it to him/her at a fraction of what you’ve already paid to PFI and that person will then continue paying the amortization to PFI after paying you a lumpsum amount. I’m not too familiar with the technicalities of re-selling a unit though. Maybe you can join the Lancaster forum in Pinoy exchange and seek help from the other members there. They’re all very helpful. Best of luck to you!
Beamish, have a Profriends agent sell it for you, negotiate your terms and give the broker a hefty amount of commission…that’s the easiest.
thank you Micah for your response, much appreciated. At the moment I am very depressed with my situation as my husband is now living with another woman and I am left with my two children and it is very painful and I know only time would heal how I feel.
Anyway regarding my house re: reselling it, do you know any website where I can advertise it at all? sorry for being a nuisance. Thank you so much for the info.
Hi beamishspot! Oh I’m even more sorry to hear that your husband has left you with your two children. What was he thinking? It’s very difficult for children to see their parents’ marriage breakdown. My heart goes out to your kids. Everything happens for a reason. Just hold on to that promise. Anyway, re your question you may advertise your property in any or all of these sites:
http://www.ayosdito.ph
http://www.philhousing.com
http://www.investph.com
I also suggest you get a reliable agent in case you still can’t figure out how to go around with selling your unit. Just make sure that you write everything in paper as to how much commission the agent gets if he/she is able to re-sell your unit. I’ll pray for you
hi!!Micah, just want to thank you for your time reading all of these. And also for the info that you have given me, thanks again. I hope I would be able to sell this house ASAP, as I have lost my enthusiasm of keeping it. I think I do need a time off work, so hard to cope at the moment. THANK U again.
You are most welcome beamishspot! It’s the least thing that I could do. I do hope you are able to re-sell your unit soon.
hi ms micah and beamshot,
i am a sales manger from proveneo, marketing arm of pro friends. i would be gladly to assist you in selling your unit. can you email me the details of your unit? please email it at nikkaramos.proveneo@yahoo.com
thanks
Hi Micah or anybody here knows more about buyer’s rights,
I only have one question;
What will we do as a buyer if the unit turnover is delayed for a month or more?
My bank’s monthly amortization already started and yet the unit is still under construction.
Please advise.
Thanks
Oh no. That’s not suppose to happen. Ang gastos naman to pay for your unit that you cannot live in. Anybody here who can explain or help with this issue?
Yes it’s sad but true and what can we do? If you fails to pay the amort, the bank charges penalty. How about if the seller cannot deliver the unit in time, can we as a buyer charge them for penalty?
Hi Micah,
have you a chance to visit Carmona Estates. I’m an OFW and i wnat to hear more about the developments around the area like for instance the chapel and linear parks.
God bless you more and more!
Thanky you,
Anthony
Hello! I’m sorry I’ve never been to Carmona Estates because our unit is in Lancaster. I believe Neo who is a very active member of the Lancaster forum in Pinoy Exchange owns a unit there. You may want to join the PEX forum so that you could discuss your concerns with other members of the group who have units in Carmona Estates
Hi Micah, Happy sunday! Thank you for the advise, i just joined the PEX forum. God bless you more and more!
Happy reading in PEX!
Hi Micah, All,
We have reserved a unit in Lancaster and will have this July 2012. We plan to have the DP in cash and have the remaining balance paid through bank financing. The unit is located in LV2 and is already RFO.
1. The promo they currently have is 12.5% DP. Is it guaranteed that the remaining balance can be fully applied through bank financing?
2. Can you please help provide details on what details we need to lookout for during inspection? Should we have someone expert come along with us? If yes, should it be a civil engineer or a carpenter will be okay already?
3. Are there any step by step process that I should know during move in? How long is the application process for utilities?
4. How about the transportation? I am currently working on night shift and we currently have no car. Will it be safe and is it available 24 hours?
Can you also please update us on the status of your unit in lancaster? Is the construction still ongoing or have you already moved in?
Thank you so much.
Hi All,
Thanks for this forum. May tanong din ako and wanted to share something. Kumuha din kami ng house sa profriends and nung kinuha namin they told us they have tied up with bank and walang magiging issue sa loan. Then after paying the DP for 18 months sinabi na di daw approved ang bank loan then automatic in-house. At dahil in-house na nga, I need to complete the 30% DP on the same month instead of 20% na for 24 months. Frustrated ako dahil we are at overseas and they know it tapos pag nagtatanong kami sa customer service nila walang sagot at impossible na hindi nila natatangap ang email kasi reply back lang naman ginagawa namin.
We almost paid big amount sa DP at yung bagong computation nila for MA at yung pinababayaran na one time para mareach yung 30% is hindi namin kaya.
Anong way ginawa nyo para full refund nyo yung pera? I find this one like an instant pangloloko sa tao where in nung kinuha mo yung bahay sasabhin sayo kami na bahala sa bank loan then after a while mapupunta din sa in-house financing na parang tuktok ang interest rate.
I think it depends to the developer if they allow a full refund. If you go with the legal way, you can only get 50% refund provided that you have paid at least 24 months (2year). Check Maceda Law @ google.
Para sa lahat na pwedeng makatulong,
Guys I need your help. This is my case kasi kumuha ako ng unit ko sa Carmona Estates Oakwood sa Phase 8 Originally gusto ko sana ipasok sya sa bank financing but during that time paalis na din ako for abroad so sinabihan nila ako na mag in house financing to avoid hassle sa documents. And nag apply din ako sa bank that time then bigla na lang nila ako sinabihan na hindi daw na approve so wala talaga akong choice but to continue sa In house.
Natapos ko na yung equity ko sa bahay ko last December 2011. Nag start ako ng monthly amortization ko worth 36k from january 2012 up the present. Ngayun dahil nabibigatan ako sa 36K monthly I decided na mag apply ng bank loan sa BDO. Nagbayad ako ng 4k para sa appraisal ng property ko. Nagbayad din ako ng almost 44k para sa mga sumusunod
-handling fee
-notarial fee
-doc stamp on tax
- reg fee
-fire insurance
-MRI premium
yan lahat lahat yung babayaran para sa bank fees
After complying ng lahat ng docs ng BDO sinabihan nila ako na hintayin ang tawag nila para sa post approval requirements ng compliance of the developer.
Sinabihan din nila ako na ako ang mag follow up ng mga sumusunod sa PROFRIENDS MAIN BRANCH
-notarized deed of undertaking to submit transferred original owners duplicate copy of title already transferred under the name of the borrower free from any lien and encumberance tax declaration and latest RETR and clearance on land and/or improvement
-duplicate copy of notarized contract to sell
-clear copy of title under developers name subject to favorable title verification
-letter of guarantee with developers comformity
Tanong ko lang guys kung:
1. May babayaran pa ba ako sa mga nasabing documents na ifofollow up ko sa profriends?
2. Gaano katagal bago marelease ang mga documents na ito?
Sobrang maaappreciate ko ang tulong nyo para maliwanagan ako sa case ko. MARAMING SALAMAT po sa inyong lahat
to whom u pay the 44k i want to move mine also in Bank financing im currently alos with In-house which is so high rate.thanks
sa case natin.. you will apply as individual para sa bank financing .. ikaw ang maglalakad ng papers mo..
44K covers the following -handling fee
-notarial fee
-doc stamp on tax
- reg fee
-fire insurance
-MRI premium
sa BDO po yan..i dont know sa ibang bank
hi mica ask ko lang musta loan mo? thanks…
Hi Hazel! The bank is still in the process of doing their credit investigation on us. We applied our mortgage loan under UCPB. They just did their CI last Friday and we’re hopeful that the result is positive. We have no bad credit history or anything so I hope it turns out well
Hi Micah. This blog is very informative. Maybe you or others could give us advice. We paid the reservation fee for the Diana model about 2 weeks ago, but now im thinking i cant wait for 15-18 months for the turnover (if that would even be followed). My son and i are migrating to the States kasi in about two years so baka hindi ko na maexperience yung house. So we asked our agent about the Colleen rfo unit and she said we would have to pay the dp for 6 months then move in between the 7th to the 9th month. Now i’m not sure if that timeline can be set in stone given that its rfo? And is it even wise to get an rfo unit with them, given all the negative feedback about the construction?
Hi kenken. I can’t speak for the RFO units eh because the unit we availed is pre-selling para mas mura. But I think there’s somebody here in the thread who claims of availing the RFO and paying the lumpsum pero delayed daw yung turn-over. But I can’t tell how true is that. Ayoko kasing mag-take ng sides. What I’m relaying here is just my experience and I can’t speak on behalf of every buyer. Please join the forum in Pinoy Exchange, you may find more helpful information there
Thanks Micah, I’ll do that.
Oh, btw, I don’t think I saw it anywhere in this thread or in PEX, but anyone know about or has feedback about Garden Grove Village in Dasmarinas? They’re Profriends too, and the houses are super cute.
Oops, sorry, I just saw feedback about Garden Grove in PEX.
hi micah i also have a unit in lancaster sa dianne nga lang, katatapos lang ng equity ko this may im just waiting for my mnthly amortization sana naman hindi mangyari sa kin yung nangyari sa kanila, if mangyari man yun irerefund ko na lang yung equity ko kahit hindi ko makuha na full
In my case, I already paid the MA for almost 3 months and yet the unit still under construction. Everything is possible with profriends! Anyway, I just want to say “Hi” to all congressmen and Senators can you make a Bill that would protect the “Buyers” against this kind of Developers….
HI! approved na po loan ko ng BDO. Im worried lang po kz na baka d pa kmi nakakalipat ie mag start na kmi ng MA would it be possible? or depende na sa profriends yun? iniiwan ko lang mag ksabay ang renta ng bahay ko at MA! thanks!
Hi to thread owner Micah…as to Ronnie u shud have calculated the end period of ur DP before applying to bank. Theres a big possibility n magsabay “cla” as wat happens to some applicant. Try to talk to ur bank if u can still “hold” ur application and explain the situation. If not, well.. best of luck! BTW i`m an accredited agent for bank financing. U can email me at tesmc@yahoo.com for further inquiry, I`ll be happy to answer inquiry to the best of my knowledge.
Hi Micah, ask ko lang kung na-turn over na po ba sa inyo ung unit nyo? plan ko kc kumuha ng SOPHIE house nla kaso nagaalangan parin ako until now..
not yet. target month is September
will post a detailed blog once the unit has been turned over to us
Hello po, may question lang ako, pwede ba bisitahin yung construction ng bahay para ma-check na habang maaga kung may mga pangit silang na dapat baguhin agad?
Yes, pwede dapat. Kami we were visiting our unit at least twice a month when it was still being constructed. Ngayon kasi we’re just waiting for the bank approval. But I have been recently informed na hindi na pumapayag si Profriends na mabisita ng owner ang unit nila unless may certificate for inspection na sila. or baka pwede mong daanin sa lambing si manong guard. Or anyone has a suggestion how to go about this?
Thanks Micah for the advice, ganon ang gagawin namin, madalhan na lang ng samala si manong guard para papasukin kami, hehehe.
Hi Micah,
wow napakalaking tulong ng blog na to. I have made reservations for Lancaster Estates Alexandra Model, Manchester 4 & bibisita ako next week sa mismong site at para na rin magkapirmahan if magiging maayos ang lahat.
May tanong ako, ang sinasabi naman ng mga kakilala ko na taga cavite ay bahain daw sa Allapan Imus Cavite which is dyan un location ng Lancaster estates di ba? sa lahat kasi ng nabasa ko d2 wala man lang nabanggit sa about flood issue. since palagi ka dun, gaano ka totoo un mga sinasabi nilang bahain daw sa area ng lancaster? aside from those negative comments i decided na i pursue parin since nakapagbayad nako ng reservation fee. i would appreciate any comments from you about sa naririnig ko na baha dyan sa lugar na yan. kahapon nagtext pala un kakilala ko na “not passable” daw un allapan imus cavite kasi baha. medyo nag ddoubt ako ngaun dahil bahain daw un lugar.
Thanks in advance.
Hi rus! Taga Alapan 1-C ang parents ko and hindi naman madaling bahain ang lugar nila. In fact never pa silang binaha doon. Aling part ba ng Alapan ang sinasabi ng kakilala mo? Ang alam kong bahain na part is yung sa Carsadang Bago. And yung tita ko na nakatira na sa Lancaster ang sabi niya hindi naman daw ganun kabilis bumaha. Pag sobrang lakas at tuloy tuloy ang ulan nagkakaroon ng puddles of water pero hindi naman malalim na tipong lulusong ka. I-check mo din yung area lalo na ngayon na maulan. Try to ask around dun sa mga residents na nakatira na doon.
Here’s a bit of a study made by National Institute of Geophysical Sciences of UP so you’ll know kung nababaha ba ang Manchester 4 http://www.nababaha.com/flood/cavite/cavite.html
So far what i’m seeing is that the area where Profriends properties in Gen. Trias are prone to Moderate to High Flood Hazard. I have a property at Lancaster Residences and this study is a fact as I have attested on my location, with the rains we had this weekend.
Gen Trias na part is yung sa kabilang side? Binaha ba kayo sa Lancaster Residences? Bakit yung Lancaster Villages hindi “daw” baha.
@micah
– thanks sa advice.. yeah magtatanong tanong ako sa mga malapit dun sa manchester 4. ang pagkakaalam ko kc wala pa naitatayo dun, di ko lang sure. im not that familiar sa area pa kc, hindi ba tau magkalapit? i mean un sa unit nyo sa manchester 4? first time ko palang bibisita dun this coming saturday at wala ako kopya nung map na pinakita sakin nung agent na bumisita d2 sa sg.
@ervin
– salamat sa info sir. san po kau banda dun sa lancaster?
Uhm malayo yata yung unit namin sa manchester 4. kasi yan na yung mga bagong projects eh. sa lancaster village I ako. kami yung unang unang subdivision if you’re coming from cavitex or centennial road kaya part pa kami ng Kawit Cavite. ang manchester yata is sa side na ng Gen. Trias like what Ervin said. Si Ervin active homeowner siya ng lancaster residences. mas marami yata siyang matutulong/ maaadvise sayo
lancaster residences. imus side pa yun malapit sa rotonda. so far. Lancaster Village 1 yung kay Micah, di binabaha. Lancaster Village 2 west binabaha malapit sa canal na ginawa ng developer. The worse i have seen is almost a knee deep. Sa Gen. Trias side where Manchester, Kensington, Somerset is located, di ko pa naman napuntahan at makita in person na binaha although ung link na binigay ko, mejo magbibigay sayo ng idea kasi i find it a bit accurate in terms of how the flooding happened sa bukana ng Residences, LV2-West.
Regarding sa map, you can use Openstreetmap.org. I updated that to the most recent update along Lancaster estates area. Kasama na ung Manchester 4
Ervin, I drove yesterday (with the Gener typhoon)to the Lancaster part where Manchester, Kensington, Somerset, etc are located…No flood from Kalayaan area to Open canal. I have been driving to and from Cavite and Manila for the past 2 months now…Even if in Aguinaldo it is knee deep (in the Bacoor and Imus part), there was no flood in the Lancaster area.
That’s good to know
Oo nga, lagi din pumupunta ang asawa ko sa lancaster, so far walang baha syang nakikita.
salamat sa info micah & ervin.. malaking tulong..
bale pagpunta ko this coming saturday bale magtatanong tanong muna ako sa mga nakatira malapit dun.. cguro nmn sila makakasagot sa doubt ko kung binabaha tlga dun..
thanks guys.. update ko kau kung ano result ng pagbisita ko.
micah di ka na nadalaw sa pex ah. kamuta unit mo?
Oo nga eh. The last time na nakapagbasa ako sa PEX was last May pa yata. Okay naman na yung unit namin. nag-post na ako ng updated post with pictures. Naghihintay na lang kami ng approval ni UCPB
good to hear na okay unit mo. hopefully you were able to check the leaks ngayong maulan. palipat ka na din pala. welcome in advance!!
Thanks Jasper! Keeping our fingers crossed
hi micah…
I would like to take your advise/opinion on my case. Here\’s the scenario…
I got a unit sa lancaster, been paying for almost 3 yrs now via pag-big financing. We had a visit and inspection na rin of the house, so ready na If I want to move in sa unit, pero since we\’re not yet ready pa to stay there, di pa namin pinakabitan ng ilaw and tubig..Just last week, I got a letter from the home association, telling me na it\’s been a year na daw ako na di nagbabayad ng dues, umabot na ng 4,500… Nagulat ako, kc i didn\’t know I\’ll pay na agad, wla pa nmng nakatira, or wla pa ding water and kuryente… Hindi rin ako kinontak ng profriends about it, na ganun na pala, more than a year di ko pa nabayaran, at naipon lang sya…
I know na we have to pay monthly dues, pero, that being said, I think they should start asking for it, kng may makikinabang na sa services….. I don\’t know lang, sa iba daw kc sinisingil pag natirhan na.. I\’m not really sure, but I would appreciate any comment.. I\’m planning to send an appeal din sa profiends…
Thanks a lot.
Hi Rhian! I’m not sure if I’m entirely correct but I believe if na-turn over na ang unit regardless if may nakatira sa unit mo or wala, you are responsible to pay the monthly dues already.
To the others who know more about this policy, please correct me if I’m wrong. Thanks!
the policy is correct. actually sa orientation pag kareserve (or after) sinasabi yan, and nasa counseling form din if I remember correct. clearly written din sa contract to sell
Thank you for the clarification Jasper
Hi Micah! I was googling about pro friends and got your blogsite. I just got back from viewing their model units at Ilustrata Residences in Santolan, QC near Camp Crame. My sister is interested in getting a condo unit and so far, their Ilustrata Residences is financially viable. However, I noticed they have no signages whatsoever. In fact, I passed by their site and had to call the agent to ask where exactly they are. According to a manager connected to pro friends, they would like to keep a low profile. I checked the HLURB website if they have a License to Sell for their Ilustrata Residences, but there were no hits. ( I checked by location and by developer.) I texted my agent and asked him to verify this. He replied he will get back to me on that because he works for mivivienda, the marketing arm of pro friends for their Ilustrata Residences. Hopefully they have one.
Now regarding the posts I read here on your blog regarding their housing projects in cavite, the poor workmanship, low cost materials, etc. I hope it doesn’t happen here. This is the first time pro friends is venturing into the mid rise condo market. I am still convincing myself on behalf of my sister that this is going to be a sound investment. I’m keeping my fingers crossed.
Thanks for putting up this blog and keep it up!
Hi, my fiance and I bought a Diana House Model (Kensington Phase 4). I was wondering if may feedback ba yung naka movein na? 15months na kami ng babayad sa equity but until now, we have no update if approved na sa bank, or if 100% completed na ba. Thanks!
Hi Micah!
Just wondering if you and your hubby already moved-in to Lancaster (I guess, yes). I also bought mine (pre-selling), Kensington Phase 2 (Diana model). Just asking if that area got flooded last week’s ‘habagat’. I’m not able to visit the house as they mentioned to me that I need to secure a so-called permit or accompanied me by my agent (which she’s not connected anymore). Still waiting for bank’s approval (UCPB). :-S
Hope to hear from you!
Thanks!
-Michael
Hi Michael! So sorry for the late reply. Not sure if your area got flooded. There was a comment posted by Ervin about this issue, please try to look for it na lang
My husband and I still hasn’t moved in because we just recently signed the Letter of Guarantee with UCPB and we’re still scheduled for our unit inspection. Will update everybody once we’ve moved in
Hi Micah,
nakakaloka binasa ko talga ng buo ang blog na ito, its a nice way to know some feedback on the developer. i guess sa mga bago naka discover ng blog mo i would suggest to read all the comments kasi kung una lang babasahin its not good, its like watching a movie na patapos na, kudos to you girl inspite of ur busy sched you still somehow manage to read and comment to some of your readers (hoping you will reply to mine hahaha!) anyways my sister and i bought a unit diana phase 13 na, equity will start around sept.5. i have some questions.
normally how long it will take for the bank financing to be approve? kasi base dun sa update mo dapat meron n update by december 2011 but until now ata wala pang update from UCPB, do we need to exhaust all the 15 months before we can get an update sa bank or from PFI?
kasi before we file a reservation for the unit we research for certain banks that offers low interest rate and rebates one of those is PSbank. by the time of reservation we were advise by the agent to go with their bank financing currently BDO ung tied up bank nila since sila mag aayos ng paper and i guess some banks kasi d tumatanggap ng pre selling they need to have an actual house na nakatayo before maapprove ung loan. in this case is it advisable to pursue with PSbank pa din para we can have options?
* this question goes nman sa mga dati na nakatira dyan, water provider sino po ba? ive heard na tank ng tubig ang labanan totoo ba to?
i hope to hear from you guys will make sure to check this blog as often as possible. Ms Micah hope to update us pa din regarding your bank loan and if ever nakamove in n kayo, i think all of your readers clamor for your update! thanks again in advance.
Hi pj,
Whew! To answer some of your questions:
normally how long it will take for the bank financing to be approve? kasi base dun sa update mo dapat meron n update by december 2011 but until now ata wala pang update from UCPB, do we need to exhaust all the 15 months before we can get an update sa bank or from PFI?
–the bank requires na nakatayo na at least 60% of the house before they start processing your application. since we bought a pre-selling unit, December 2011 is not the date of our bank approval. Nalito din kasi ako dito kaya siguro I mentioned somewhere here na Dec 2011 ang expected date. Ganito kasi yun, we started paying our equity Feb 2011. On the 12th month dun pa lang mag-start ang construction ng unit namin. It normally takes 3-5 months for the unit to be constructed plus add ka ng 1 more month for processing the bank loan application. At least this is what was explained to us beforehand and medyo nasunod naman siya.
kasi before we file a reservation for the unit we research for certain banks that offers low interest rate and rebates one of those is PSbank. by the time of reservation we were advise by the agent to go with their bank financing currently BDO ung tied up bank nila since sila mag aayos ng paper and i guess some banks kasi d tumatanggap ng pre selling they need to have an actual house na nakatayo before maapprove ung loan. in this case is it advisable to pursue with PSbank pa din para we can have options?
–ask your agent if PSBank ang required bank mo if PFI will process your loan application on your behalf or baka individual application kasi hindi nila ka-tie up si PS Bank.
* this question goes nman sa mga dati na nakatira dyan, water provider sino po ba? ive heard na tank ng tubig ang labanan totoo ba to?
–Southlink ang water provider sa Lancaster (current residents, correct me if I’m wrong) and it’s deep well. Most Cavite areas naman talaga deep well ang water source so that’s expected. Papakabit ka ng motor and you will be billed accordingly.
i hope to hear from you guys will make sure to check this blog as often as possible. Ms Micah hope to update us pa din regarding your bank loan and if ever nakamove in n kayo, i think all of your readers clamor for your update! thanks again in advance.
–Approved na yung bank loan namin. we were informed about it around last week ng July but Aug 24 lang kami nagkaroon ng time ng husband ko to sign the Letter of Guarantee. The update I will post is kapag naka pag move-in na kami and after inspection ng delivered unit. I promise to be as honest as possible with my feedback but of course it will be about MY experience alone
ahh now i understand..BDO ang bank namin and they require 90% ng construction bago sila mag sign ng letter of guarantee. Yung advise samin ng employee from profriends before 60-90 days after ng 12th mo. of DP nila maitturn over ang unit.so mic do you think iba iba talaga ang length of construction per unit nila?kasi sabi samin kung june 5 and last DP so count kang 60 – 90 days that would fall Sept 5 2012 para samin tapos na daw.tapos all of a sudden feb 2013 na daw ang turn over.haayy…
Hello jenny! Pangako talaga ng PFI yan yung makaka-move in ka na on the 15th month. In reality maswerte ka if fully tapos na ang unit on the 15th month. Sa amin kasi mga 80% pa lang nung ika-15th month. Feeling ko mabilis pa yun ng lagay na yun. Then maghihintay ka pa ng processing ng bank loan application mo na depende din sa bangkong inaapplyan mo. ang sabi sa amin yung processing ng bank loan can take up to 2 months pero yung sa amin naman 1 month lang or less nalaman na namin. natagalan lang because sobrang busy kami ng husband ko pareho hindi kami makapunta sa UCPB or sa PFI to sign the LOG kaya nung Aug 23 lang kami nakapirma. Right now, we’re waiting for the schedule ng inspection ng unit namin (na pwede ring tumagal depende kung gaano kaayos yung unit na idedeliver sa amin. di na kasi namin nabisita lately dahil bawal na daw) and makuha yung blue print ng house. Maswerte lang kami at nakatira kami sa in-laws ko ngayon na super lapit sa work namin kaya hindi kami masyado pressured to move in agad agad pero sa mga umuupa mabigat talaga siya na magbayad ng 2 bahay
Hi Micah,
Glad to know your bank application was approved.
We signed our Letter of Guarantee (LOG) with Metrobank last Aug 10. I went to PFI Mandaluyong last Aug 18 to get our certificate of inspection and the blue print of our house and to also inquire on PFI’s requirement after a buyer’s bank loan is approved. We were provided with a LOG Counseling Confirmation Form. I’m wondering if you have this form already?
I remember somebody posted here about him paying PFI around P160K after his bank loan was approved. I never gave it much of a thought UNTIL NOW.
The LOG Counseling Confirmation form informs the buyer in writing to pay the following:
1. DIFFERENCE BETWEEN OUTSTANDING LOAN BALANCE AND THE LOG AMOUNT (IF ANY), INCLUDING ARREARS – Good for the buyer if the Bank LOG amount is higher than the outstanding loan balance.
2. COST TO TRANSFER TCT IN THE BUYER’S NAME
3. OTHER INCIDENTAL COSTS LIKE ANNOTATION FEES BASED ON BUYER’S OUTSTANDING BALANCE, TAX DECLARATION UNDER BUYER’S NAME, UPDATED REAL PROPERTY TAXES
4. 14% INTEREST FOR 5 MONTHS COMPUTED ON THE OUTSTANDING BALANCE, IN LIEU OF THE M/A AT 18% OR 21%. THIS IS A ONE-TIME PAYMENT, OR THE BUYER CAN OPT TO ISSUE POST DATED CHECKS OVER A 3-MONTH PERIOD – This part I don’t understand. I will pay interest to the bank for my outstanding loan and at the same time pay PFI 14% interest of the outstanding loan? I will have to clarify this with PFI when I visit their office so I can understand this clearly. Calling them is not an option. I’m a patient person but not THAT patient. Hehe.
NOTE: PFI COMMITS TO PROCESS TITLE TRANSFER, TAX DECLARATION ISSUANCE IN THE BUYER’S NAME AND EFFECT LOAN TAKE OUT WITHIN 5 MONTHS – Do you know of a buyer whose loan take out was processed in less than 5 months? MBTC told me 5 months is too long.
5. PROCESSING OF TITLE TRANSFER SHALL COMMENCE ONLY UPON BUYER’S PAYMENT OF THE AFOREMENTIONED – I’m not sure how it was for the other buyers who opt for bank financing, pero sana na inform na din ng PFI ang mga katulad namin na naka in-house financing na nagsabi naman sa PFI na mag su-switch sa bank financing later on, na may mga ganitong one-time payment pala bago ma process ang loan take-out. Para naman mapaghandaan din ng maayos ang malaking amount na kailangan bayaran. Hindi ko rin makita sa Contract To Sell ang any reference to item #4 above.
Micah, censya na ang haba ng post ko. Your blog really reaches a lot of readers. I just hope my post helps. I think this will also answer some questions posted here (by Profriend Nga Ba) last July 12.
Looking forward to more updates.
Thanks,
Wendy
Hi Wendy! Thank you sa pag-share mo ng information. Wala pa kaming nakuhang LOG Counseling Confirmation Form. Hindi ko alam kung dahil late na kami dumating sa office ng UCPB at pasarado na sila nung natapos namin ang pagpirma ng sandamakmak na documents kaya hindi siya naibigay sa amin. I’ll clarify this with PFI. Basta sabi ni UCPB, PFI will be the one to call us to instruct us & notify us on what to do next. Ang ininform lang din sa amin na babayaran ng one-time payment is yung 36++K na bank charges. Other than that wala naman akong nakitang loan difference amount na need namin bayaran. And then sabi nila once ma take-out na yung house kami na yung magbabayad ng annual MRI and Fire Insurance. Then yung title will be placed in our name 18 mos after the take out pa. Baka it differs per bank. Check ko ulit yung copy ng docs namin later kung may namiss ba ako. Ang hirap mangutang at mag-acquire ng property
Oh my..nagkamali pala ako itransfer ng school ung anak ko agad.never know na ganito pala sistema sa pagkuha ng bahay.tama ka nga sobrang bigat magbayad ng 2 bahay.kc nagrrent lang kme now.haayy..sana nman maging maayos ng mas madali ang bahay.nway, thanks for your response micah.it’s really helpful
you’re welcome jenny! naku sana hindi mahirapan ang anak mo dahil sa situation niyo at sa pag-transfer niya ng school. kami ng husband ko we decided not to prioritize having a child for now dahil gusto muna namin ma-settle yung magiging bahay namin kaya rin siguro optimistic pa ako. pero I realized iba ang situation pag malaki na ang pamilya tapos mag-aacquire ka ng property na hindi agad madeliver sayo on the promised date. pero based sa mga kakilala ko na bumili ng bahay, halos lahat talaga ng developers ganoon unless high-end yung market kasi takot sila sa clients nila. I really hope it works out well for you. Best of luck sa ating lahat
Hi Jenny! Update lang about our case/situation. I have gone through the docs that we have signed with UCPB and I also called up PFI and thankfully wala nga kaming loan amount difference that we have to pay. medyo kinabahan ako dun because we can’t pay that huge amount in one bulk especially now na galing kami sa bakasyon ng husband ko. The loan amount that UCPB granted us was in fact a bit higher than the building value ng unit namin (included in the computation na yung equity that we have been paying for 24 mos)
Hi Micah, sorry for the confusion. The LOG Counseling Confirmation Form was provided by Profriends. So aside from the one-time payment charges that we paid the bank, we also have to pay Profriends those charges stated in their LOG Counseling form before Profriends process our loan take out. Yup, check mo na lang muna siguro with PFI if may kailangan rin kayong pirmahan na LOG counseling form.
I see. Kami kasi pinaderecho na nila sa UCPB main office kaya siguro di na-explain at naibigay sa amin yun. Tawagan ko sila to clarify. Thank you for the information
hi mica and the readers here, hope you don’t mind me “plugging”, but I’ve created a group in FB for Lancaster Estates Homeowners. basically a place for discussion and helping others, and not a homeowners association. as you all know, pex is closing the threads about profriends, specifically for us Lancaster Estates as well and consolidating it into one – https://www.facebook.com/groups/lancasterestateshomeowners/
Okay lang, salamat! hindi na ako nakadalaw ulit sa PEX isasara na pala yung thread. nag-send na rin pala ako ng request sa FB to join the group
Hi miss micah. Would u know how long does it take for bank loan approval, just like in your case. You see, i have just completed my requirements yesterday and my papers will just be endorse this monday. What bothers me eh yung sinabi nung kausap ko re: credit card obligations. I submitted 2 statements from 2 banks as proof of billing and then sabi nya dapat daw walang utang as in zero out ko ung credit cards ko. Is this true? Hope u can help me out. Thank you in advance.
Best regards,
Edith
Hi Edith! I think I saw your post in the Lancaster Facebook page. Well when you say utang, ok lang naman na may outstanding balance ka with your credit card at the time na they’re processing your bank loan application. Ang ayaw nila is yung hindi nagbabayad on time (delayed payment), or may tinakbuhan kang utang sa credit card mo, and yung nagpa-cancel or close ng credit card dahil hindi nabayaran.
hi, sales associate po ako sa profriends, and before mag agent sa kanila, buyer muna ako. bumili kami ng asawa ko ng isang unit sa carmona estates (Oakwood), based sa experience namin, smooth naman po, walang problema. kaya malapit na din kmi lumipat. Can I share your site on my FB page https://www.facebook.com/tahanansacavite ? Thanks. wait ko po reply nyo
sure. no worries flora
Hi All,
I just want to share my experience with Lancaster. I am now in the process of applying Meralco connection. I started applying Meralco last August 6, 2012. After Meralco gave the meter socket, I turned it over to the engineering staff, they said it will took 3 days for installation. After 3 days, I check the meter post its not yet installed. In short, the 3 days become 2 weeks of installing only the meter socket. But when Meralco inspected the installation, unfortunately it fails due to substandard ground wiring. I ask again for another visit and told Lancaster to fixed it. When Meralco check it back, it fails again for the same reason. Then my Meralco service application has expired because its only good for 1 month. I applied again for another Meralco service application, I ask again the Lancaster engineering who are so very active department to fixed the ground wiring. for God sake its 2 weeks now still the same problem. Then they said they’ll fixed it today, Meralco will inspect tomorrow Sept 18, 2012 so good luck to me then….Lancaster is so fast AMAZING!
hi micah..ask k lng kng nka move in nkyo..
hi mhillet. hindi pa. still waiting for the schedule for inspection of the unit
Hi Ms. Micah…nkamove in na po ba kayo sa house nio? I’m also a buyer in lancaster and I’m hoping that it will go smoothly. I expect to move in by at least June next year. I’ll be watching out for you updates about your house =)
Hi dyeyem! Not yet. hopefully next month or even before the year ends. I will write a detailed post once we have inspected our unit.
Hi
Just wanted to ask if marerefund pa kaya yung dp ko po na 10k? hays..
Naku Mike malabo na yata ma-refund ang DP. but ask around na rin. baka may ibang nakapag-refund ng DP nila
Hi Micah,
Just dropi’n by to say nice job with this post. Pang 9th month na namin na equity for our Alexandra unit sa Lancaster until we saw sa Imbestigador last night ung case ng profriends. Sobrang natakot kami. We really do hope our situation will still be ok like yours with profriends. Tanong ko lang po if requirement ba ng Bank na may account ka sakanila before ka nila i-entertain for the loan? Metrobank kc ang balak namin for Bank financing. Metrobank Credit Card lang meron ako but no existing savings account with them. Thanks in advance.
Hi Gilbert! Nakakatakot nga yung pinalabas sa imbestigador. Sana naman ayusin na ng Profriends ang service nila at ang quality ng units na idedeliver nila sa mga buyers. Sayang ang perang pinaghirapan natin. Re bank loan, hindi naman requirement ang savings account. basta make sure wala kang hit sa CMAP. pati ang spouse mo (if may-asawa ka na)
Alright.. Thanks Micah..
Hi I am also a buyer of one of the unit in Lancaster, which is fully paid na ako since May 2012 pero as of now hindi pa din kami makalipat eventhough we have the AMI issued on May. baket hindi kami makalipat? Kasi wala pang Kuryente at Ilaw, sabi nila nung July mag apply na kami, but then nun nag apply na wala naman silang maibigay na requirements which is ung COO (certificate of Occupancy), from July up to this date wala pa din news although, they keep saying SEPTEMBER 201 ma rerelease and COO. Ito pang nakakagulat, last week nagpunta kami sa Site, meron na kaming dues for 3 months na 500 per month daw. Sabi ko baket? para saan ? para daw sa maintenance nang subdivision and street lighting and garbage collection, teka teka teka muna!!! eh hindi pa nga kami nakakalipat meron na agad dues? ang sagot ba naman e kasi daw inaccept na namin ung papel na AMI, ok fine! we have accepted the AMI, but how can we move in, they dont provide us the documents needed for Meralco. And how can you stay in a house na walang kuryente. and walang ilaw, sinu ba naman ang ayaw lumipat sa bahay na nabili mo na. Binili ko sya in deferred for 2 years, and fully paid na din ako, tapos till now im renting a house. Nagsasayang ako ng pera sa upa, to think na meron na akong bahay pero hindi matirhan,
Hindi ko man napanood ang news about sa imbestigador pero i am so afraid. Kung pwede ko lang bawiin ang pera ko binawi ko na talaga…
Ang broker, nakita ko lang sya nung araw na nagpa reserve ako and then wala na… hindi mo din maasahan, after nilang makuha ang commision nila wala, wala na silang paki alam.
Sana lang maayos nila lahat ng gusot sa PRO FRIENDS. sana lang!!!
kami din, yung agent namin nakita ko lang nung tripping, nung araw na nag-reserve kami at ngayon na lang ulit nung loan take-out na. haaissst
Soory ah.. ano ba ung hit sa CMAP?
CMAP is short for Credit Management Association of the Philippines. If may hit ka it means may record ka ng unpaid credits (e.g. credit cards, loans, bills etc.) parang centralized database ng mga bangko sa mga taong may delinquent history of paying
Hi Micah,
did you watch Imbestigador of gma last sunday? i think Montefaro village was featured last night episode.
Sa youtube ko lang napanood yung imbestigador. Grabe nakakatakot. Hindi ko na nakamusta yung friend ko na nakatira doon. Ask ko siya if may problema na yung unit niya now kasi 2009 yata or 2010 siya lumipat dun
ProFriends on Imbestigador…
http://www.hapi-tv.com/video/23737/IMBESTIGADOR–SEPT-23-2012
Low quality structures, poor service, no regard for safety! Within 2 years of buying, the houses are deteriorating and looks like a patchwork. They released a lame statement addressing the issue. Poor houseowners – fearing for their lives under their own roof. When will this developer finally learn? When somebody’s either dead beneath a roof and walls that collapsed or after somebody dies of heartache and stress? HOY GISING!
Yes. Profriends should really straighten up their act. Iba ang power ng media. and bad publicity is never good for one’s business
Hi Micah! Awww.. May hit ako sa CMAP..
Try ka na rin. Malay mo swertehin di nila makita
well, parang gusto kong magsisi na sa PRO FRIENDS ako bumili…
hi Micah! I’m really nervous, but still hoping everything will turn out right. Im currently on the 13th month of my equity (15 months to complete the equity). Diana yung kinuha ko. a friend told me abt the video (imbestigador). I watched it, just now. I’ve never visited the construction site, but i’m planning to next month. As of now, nagda dalawang isip ako, but i can’t just leave it at that. I need to decide. OMG talaga, im just a regular employee and i work hard for this.
Regarding bank loan processing, we can work it out, but poor construction and leaking walls, its getting me frustrated =( i mean, how sure are we na hindi kmi matutulad sa mga homeowners na gaya ng nasa imbestigador..?
Hello Micah! I already watched that video a while ago. if ever we stop paying our DP could we get back our money back? Please advise if what are the steps that you have been through. Pero sana iba ung sa Lancaster Estaates. Sana di natin maranasan un..
Hi Lorie alam ko makakakuha lang ng refund ang buyer if natapos niya bayaran yung DP then hindi nai-deliver ni developer on time yung unit. medyo malabo yata ang refund if nagback-out si buyer even before paying the whole DP amount. Join ka din dito sa group na ito then post your question. Madaming willing sumagot jan
https://www.facebook.com/groups/lancasterestateshomeowners/
Hi Micah,
I have same worries as other regarding refund of my equity…
May kinuha akong house & lot property sa Lancaster (Cavite) – profriends property under Pag-ibig housing loan. After mabayaran ko ung equity na one (1) year tinawagan ako ng profriends tatanggalin na daw po nila lahat ng housing loan under Pag-ibig and iturn-over nila sa in-house or banking. So I decided to hold lahat ng tseke na I have issued to them after full payment ng agreed equity ko under Pag-Ibig.
After one (1) year ulit tsaka nila ako ininform na under in-house ako na aprroved and they have sent me another computation for the down payment under in-house. The computation turns out that I have still down payment balance of about PHP 72,000.00 and need an immediate settlement so that they can turn over to us the unit.
Nagrequest ako ng extension ng 6 months for the balance down payment, but unfortunately hindi ko talaga kaya mabayaran within 6 months. Again, nagrequest ako ng another 6 months extension plus restructure ng terms of payment from 10 years to 15 years kasi yun ang kakayanin kong payment terms.
Hindi na aprubahan yung request ko, ngaun nagtanong ko if ever ilipat ko siya under PAG-IBIG. Pwede naman daw pero individual filing, sabi ko OK lang.. after that sinabi ng taga profriends customer service kaylangan ko daw bayaran ung transfer of title which is almost PHP 31,000 plus yung 5 months advance monthly amortization + full payment na 72,000 para dun sa down payment balance.
Parang hindi naman yata tamang kami pa ang magbayd ng transfer of title since at first ng kuniha namin yung property it was under PAG-IBIG…
If ever bang na magback-out ako I still have the rights to refund the equity I have paid to them in full? Sabi po kasi nila ang equity daw po non-refundable… totoo ba un? Wala na ba akong habol dun sa almost 100K na na ihulog ko na?
Hope somebody can assist me or give me any answer on this question… kc balak ko ng magrefund masakit sa ulo…
thanks// god bless!!! Marissa Servano///
they have a discussion about this in the Lancaster group on FB. please request to be added: https://www.facebook.com/groups/lancasterestateshomeowners/
Under Section 3 of Maceda Law:
(b) If the contract is cancelled, the seller shall refund to the buyer the cash surrender value of the payments on the property equivalent to fifty per cent of the total payments made, and, after five years of installments, an additional five per cent every year but not to exceed ninety per cent of the total payments made: Provided, That the actual cancellation of the contract shall take place after thirty days from receipt by the buyer of the notice of cancellation or the demand for rescission of the contract by a notarial act and upon full payment of the cash surrender value to the buyer.
Down payments, deposits or options on the contract shall be included in the computation of the total number of installment payments made.
and
Sec. 7. Any stipulation in any contract hereafter entered into contrary to the provisions of Sections 3, 4, 5 and 6, shall be null and void.
Pwede mo ito irefund. At ung pinipirmahan sa Profriends na bawal irefund e null and void as stated in section 7.
Gusto ko din habulin sa Profriends ung 20k na down ko. Buti na lang downpayment lang ang mawawala sakin pero sana ibinigay ko na lang sa charity.
Good day to everyone!!
It was good to read all experiences that you guys encountered, even bad, horror or good, it is always giving a good points, views and ways on how to solve the problem or even might prevent the same dilemmas of other people that the only thing they want is to have their own house that can call “Our Home”.
A reminder with concern: Just always have a block and white (written) contract and communication to defend your part at the end.
hi micah, how’s the status of ur loan? loan take-out ka na ba? or nakapaginspect ka na?
hindi pa din yabelle. will update all of you after the inspection
Magandang araw sa inyong lahat.
Buyer din ako sa Montefaro at halos 3 years na nakatira dun, d ako kuntento sa bahay na nabili ko mababa ang quality ng pagkagawa, yung dugtungan na lang ng precast hindi pulido ang pagkagawa, ung bahay ko may mga tulo sa dingding inireklamo ko un ng ilang beses d magawa gawa hanggang sa ako na ang nagpagawa, ganun din ung banyo sa taas d magamit dahil tumutulo sa kwarto sa baba. Tama lang na na feature ang montefaro sa imbestigador. Para malaman ng mga tao kung ano quality mga unit ang ibinebenta nila. Sa mga nagbabalak bumili mag isip isip muna kayo, sakit lang sa ulo sa bandang huli ang dulot sa inyo.
hi micah kumuha din ako ng unit sa lancaster sa SS11 (margaret), im so worried dun sa napanuood ko sa imbestigaor pero so far naman wala pa akong naging problema yun lang nga mukhang mabagal lang silang mag build ng bahay , i decided din na mag bank financing ayoko ko kc ng sakit ng ulo isa pa yan din ang advice ng friend ko. nakatulong talaga yung mga blog mo para mabawasan mga worry ko ty.
sa tigin ko naman yung mga problema na na encounter nyo ngayon e yan pa po yung mga dating problema na di siguro nila na actionan agad . wag po sanang sisihin sa PF lahat , diba po may inspection bago nyo i accept yung bahay? bakit di nyo po inayos ang inspection… para before nyo pa po sana tirahan e na ayos n ang mga problema. ang alam ko kc marami na magbago ngayon sa PF pati mga materiales na ginagamit nila ngayon mas maganda na. siguro dapat mas responsableng mamimili po tau para makasiguro po tau na maganda ang magiging outcome ng bahay. bantayan po natin ang pagawa at manghingi po tau lagi ng update sa profiends . opinion ko lang po i2
Paano po namin malalaman kung may problema yung bahay during inspection kung hindi naman nakikita yung nasa ilalim ng mga plastering sa walls? Yung ganitong problema po I believe is lumalabas after a few months. Yung mga cracks sa walls and ceilings and yung mga di maayos na dugtungan ng precast ay madaling maitago sa pag masilya before turn over. Nakakuha din po kami ng bahay sa Lancaster, Alexandra sa phase 8 pero ngayon pa lang na magsisimula kaming magbayad ng downpayment napakarami na naming worries. Siguro ang mali namin is hindi kami nakapag background check sa developer. I guess its too late for that now.
i suggest dapat meron kau ksamang karpentero pg naginspect. or check nyo ung mga under construction na mga units.
guys, nag pa reserved kami last time sa lancaster vill actually nag visit kami sa area marami naman nang nakatayong bahay, but our agent/broker said sa phase 12 which is binubulldozer palang ang lupa then we ask dun sa may mga nakatayo na the he said that occupied na yung lahat, guys i just wanna know it is real
I took gabrielle unit as well so for now i don’t have any issues. I am just updating everytime to my agent. And Im planning to have an engr. visit my property during construction.
@Tripper: Your agent should have informed you well about PAG-IBIG financing system.
@ John Marx: You should be aware that you could only enter the premises if you have a trip pass. And for all other issues. I think if we have problems and we think that we’re on the right track then we ca alway do the proper way of complaining. If nothing happens then we could always go to HLURB. Just like clickerwayne. I think he has all the valid reason to pull out the contract thats why he got all his refund.
We can always have a refund if we have a valid reason.
And FYI! non payment of 3 months is always a ground of terminating the contract unless otherwise you have proper documents and communication thru the PFI offices informing them for late payment. But if you are thru Bank financing PFI don’t have any holds on it. you should deal on the bank itself.
Just a thought… To Micah,, keep the faith as im keeping mine too.. at least we are not as judgemental as others unless we experience it.
totoo ba ang bali balita possible magsara ang PF dahil s mga reklamo?
I don’t think so Hannah. Ang pinaka-biggest project ng Profriends is Lancaster so un ang bread and butter nila. So far andami kong kakilala na kumuha ng mga units dun.
Ako I’m from Ridgecrest. Daming umalis at binenta ung units nila dahil siguro sa laki ng monthly amortization then un ngang problem in transferring the financing to Pag-ibig. We have a neighbor na ganito ang problem due to the lack of docs provided by Profriends, di maka-forward si Pag-ibig.
hi micah, you know i was only ahead of you ng one month sa pag purchase ng unit from Lancaster. I decided to go for the Haven unit and since january of this year i have been bombarding them with complaints. tingnan mo, nabasa ko here that you were approved June or July, while if i had not threatened them with a lawsuit di nila aasikasuhin yung approval ko. at this month ko lang nareceive ang notice ha, not without me telling them to start processing my papers, ngayon yung guarantee letter naman ang pinapahintay sa akin, but im through waiting. i thought that when i get home from the US e makakalipat na ako, ni wala sila update sa akin. so i chanced upon this blog of yours while googling if there were other people suffering the same fate. ang bait mo nga e, maybe because you got lucky with them. i wasnt as lucky though. i just hope that once i get my unit, wala namang problema sa construction. sana sa lancaster okay, kasi nung i visited the site e may mg anakatira naman na sa ibang bahay doon…
Hi Ann! I’m sorry about the awful experience you had with PFI. That’s basically my dilemma, how will I ever complain if personally I didn’t go through a hard time with them? Yes, maybe I just got lucky. It’s just so weird that people I personally know didn’t have problems with PFI. But still my heart goes out to other buyers who suffered and are still suffering the same fate as yours. I hope PFI straighten out their act before their reputation gets ruined altogether.
Hi, i just want to check if anybody is experiencing wall crackings and floor water leaks? I visited 2 of their village recently and I’m not comfortable to their structure. Their concept of not having beams and columns do really make finishing better but i would still prefer conventional method. Hope to hear feedback especially for their Lancaster and Bellefort Village.
yup…i do know few friends… having same problems….but not in lancaster and bellefort.. but for sure its just the same because they are just using same materials… parang lego nga lang kung magtayo ng bahay….
Hi All,
advice lang po… make sure lang na yun sinabi nila na na single attached town house eh malinaw na explain sa inyo.. kasi may mga nakita po kaming unit na gawa ng profriends eh duplex ang kinalabasan.. as in sharing ng isang wall yun dalawang house.. hhaaay naku.. kaka highblood po…
try to search the differences.. of a duplex and a single-attach family house.. mostly di ba ang offer ni profriends.. single attach townhouse.. just check it out…..
duplex is an example of single-attached. townhouse is also a single-attached. kya dapat confirm mo with the developer kung anong klase ng single attached.
base po kasi sa web site nila ang description is single-attached townhouse….now it end up that the house that my friend purchase is sharing a wall and roof with the other unit.. it seems hindi na ata single attached ito…i will try to post some pics of the model unit, as delivered and the unit that my friend got…
Hi please make sure na naexplain mabuti ng agent ang details if not you just have to ask. Single attached is diff. In single dettached. I have bought gabrielle unit and as promise they will deliver it on 18th months. Hoping that there will be no major problem as what i read in net.
And to micah thanks for this blog it is very informative soon we will be leaving on the same community. Please keep us up to date when you transfer on your new home.
I recently purchase a Ready for occupancy unit Manor unit at Lancaster; so far my experience with my agent and pro-friends is great. They answered my inquiries, they accommodated me. Send my additional requirement via email and they acknowledge that they receive my email. Hopefully when I inspect my unit everything will be ok. I interviewed some of my friends who purchased properties with other developers, same issue… leaks…etc…etc… and guess what I think the only water provider in Cavite is South link as some of my colleagues they told me that their water provider also is Southlink… I am hoping that everything will turn out ok. My down payment will be done by February so hopefully by March-July 2013 I will be a permanent residence of Cavite.
When I purchased my unit at Lancaster that’s the time that I learned that some of my officemates got their unit also with pro-friends (Lancaster), we are all hoping that we won’t experience any major problem with our future home. BTW one of my officemate purchased a property with Montefaro and so far no Major problem but please be careful and make sure to lock and put some grills etc cause seems the guard is useless… nanakawan sila nung kalilipat lang nila.
I am not pro with pro-friends, I am just stating information with my experience and hopefully I will not write any negative blog about the developer. Crossing my fingers and hopefully everything will turn out well.
By the way if you are looking for agents try contacting Gerlie De Leon at 0908-895-1201. She will try to help you.
hi micah
i just want to use your blog to ask anybody what are the very important to consider in inspecting the unit. I received notice that sa nov 15 na ang inspection i have read some nega about the constuction.Sana meron mag-advice sa akin if ano dapat kong gawin before i sign the turn over.Thank you.God bless us all!
Hi Mitch! Please read my updated post about our unit. Vik posted a comment about the things to check out during inspection. Detailed siya and can help you a lot. We’re still very busy with work kaya namove ng na-move yung unit inspection namin. Hopefully next monday we could do our 1st official inspection.
Hi mitch,
Just chanced to read your comment. In an engineer’s perspective, unang una i-check is panu ang connection ng mga precast panels. Specially for the first vertical walls kasi dun uupo lahat ng subsequent na precast.
Second, panu at anu ang nilalagay nilang cement mix sa mga duktungan ng precast. Kasi ang pinas, so far, ang building code ay based sa 6.5 na earthquake magnitude (which malakas yan), importante panu ang channeling ng loads per panel at kung paano matatransfer ito sa pundasyon sa event na magka-earthquake.
Kung hindi malaking bagay yan para sa iyo, pwede mo rin naman i-check ang iyong banyo sa 2nd floor (kung meron). May napanuod ako sa imbestigador na tumutulo ang sa 1st floor ang tubig kapag may gumagamit ng banyo sa 2nd floor. Maaring walang waterproofing na nailagay kaya may leak.
Importante rin sa roof na ma-check na ang mga roof eave sealed. At ang ridge ay maayos na nailagay. Preferred din na wala or at least tama ang duktungan ng mga roofing sheets. Otherwise maaring tumulo ang tunig ulan sa loob.
Right now, kakatingin lang namin ng lancaster states at talagang masasabi ko na magaling interior designer nila at totoong nakakaakit na bumili. Un nga lang, nung tinanung ko sila (isang tanong lang), na paano nila mako-convince na safe ang bahay nila, dinerect nila kami ng misis ko sa engineer nila na hindi nakapagbigay ng maayos na sagot. Hanggang sa ngayon na nakabalik na kami ng SG, ay wala pa rin sagot.
Hi, I do not have much interest on properties but since my cousin has, i decided to take a chance. My cousin and i decided to purchase a unit at lancaster cavite phase 5. I was out of the country and my cousin stays in the philippines. He paid the reservation for his and mine last week and next month, will start to pay the downpayment. This is the first time I’m hearing PROFRIENDS so i searched on it till i find this forum. I was just worried that my money would go to nothing as above messages. Can anyone give an advise if it is really a good thing to pursue or not?
wag na lang, bka mgsi2 ka pa. nkpgpareserve n rn ko, kanilang na lang un. ang mali kong ngawa ngpareserve muna ko bago ko ngresearch 2ngkol s pro friends. mas malaki masa2yang mo kng panghinayangan mo pinareserve mo. wag ka nang 2muloy, pro nasa sau yan kng 22loy ka.
dHindi bagay sa kanila ang pangalang PRO-friends dapat ANTI-friends. Pera lang habol nila walang pakiaalam sa mga gawa nilang bahay. Patitirahin ko sila sa bahay na nabili ko ng walang upa tignan ko lang kung gugustuhin nilang tumira doon na alam nilang low quality at pagnilindol sila ang mapinsala, malamang hindi sila papayag na tumira sa gawa nilang mga bahay kasi walang kalidad.
HI MICAH,
ask mo lng if iissue prin ba ng PF mga cheke na inissue nmin kahit ngcancel na kmi ng unit? dkc bnalik ang cheke ko, after 2 weeks pa dw… nttakot lng me kc kht cnabi nla na ihhold na dw nla cheke, my nginform skin na inissue prin dw nla un… haayy
Hi Anna! I’m not too sure but do you have a proof like e-mail exchange or a written document regarding the cancellation? If so, you can sue them or file a case if mag-encash pa din sila ng check after that. Just make sure you get the rest of your checks para makampante ka na. Are you part of the members of the Lancaster Homeowners group on Facebook? They posted a thread about this topic just recently.
HI MICAH,
ask ko lng if iissue prin ba ng PF mga cheke na inissue nmin kahit ngcancel na kmi ng unit? dkc bnalik ang cheke ko, after 2 weeks pa dw… nttakot lng me kc kht cnabi nla na ihhold na dw nla cheke, my nginform skin na inissue prin dw nla un… haayy
@anna sand..
nagpacancel na rin ako ng unit ko at ganyan din sinabi sakin na after 2 weeks ko pa daw makukuha un remaining checks ko.. hindi rin ako kampante na ihohold nila un check so tinawagan ko un bank ko na i HOLD un check na magmamature ngaun buwan para sigurado. i suggest na ganun din gawin mo para hindi ka ma stress kakaisip.
hipe it helps..:)
ang bilis nilang kumita.
Ang iniipon natin ng matagal, sa kanila saglit lang. Hindi na sila naawa sa mga buyer nila.
Babayaran natin ng buo kasama ang interest tapos ang ibebenta nila mga palpak na bahay.
Ayaw nilang ibalik ang pera ng mga buyer na nawalan na ng tiwala sa kanila at mga buyer na natatakot na baka isang araw mapahamak ang pamilyang ititira sa bahay n pinag ipunan.
Gusto pa rin ilang isalaksak sa mga buyer ang gawa nilang mga bahay na palpak, tinipid sa materyales para lang kumita sila.
Nanghihinayang kami at sobrang nagsisisi sa tiwalang binigay namin sa PROFRIENDS ( di bagay ang name ).
Sumasagot nga ang customer service pero hindi naman satisfied ang mga buyers tapos pagnakulitan hindi na nagrereply.
Basta sa kanila ang pumasok na pera hindi na nila bibitawan kahit na palpak ang gawa. Masama yun panlilinlang sa kapwa ang gingawa nyo.
Nakita ko ang gawa nila dahil ang pinsan ko ay nakatira na sa bahay na binili nila.
Ang daming tulo hindi pantay ang flooring, as in low quality talaga.
May maintenance nga pero inaabot ng buwan bago magreply hanggang sa ang buyer na lng ang kukuha ng gagawa.
Hindi ko alam kung sinasadya nila ito o dahil sa lahat ng nakatira doon puro reklamo kaya hindi na sila magkanda ugaga kung sinong uunahin.
Sana isip man lng nila na hindi namin pinulot lang kung saan ang perang pinambili sa bahay na yun.
Naiiyak na lang ako sa sama ng loob sa PROFRIENDS dahil walang saysay ang perang pinaghirapan namin.
Parang nagtapon lng kami.
PROFRIENDS hindi naman kami mayaman tulad nyo.
Hindi rin kmi kagaya nyo na mabilis kumita ng pera dahil sa pagtitipid nyo sa mga materyales.
Wala man lang kming makuhang tulong sa inyo basta mahalaga sa inyo pera.
Sana makonsensya naman kayo.
ang Profriends and pinakabulok n sistema sa buong mundo.
Hi, im new here.. bago pa lang ako sa mga real estates na to.. but reading this
kind of blog is really really helpful.. im thinking of buying in bellefort sabine house.. but im kinda hesitant due to the nega comments na nababasa ko dito, i think 90% here are buying lancaster homes. but how about bellefort? any feedback? thanks!
Nag avail ako last year ng Colleen unit sa Lancaster and last month nag site visit kami ng asawa ko..and sobrang disappointed kami..not only sa house pero sa buong village…sobrang siksikan knowing na single detached ang mga house…3 to 5 years from now sobrang crowded na un..na hindi ideally for a subdivision…so nagdecide na kami na icancel… wala na ako pakiaalam kung marerefund ko pa un deposit ko dahil naka 10 months na payment na din ako… pero mas mahirap na hinuhulugan ko monthly peromabihat sa loob ko
Ang PROFRIENDS gahaman yan, experience ko d2, i bought 2 units margaret and diana, I paid the full amount as in fully paid ako last July 2011, so my family was very much excited to transfer sana coz we expected dun na kmi mag spend ng christmas, kc sabi 14-18 mos ung turn over maximum na un, Just found out this sept 2012 coz i followed up kung kelan na nga kmi mag transfer, grabee nakaka dismaya nung nakausap ko ung call center agent ung MARGARET unit ko 38% pa lang ung construction status, which is sabi din nila OCT. 2012 nga daw ung sked ng delivery date grabe and ung diana na nakapangalan sa mother ko from last year na bayad ko til now 0% ung status nya, what the hell happening??????? kaya file ako ng case laban sa kanila, bakit ganito d sila tumutupad sa usapan, nakakapanghina talaga, which is fully paid sila, how much more ung nag installment…….!!!!! nakaka pang gigil talaga tong profriends.
Hi micah, any updates for your unit? For the turnl. Over and about the inspection.?
Hi Nest! Hindi pa rin kami nakakapag official inspection kasi hindi swak sa schedule ng husband ko. weekday kasi ang inspection eh busy sa office. hopefully this november. super na-delay na ang turn over ng unit namin partly because of our fault na rin. I’ll update everybody after the inspection
Oh, i see. Did you manage to have it visit during the construction or do you its possible? Coz i want to try and request to have it visit with my engr. friend during the construction.
Hi Nest! Yes we were able to visit our unit during the construction progress. But that was because PFI had no policy back then of not allowing unit owners to visit the site. But now this policy is already being strictly implemented especially after the Imbestigador episode.
Really! I hope a proper request n communication will allow us. And ok lang naman sakin na d maideliver ung unit after 18 mos kailangan pa din naming magipon ng for furniture. Actually i am under in-house financing. Kaya medyo mataas ang equity ko. And maasikaso naman ung agent ko till now my communication kami. And may naikwento sya regarding dun sa nagfile ng imbestigador. Which is kapitbahay ng client nya. Its so true na hindi ok at nakakainis talaga ang ngyari sa montefaro. Pero knowing media i know kung gaano ka OA pag inilabas sa kanila and for sure it will be 1 sided. Kumpare kasi nung nagreklamo yung isang crew ng GMA. I also heard that she was treating PFI to pay her 5M para d sya mag reklamo sa imbestigador including yung balance nya sa house kasi almost 1 yr na ata si sya nakakabayad which is iniilit na ng bangko at pinaayos nya s PFI. This was just only an info na sana d manyari sa tin yung ngyari sa iba. Crossing my finger sana maging ok ang lahat dahil masyadong masakit para sa ating naghihirap na d naman pumupulot ng pera
Hi Nest! Naku I don’t want to comment about the person who aired her complaint through IMB. I’m not sure about the whole story but she is in my network in Facebook. Please join the Facebook page na rin marami active na members dun
I’m also praying that we won’t encounter any MAJOR problems with our unit.
Hi ! I want everyone’s opinion please , kasi kakapareserve lang namin kanina Oct. 27, 2012 ng Diana model sa phase 8, Lancaster Estates .. and then right now nagse-search ako about sa Pro-friends and i found this … ngayon medyo nagdou-doubt ako :/// sa mga nabasa ko .. so I really want your opinions habang di pa kami nakakapagstart ng first DP .. sayang nman kung mapupunta din sa wala yung paghihirapan na money dba? so what do you think ?? please respond po i want your opinions
((( kung itutuloy pa ba nmin or not? Thanksss ..
Hi! Grabe sa delay yang Pro friends. Nagpareserve kami ng husband ko for a colleen house last Dec.2010, sa Lancaster Village 2. Farmland pa lang noon ang lugar, Wala pang kabahay-bahay. They told us that we could move in after the 16 month down payment. Syempre, excited kami. But when we went there last July 2012, wala pang nakatayong bahay. Ni poste, wala pa. We brought up our concern sa customer service nila, and they told us sa November na ang completion ng bahay at nagpalit daw sila ng contractor. When we visited our unit again last October 20, the house was 36% complete. This time, sa imus na kami nag reklamo. Sabi nila may delay ulit ang house at sa April 2013 na magagawa. Malapit na matapos ang 30 months namin sa down payment, tapos yan lang ang ipapalit nila? Grabe, nakakasira sila ng pangarap na magkaroon ng bahay at lupa. Gusto na namin ibenta ang unit namin sa iba at nawalan na kami ng gana. Kami pa naman ang first batch na mag purchase doon sa LV2, tapos ihuhuli ang house construction namin.
Whew! Super delayed nga yata yan kasi kami January 2011 kami kumuha ng unit sa kanila. I hope maayos yang problema niyo with them.
I had a Gabrielle unit reserve last August when i went to the Philippines for a vacation. Even before that, I already did my research which turned out to be mostly negative. Despite that, I was blinded by the model unit. Ang ganda talaga and the community they are proposing. Plus my close friend already bought a unit sa LE.
But shortly after that, i was still not comfortable with it. parang may agam agam pa rin ako at the back of my mind no matter how i condition myself na magiging ok yun bahay. Then the expose of IMB came and it swayed me to finally forego the unit before pa mag-start first downpayment ko.
The stake was just too high and there were no way para maging calm yun isip ko. I just took on the path na dapat ang bahay mo ang safest place na pupuntahan mo. And that wala ka iniisip at the back of your mind na things will go wrong.
Admittedly maganda yun mga bahay nila, promising yun concept ng community nila, the development being made around it. But I lack the technical competencies to really say na panget nga structure and construction-wise yun mga unit. I am not saying na i-discontinue nyo. Think of the risks and if you are ready to take on it. Malay nga natin kung isolated case lang yun mga yun.
Hi Micah salamat sa blog mo at nakita ko ‘to…. HayzZ medyo kabado ako at di ako nakatulog sa mga posts at comments kse tulad mo din eh buyer din ako. Actually nag-e-agent din ako kahit OFW ako dito sa UAE. Bale sister ko lang ang representative ko whenever i got deal sa mga prospective buyers.
Unfortunately wala pkong nade-deal, meron nakong isa na for tripping na at reservation kaso nakita si Imbestigador hahaha~~ Pro hindi na yan ang concern ko ngyun kse bale buyer ako ng Sophie sa Sommerset 4 and tapos nako ng equity ko last Sept 20 pa and i think im on the process for bank loan na.
Sa tingin mo Ms. Micah possible pa bang i-transfer ko ang unit ko sa ibang project nila like yung Antel? Sa kanila din ba yun? kse before ino-offer din sa akin ang Antel at sa Cavitehomes na site eh they’re offering the same projects of Profriends and Antel also. At least mas safe nko dun na kumuha nalang ng lot sa Antel kesa hindi ko mabantyayan yung property na kinuha ko.
I will ask my sister kung kelan ang turn-over ng house then if hindi nila madeliver yung unit do you think i can switch to Antel project or anytime pede na akong mag-decide and make a formal request na ililipat ko na sya ng Antel Lot nalang instead of Sophie. Sa tingin ko kase less worries kung mai-trasfer ko nalang sya agad kesa na-approved ang bank loan ko at lately ko nalang makita ang problema or the worst is hindi ko mabantayanb ang problema sa bahay na ide-deliver skin since ofw ako.
Help me naman po kung sino man ang may related issues of switching of units ASAP po sana. Ayokong lumabas ang loan approval para mai-transfer ko agad sa Antel Lot at di masayang ang DP ko para wala nakong iisiping problema. Ang hirap ng buhay OFW baka mag-sisi ako pagkatapos ng mahabang panahong pagsasakripisyo HayyyzZ Help naman po..
MARAMING SALAMAT PO…
Hi Michael! I understand your concerns and worries. Ang hirap on your part kasi OFW ka and mahirap magbantay and mag-follow up if malayo ka. I hope your sister can really help you out all throughout this process. madugo talaga ang pag-acquire ng property sa Pilipinas. Anyway, re your question about Antel, hindi ito project ng Profriends so if ever gusto mo mag-transfer it means i-le-let go mo na ang equity na binayad mo kay Profriends. Either that or ipaglalaban mo yung rights mo to get a refund. Cavite homes features different projects from diffrent real estate companies. Minsan yung mga agent ganun din, nag-ooffer sila ng tripping sa iba’t ibang subdivisions na hindi necessarily pagmamay-ari ng isang developer lang. kami marami kami napuntahan na subd within Cavite before kami nag-settle sa Lancaster. Na-inlove kasi ang asawa ko sa location lalo in terms of proximity to Manila, yun yung main thing na kinunsider namin.Iba siguro yung POV ko kasi contractor ang father ko and he always assures me na magagawan ng paraan if ever hindi kami satisfied sa quality ng unit namin . For now, hindi pa rin kami nakakapag-official inspection although tapos na ang unit namin. pero nabibisita namin ang unit namin during construction. Hopefully bago mag Pasko ma-free up na namin ang schedule namin para makalipat na kami and makapagbigay na ako ng complete feedback
Ms Mica, how’s your house na?
Hi Jengg! Fully constructed na ang unit namin. Official inspection and turn-over na lang ng unit ang kulang. Nahihirapan kasi kami with the schedule dahil sobrang busy pa sa work ang husband ko and weekdays and scheduled inspection. I’ll post a complete feedback after.
http://djsumaylo.wordpress.com/2009/05/02/camella-homes-vs-home-owners/
Just so you know guys no developer is perfect you can just search to google and lahat eh may reklamo. Based on my experience we have 1 unit at CAMELLA HOMES SOUTH 1 in sanpedro laguna. Sobrang worst ang bahay nmin dun my mom and my dad is the one who paid it as OFW din po. No choice since the only budget that we have that time is ok lang ng mga pangbayad. Yung division/partition that we had in camella homes is plywood lang which is inanay na sya.. Nagkapera at pinarenovate ang bahay and we spent 300k but ganun p din inanay pa din sya even yung mga cabinet na pinagawa, binabaha kami dun because of the location, mura ang HOA why? Because walang ilaw ang mga street lights, walang guards, once per 2 weeks lang ang garbage collecting at walang ammenities like what they have promised. Tulo tulo din ang bubong at my cracks din. Same reklamo with in IMB. But im PROUD TO SAY! That we bought 2 units here in carmona estates because, first, 300 pesos ang HOA but in return you will get twice a week of garbage collecting, 4-6 guards each phase 2-3 is roving, ammenities are complete, church, swimmingpool, basketball court maintenance of the village, now what would you prefer? 3 years of living here in CARMONA ESTATES, yes the time that we move in to our house, it is not perfect but the 2 units that we have is already our new home, that is why we are making sure everything is well maintained. Cleanliness and if there is damaged we are thingking on how we can fix it cause it is already our responsibility meron nman tyo na warranty which is 1 rainy season and it is under the contract that we signed. So before you buy a house please and YES I agree mga kababayan think twice. Regarding moving in to the house they are having delays cause pls understand it is still business. Even other developers are doing it that if ever loan amount is not yet given by the bank they cannot issue you the authority to move in cause once you already have it and worst case that it was disapproved by the bank, developers cannot easily asked you to go out of your house cause your loan amount was disapproved 😰. Let us just thank that PFI is offering us this opportunity and be positive that if there will be a problems there will also be solutions 😉. Just a tip: its also on how you handle things, always be professional and PFI people would ashamedly decline all your request.🏠
Hi ! I Agree with you 100% there’s no such a perfect developer. Unless you bought a private land and build your house with your own supervision. I have work in real estate also as designer we are selling lots only but still i’ve seen a lot of complain from the home owners about the area
micah – kumusta na ung bahay mo? nakamove in na ba kayo?
naku nina hindi pa rin. I called up PFI kanina and kailangan pa daw i-check ng engineering office before i-issue yung CFI namin. I have been very patient with them pero parang na-frustrate ako bigla kanina when I heard na it’s still not ready for inspection. Last time we visited our unit okay naman na except for the door sa master bedroom na hindi pa nakabit plus the toilet bowls di pa rin na-install but the rest ayus na. I wonder what’s taking them so long.
Hi Micah! pwede bang malaman ang present update ng house mo kasi kami last nov 9 nag inspect ang ate ko mom ko kami samething happen to u wala pang ganito, ganyan… so sabi ng engineer balik sila ng nov 27 which is today. some are fix but dami pa rin dapat gawin tapusin as in galit na nga ate ko kasi pinapapunta sila eh di pa namn tapos… so gusto ko malaman sana sa inyo if ano status if mabibigay na ba sa inyo, and pwede ba u mag post ng pic sa house mo yun finish turn over na if pwede lang.i have pic nung first visit nila at kita ko dami pa gagawin takot lang me baka ganun lang nila iturn over yun bahay.Hirap kasi sa part ko wala ako jan to check.And may question din ako hinihingaan kaba nila ng P10,500 bond for damage proteksyon di ko kasi magets yun bond na yan…ang daming kong worries…
hi mitch! sa december 14 pa scheduled yung 1st official inspection namin. ang advantage lang siguro namin ng husband ko is nabisita namin yung unit namin while being constructed. alam ko bawal na ito ngayon. kaya during that time nakikita namin yung progress and nakakapag-random inspection kami. Sabihin mo sa ate mo and sa mom mo kulitin si PFI about the next inspection. Basta don’t accept the unit if may problema pa or hindi ka satisfied. Try ko bukas magpost ng pinaka-recent na picture ng unit namin. I’m about to sleep na kasi at maaga pa ang pasok ko sa opisina tomorrow
Ang promise ko sa lahat, I will write a detailed and honest review pag inaccept na namin yung unit namin or sige kahit after ng 1st inspection. Re sa bond meron talagang ganyan if may ipapagawa ka sa unit mo like magpapa-gate ka or magpapa-tiles ka. refundable naman yun basta hindi mo ma-damage yung unit while doing any house improvements. yung tita ko at kaibigan ko na taga Montefaro at Lancaster they also paid those bonds pero nakuha naman nila after.
hi micah, i’m having doubts with my purchase but everytime I see your comments it turns positive again … i pray for this house and I ask the Lord to give me signs if i will pursue … frankly cannot decide yet my deciding factor will be your detail and honest comment i’m willing to sacrifice my reservation fee and two months dp for alexandra if your turn over will not go well … true that no developer is perfect … but another blow from a valued client would be alarming … hope to see your post very soon
Hi Osang! I understand your dilemma. Honestly I got frustrated with them after calling them up earlier today. I believe I have been very patient and understanding of them and I was not making persistent follow-up with them about our CFI because I was complacent that it’ll be ready when I call them up eventually). But sadly hindi pa din ready ang CFI namin when I called today. Technically delayed na sila for several months with their promised turn over date. It can be very frustrating for people who need to move in right away. Lucky for us we can live in my in-laws house for as long as we want so really there’s no pressure naman. Re the quality of our unit, on random inspection okay siya, no major complaints. but we’ll see pa how it goes on our official inspection. I will update a detailed post once we’re done with the inspection.
Hi Micah ,
good evening ! ngayon kulang napanood yung sa imbestigador honestly natakot ako at balak kunang magbackout. Kaya lang naka 14 months na ako sa eguity pwede ba akong magrefund ? Natatakot ako baka magkaroon ako ng ganoong problema ? ako ay breadwinner at dugot pawis ang puhunan ko dyan .
hi i need help gusto ko na mag back out sa nakuha kong house. panu ba mag refund??? ung agent ko di ko na macontact after ko mag purchase. nakaka 4 na ako sa equity. help naman po or any ideas. hindi kasi ako makacontact sa profriends puro operator lang
PROfRIENDS….sana wala ng kukuha ng unit sa kanila, ako mismo nag sisi dahil isa ako sa biktima nila. Una walang quality gawa nila, ayusin daw nila kong may reklamo peru bingi ma sila kong meron ka reklamo,bahay ko mismo baha ang loob kong umolan,plntuan sira sira, gate sira wala pang susian, pader walang pintura, hindi pa squalado mga rooms at bako bako mga ding ding. Kubita hindi tinapos, mga walang hiya yaha profriends dito sa carmona. Sa harap ng bahay ko parang bukid sa dami ng lupa di man lang pinatag. Kapal ng mukha ng taga opisina kahit minimura na di tinatablan
ako rin nung mapanood ko ung sa imbestigador parang nawalan ako ng gana , nafullpayment ko pa naman ung equity parang gusto ko ring magbackout, marerefund ko ba ung pera ko? pls.pakisagot naman..
tatlong isip na ako, i am about to meet the agent this coming friday to pay for the reservation sa Diana Townhouse… kaso sa dami ng negative input na nababasa ko parang nakakatakot na atang ituloy… =(
buti na lng reservation pa lng nbayaran ko. sub standard nmn pla gawa ng pro friends. dapat ng background check muna ko. back out na ako. syang dn reservation ha. sabi pa ng ahente nung magtanung kmi 2ngkol s developer, wala nmn daw ngre2klamo mga buyer s developer. eh anung tawag nya d2. naimbistigador pa pla e2. sinungaling!. mkabenta lng.
isa ako sa mga nagback out.. bale naka bayad ako ng reservation na 20k + 2months Downpayment.. nabawi ko un mga remaining checks na na issue ko sa kanila.. sabi ng lawyer ko kung gusto ko pa mabawi un mga naibayad ko, kelangan dw namin sila kasuhan which is matagal na proseso at maabala lang dw ako.. so sabi ko cge ABULOY Ko na sa kanila un 60k+ na naibayad ko.. Salamat na din at habang maaga nagising gising ako kundi matutulad ako sa mga nakabayad na ng full payment at SOBRANG nagsisisi sila at nagtuloy pa sila..
i check nyo din un mga groups sa facebook nandun lahat ng mga pictures nung binaha ang lancaster at pati na rin un mga ibang kapalpakan nila.. pati narin mga reklamo nandyan lahat..
http://www.facebook.com/#!/groups/lancasterhomeowners/?bookmark_t=group
http://www.facebook.com/#!/groups/lancasterestateshomeowners/?bookmark_t=group
Thanks Micah
at least kahit papaano nababawasan ang worries ko… God bless
I think this is one of the most important info for me.
And i am glad reading your article. But should remark on few general things, The
website style is wonderful, the articles is really great : D.
Good job, cheers
Hi homeowners and soon to be homeowners of Profriends houses.. I would like to inquire about the construction of Kensington (KS12) Gen. Trias… Is there anyone who knows or who has a unit there? Forums affects me much.
We reserved the unit last September and on the following week we paid the total equity for us to get some bucks of discount. Now i am so pissed off about the talks,imbestigador,forums and even my clients too that i am offering that the house is good etc.(i am part time agent here in Singapore)
I am still hoping Profriends Inc. will fix all those negative issue.
Hi micah..ever since nag we wedding plans kmi ng wife ko, i find your blogs informative..and now sa housing meron ka pa din? and same village tyo..for us ito naman story nmin.
hello.. new buyer.. ss5..block 4-31.. reserved a unit for me and my wife last october and paid our firsy monthly equity last nov 20,2012..den nabsa ko po tong forum from last thread na n close up to this new thread..also awaiting approval for the FB site for home owners..3days na kming napupuyat ng wife ko kkbasa dito sa PEX and as early as now nsa crossroads to decide whether to pursue or backout sa kinuha nming unit..originally sa SS11 dapat but sabi nmin medyo malayo at bka meron pa slot sa ibang phase, den un nga nkita nmin meron sa SS5..so go kmi kagad ni wifey..den lately na realize nmin di kya umalis na/nag backout ang previous owner na nkkakuha ng slot due to poor construction done by our developer..and un nga dami na ** house nkatyo sa ss5 and we just saw the houses outside..pro we will try na mapasok un before our second DP to help us on our decision..im still positive pro wife ko natatakot na din in the long run nagbayad kna ng 2M+++ for a margaret unit tpos papaayos mo pa *** bahay mo..yup dun na ko sa ok na siya pagturnover since di mo siya ma inspect during construction..KAYA LANG bka in time lumabas na *** sakit niya (cracks,leaks,moist) pag may mga fortuitous event(heavy rains, earthquake,floods,etc) so talong talo tlaga tyo..*** im asking help if nkikita niyo bang ok pagkaka gawa ng mga unit ntin sa ss5.. awaiting reply po…sigh..
-alvin
Hi Alvin! I’m so happy that I got to help you unknowingly. Re your specific question about the SS phases and their status, I think mas masasagot yan dun sa FB page ng Lancaster. Maraming active members doon na nag-shi-share ng updates and photos ng iba’t ibang phases.
hahahaha..thanks micah..oo nman lalo na dun sa list ng receptions at mga pwedeng lugar for prenup.. anywiez..yup na add nko knina ni sir jasper sa page and starting to ask and read nman all the comments..me mga future neighbors n dn akong nkausap..hopefully it’ll be fine..ü thanks and god bless.. and mdami kapa matulungan using your blogs..
You’re welcome Alvin
Hi,
Just to inform you. My girlfriend and I were a bit disappointed with profriends. The Colleen House model that we started investing since 2010 have not yet been released? 76% of completion. We were told that after fully paying the Equity for two years, the house will be available for occupancy by June 2012. It’s already December, and the house is still not yet completed. We are planning to take legal action on this for their DEFAULT. Never had we missed paying the amortization. So disappointing that they can’t fulfill their side of the contract.
Warn your friends who would like to purchase profriends houses. Ours is case worth learning for.
Hi Micha, it’s been a while since last I visited your blog. kamusta na yung house nyo? nakapag final inspection na kayo?
Hi vik! 1st inspection pa lang namin last Friday, December 14. Nagbigay ako ng maikling feedback sa Lancaster Estates Facebook page. Baka bukas or anytime this week ako magpost ng updated review ko about PFI.
Hi Micah! nag browse ko sa FB page, di ko na makita posts mo, hehe. anyways, kamusta 1st inspection, madami ba comment? hopefully konti lang para maka-move in na…what’s your next step na?
hi vik! natabunan na yata yung post ko. anyway, ang daming kulang on our 1st inspection. My husband got mad (and minsan ko lang makitang magalit yun). it was really disappointing. I’m drafting my review na. 2nd inspection is on january 22. hopefully marami ng improvement by that time.
Naghahanap kayo ng sobrang mura then demanding kayo? I am a real estate agent and I worked in almost 10 reputable developers also.. on my personal experience, MOST OF DEVELOPERS encounter delayed of projects.. some reason is that, the change contractors because of the sub standard procedures, the natural disasters are also a factor in time table.
If you guys want a superior worry free transactions (perfect transactions) try investing to a more high-end properties.. The question is, can afford??
Wag masyadong magreklamo kung konti lang budget nyo.. you can’t have the BigMac satisfaction, if you can only afford the Angels burger..:)
Im not working with Profriends, but this blog is making them famous.. Maybe in the near future, I will try to join them..
Sa mga nagrereklamo at minalas, karma lang yan.. mas maraming pinoy ang satisfied sa nakuha nilang unit.. you just need to be contended if you can nly afford the low-cost housing. Dont expect too much! magkano lang binayad nyo, demanding pa! hahaha
Talaga naman mga agent karamihan commission lang ang habol walang sense of compassion sa mga buyer. Usually naman si Agent nagcoconvince kay buyer na kumuha, promises heaven and earth para lng kumuha kahit alam naman nila hindi na maganda record ni developer. Kumbaga Devil’s Advocates to mga taong to eh hindi naman pera ni developer binayad sa inyo, pera pa din yun namin mga buyer.
Hopefully makarma ka din at hindi na makabenta. I-post mo pangalan mo para magkakilala naman tayo. Walang magrereklamo kung maayos ang serbisyo.
Oo nga karma din lang basis mo, sana mauna knang makarma “talk to the expert” you’re not an expert at all! We only have limited budget that is why we opted for low cost housing And what our budget can afford, but that doesnt mean that developer can opted to use craps on our homes and give us hard times on whatever we deserve to be addressed.
Are you not really from pro friends come on.. sasabihan mo mga tao dito ng trash talk like that cause di nila afford ang presyo ng quality homes so magdusa sila? If you really are concerned on you’re company tell them to do what is right. Wag sila mag advertise ng magandang bahay na di naman quality. This blog helped me a lot for the past months na nagreresearch ako to avoid pro friends. Pls. don’t mock people here just because it’s the norm the point is they just dream of owning a brand new quality homes and ended up so much stress, wag mo na dagdagan ang stress ng mga tao dito bec, you are not helping them so just keep quiet if you can’t say anything good or help them out on their problems.
TALK TO AN EXPERT. mali naman ata yung pinagsasabi mo. milyon ang halaga ng lupat bahay, mura pa ba yun sayo? sa karamihan satin, dugo at pawis binibigay para lang makakuha ng makakayang dream house tapos pagtatawanan mo pa na wag magreklamo kasi yan lang ang budget mo? if you really are an agent dapat di lang pera ang hanap mo o mabebentahan. you should also have the heart para sa konting concern sa mga binebentahan mo. para ka namang walang puso kung magsalita. pano ba magiging karma ang makakuha ng bahay na di maayos? kaya nga nagkakaron ng ganitong blog para malaman ng iba ang experiences ng iba.. tama bang gawing katatawanan ang problema ng iba? kahit gaano pa yan kamurang bahay dapat kahit sinong developer should deliver what they have promised.. naghahanap akong bahay that’s how i came across with this blog. at least now i have learned to be careful with agents like you TALK TO AN EXPERT. walang puso. walang pakialam. pera pera lang.
Medyo malabo ang reaksiyon mo kaya napa-react ako. Wala sa low cost or high cost and question. Ang question is if seller (ProFriends) delivers their commitment when they get the price they asked for. Kung nagbayad ng tama at nasa oras yung buyer (note: may penalty pa yung buyer pag na late payment) then ProFriends should deliver as well on its commitment. Else, dapat mapenalize din sila for not delivering their side of the contract after getting the payment. Ganun lang kasimple. Wala sa isyu yan ng mura or mahal na presyo. Sana malinaw yan.
Sobrang pathetic ng point mo na “karma lang yan”. Kung isisi natin sa karma yung panloloko ng mga tao sa iba, sana wala na lang legal system. Para kapag na-murder yung mahal mo sa buhay or bigla ka nasagasaan sa kalsada at naputol ang dalawang kamay at paa mo, wag ka na magdedemanda, sabihin na lang sayo ng judge na “hayaan mo na, karma lang yan”. Ayan, ganyan na lang.
Bobo ang mag-iisip na this is a matter of mura or mahal ang binili. This is a matter of doing your end of the contract. Kung isa sa dalawang partido ang di tumupad, ibig sabihin lang nun na nanloko ang partido na yun. At sa mga pangyayari na nakasulat sa blog na to, walang magsasabi na ProFriends ang niloko.
@talk to an expert..di naman pinag uusapan dito kung mura o mahal ang bahay n pinanapangarap ng bawat isa sa nakakuha ng unit sa lancaster..ang issue dito eh kung matitirhan b ng maayos un mga unit na ipinangako ng profriends beforehand na makatanggap sila ng mga payments…security ang nakasalalay dito..eh kung s u kaya mangyari ito nangyayari sa amin or much worst sa FAMILY mo…matuwa ka rin kaya…dahan-dahan ka sa pag ko-comment mo…at kung pde pag-isipan mo din bago ka mag lalagay ng kung anu-anung opinyon mo dito…anung magkano lng binayad,,,milyon ang usapan dito…san mo makukuha ng basta-basta ang milyong pera…umpisan mo ngang maglakad mulang luzong hanggang mindanao kung me matatalisod kang milyones na pera….what a ***********kainis ha…
Hoy “Talk to an expert” baliw ka?
Pls issue more comments if profriends do not follow up ur case – especially if u find structural defects – Bec others will pull out of installment arrangements if this problem of yours continue – pls continue ur forum – thks
Yes I will provide more updates until the time that we accept our unit
@mam micah..mam..anu na po update sa unit nyo…thanks..
anjan na yung update sa taas. I wrote it on December 28, 2012
hi we also purchased at Lancaster last 2011 and until now we haven’t heard anything from them. My dad is so angry right now cause were done paying our dp. Im still hoping na walang magiging problema sa mismong bahay after waiting ng sobrang tagal.
Hi! I suggest mag-follow up kayo palagi. Yung delayed turnover talaga ang biggest issue with PFI. I hope okay naman ang unit niyo upon inspection
ask me sana ng help kasi until now wla pa yung approval ng bank namin but nakapag-inspekyon na ang mom ko sa house 3 time pa nga kasi nung first visit november 9, 2012 like wat micah said di pa na fix evreything from door,toilet,sink, di pa tapos pintura… and ang da mi yan yung mga concerns nila nasabi sa next visit maayos na november 27, 2012 nagsched sila ng 2nd visit dismayado pa rin sila kasi hindi pa rin nagawa lahat ng concerns na nakasulat sa first visit na ifix na nila yun door,toilet,sink pero totally di pa tapos yun bundok ng debris still di pa rin natanggal may maliit na hukay sa gilid ng pader as in nakakainis kasi nasasayang ang pera @ pagod kakapunta tapos yun pa rin madadatnan mo.Then nagsched uli sila ng Dec 1, 2012 lalo uminit ulo ng mom ko na pinapunta sila na wala naman ginawa.Ang hirap sa part ko kasi wala ako dun para inspect ang bahay. After ng 3rd visit wala na kaming balita sa kanila if kelan ulit ang visit at ang status ng bank loan namin.Hingi sana ako ng advice kung anong dapat kung gawin.Nag-email na ako sa kanila about my concern but until not got no reply from them.Tapos na ako sa DP ko at sabi nila ang magstart ang payment ko for bank feb 2013 pano ako mag start ng payment if di pa rin kami pumipirma sa bank.Sana po matulungan nyo po ako kung anong dapat gawin sino at saan dapat magfollow up.Salamat God bless us all!
I bought a unit in Carmona Estate which is under Profriends. Unluckily I was abroad when the unit was inspected by my parents-in-law dated October 2010, therefore I really didn’t see the condition of my unit. However thru photos I can see some cracks on the walls and 2nd level flooring, plus leaking pipes when you flush the bowl, then water stocks on the toilet door due to bad toilet floor level. Naggapas pa ng mahahabang damo outside the house. Moreover, when I arrived after 2 months, I noticed that all doors are made from plastic which are not the same with the model house wood door material. The septic tank they used was plastic and not big enough, you can smell bad odor at the car port every time someone flush the bowl. They did not even conditioned the soil against parasites or “ANAY”. The water is yellowish. Very dark every night. The house is not orthogonal or hindi iskwalado kaya masisira ang gagawa ng built-in cabs. Alon alon ang palitada ng wall. Poor electric source, fluctuating electricity that caused damages to some of our appliances. It is very regretful for me to own a unit under profriends, nasasayangan ako sa pera na pinaghihirapan ko abroad. I hope I can save much money again to down pay for another unit in a better developer, by then I will sell my current unit even without interest.
Hi Win, better ask the engineer check your septic tank. Dito sa LV 01 (colleen house) yung kapitbahay namin.. Kung di pa nagpagawa ng gate at nabungkal yung harapan di pa nila malalaman na hindi connected yung tubo sa septic kaya pala basa lagi at mabaho harapan nila. Haaayy grabe talaga profriends!
I feel for you sa lahat ng nagcomment dito.. If only nakapagbasa kami ng mga blogs at comments din sa PEX. I WILL NEVER BUY A UNIT SA PROFRIENDS. Bukod sa panget service, panget unit at napakabagal ng action nila sa mga reklamo. Kung di pa sila nireklamo sa TV, di nila gagawan ng paraan yung problem ng unit namin.. Pano lagi sinasabi sa amin na wala na raw magagawa ang engineering dahil tinake out na namin ang bahay so yung fix eh sa amin na raw manggagaling.. AYUN!! Thanks dun sa nagpa IMBESTIGADOR! Pagbalik ko sa Main office nila IKOT PWET ng customer service sa pag-assist sa akin.
Anyway, I hope we could all find a way to help other people to be careful in buying units in Profriends.
Micah Thanks for your Blog.. I think I should create one too para balaan yung kapwa natin Pinoy na nagpapaka kayod para makabili ng matinong tirahan na hindi maaaksidente ang kapamilya nila..
Thanks and more power po sa lahat
SAME SAME LANG TAYO.. engineers are tamad.. kulang sa motivation! kanina Jan 24 2013, habang nakikipag usap ako s engr,, di ko nagugustuhan mga siasabi nya.. muntikan ko nang sapakin… PU@#@#!#$#$… 1 yr delayed n after EQ. di p din inaayos. sila ang dahilan kng bkt di ko kaagad na aaply sa pag ibig.. kelangan daw kasi livable n daw ang bahay, (mga problema sa bahay, Tabingi ang Ding ding sa taas, kelangan pantayin,., resulta,, tumabingi naman ang bubong, ang dami png peklat… ibig sabihin, di maganda ang platada ng ding ding,, halata ang butas dahil sa kuryente, di man lng inayos.. tapos itong pinaka huli.. meter base. yng poste, Tabingi naman at pasok sa lote ko.. sa isang helera ng lot.. sa akin lng ang tabingi.. at nakaready n sanang kabitan ng kuryente dahil may naka abang nang suksukan ng metro galing meralco..,, at dahil pinapa ayos ko . matagal gawin naman.. kaya di p ako makapag plano para sa tiles.. dahil kelangan din ng kuryente dun.. buti ang pag ibig namin kaka approve lng…langya,,,,,,
jan 25, pla.
Hi David, sabi ng papa ko meron rito ginaba totally yung bahay kasi nung naginspection yung titira napansin na maliit yung side nila for garahe at yung sa kabila sa kapitbahay eh yun naman ang lumaki. I think mas nakakapanlumo yun sa lahat kasi after waiting for sooooooo llloooonnggg makikita mo na maling maling maling ang lahat. Not sure if itinayo nila ulit, di pa ko ulit nakapaglibot para magbike.
hi david, in which site did you bought your unit? were having one in lancaster and my worries are getting up due to serious comments here related to PFI.
hello,. Lancaster Village 2 colleen model
hi, micah
my family our planning to buy a house with profriends, but i read a lot of negative feedback and review, now after reading your blog, its fair naman, but im still worried, its an investment of a lifetime ika nga db, you know your looking for affordable house of your onw and yet you’ll be feel disappointed instead of excited, thanks n din for those info, i’ll be able to ready my self if ever i’ll deal with them.
I understand your dilemma. Think about it several times. I don’t want to give out my personal recommendation anymore because in the end it should always be the buyer’s choice. I just hope that my review will help prospective buyers come up with the right decision
Hi Grace, I suggest you ask your agent to visit directly sa mga gawang unit and wag yung model unit lang. So you could see for yourself OR magtanong tanong ka sa mga homeowners like yung isang mag-asawa na dumaan rito last week at nagtingin tingin sa gawang bahay dito sa LV01
Oh no! my wife and I has just purchased a unit in Lancaster and we wanted the Gabrille unit which is really costly. We just gave the resevation fee for 10K. now we are having second thoughts. The worst part is that our agent is a very good friend of ours. now if we step backward, how are we gonna tell it to her. OMG! guys, please help. should we purs building our dream house with PFI. hope to hear from you all…
Hi cloyd. Sorry to hear about your dilemma. If you can afford a gabrielle unit then it means you can afford a unit from other developers.better check your other options first. Today, PFI called us advising that the 3rd inspection will not push through tomorrow dahil di pa naayos yung for repair sa unit namin. Super delayed na sila sa promised turnover date nila. 24th month na naming naghihintay as opposed sa 15th month na pinangako nila.sana yung totoo na lang di ba kesa umaasa yung clients nila.my point is if you don’t have enough patience,get a unit elsewhere.lalo if overseas-based kayo. My husband and I gave them our complete and blind trust and this is what they did to us
Hi Micah, alam mo ba na dahil sa late turnover nila nagpastop payment ako (in house financing) pero di nila ginrant ang request ko noon PERO as PAKUNSWELO… ang ginawa nila dun sa Monthly amortization ko ginawa na parang downpayment. 15 months to pay kasi ginawa ko na downpayment na natapos noon September 2011 pero dahil di nagawa ang bahay totally kahit sa ika 16th and 17th month, yung amortization ko from October to March ginawa as part ng downpayment (walang 21% na tubo) which mean direct na bawas sa TCT. I’m not sure if inavail yun ng iba na mga nadelay. Malaking kabawasan rin kasi yung amortization ko sa IN HOUSE eh 21% ang tubo nun. Halos 5K lang nababawas sa TCT at the rest tubo lang.
@CLOYD – sa totoo lang mas maayos ayos na gawa nila dun sa mga project nila for Grabielle, Margaret etc. NAgbabike kasi ako sa buong lancaster from LVO1 to LV02, LR hanggang doon sa ginagawang new set of houses. Chineck namin ni Papa yung mga walls na di pa kinakabit mas OK na compare dito sa mga ikinabit nila sa LV01. AND nilalagyan nila nung parang gray na water repellant na paint.. SOrry I do not know the term. Pero un naobserbahan namin na pinipinturahan muna nila non bago lagyan ng colored paint. I guess ayaw na nila maulit ung nangyari dito sa LV01 ang daming nagreklamo ng Tulo at basang dingding at kisame lalo na nung habagat. BUT check nyo pa rin mabuti kasi pulpol mga engineer dito. Sorry for the term.
Thank you for sharing. Buti naman at may pakunswelo sila. LV1 ka pala. Kami din
Thanks Micah, I really appreciate your soonest reply. Our first DP will be this coming 20th. Well I guess we have enough reason to back out.i always believe in the saying that there’s no smoke if there’s no fire.
how I wish people can read this blog so that they can think 70 x 7 before they close a deal with Lancaster. Again, thank you so much. God bless!
You’re welcome cloyd. Goodluck on your house hunting
i tu2rn over na skin dapat ung house this feb..prang gusto ko ng mag back out..marerefund p kya ung mga binayad ko?
It seems we have the same sentiments. Im from LV1 Colleen house model. Lilipatan ko na siya this weekend pero ang laki ng nagastos ko sa repair. May leaks yung walls pero naayos naman na, nag direct na ako kay foreman Joe kasi kung idadaan ko pa sa Engineering aabutin ako ng syam-syam. Alon-alon yung walls, hnd level yung flooring. ung hamba hindi pantay, ung windows hnd magkaka level. yung pag tiles sa CR halos hallow yung loob ng tiles. nagpapalit kasi ako ng tiles so when they removed the old tiles dun namin nakita na hindi puro ung pag simento. ako na nga nahihiya sa mga nakuha ko laborer dahil sa napaka pangit na turn-over ng bahay. Wala naman ako choice since almost 1.2M na ung nabayad ko before the turn-over. sobrang nanghihinayang pero wala na ko magawa kundi ayusin na lang yung imperfection ng bahay.
Neighbors pa yata tayo Lilian. Si foreman Joe din kinakausap re dun sa repairs na gusto namin. Hopefully matuloy na ang 3rd inspection namin this monday. Ang laki na pala ng nabayad mo
hello lilian. im from LV2. , bkt mo kelangan na kaw gumastos sa repair kng pwede naman sa kanila muna? kasalanan nila un e…
Hi All, Yah I agree dapat walang bayad yun kasi kasalanan nila yun. Wala kami binayaran though nung una yaw nila asikasuhin dahil raw na takeout na namin at responsibilidad na namin pagpapaayos pero after the Imbestigador issue ginawa nila yung main concern namin at dahil nga baka bumagsak na ang kisame namin at masaktan pa parents and sisters ko.
Anyway, WELCOME sa magiging new neighbors namin sa LV 01.. Welcome na rin sau David, LV 02 ka pala po.. Dun bumili classmate ko kaso nagbackout at wala ata sila nakuha na refund
at pinabayaan nalang nila sa sooooobbbrrannnngg pagkabwisit sa Profriends at sa Agent nila na di man lang sila tinulungan.
By the way, PARA BALAAN RIN yung iba.. yung sa Townhouse area which is LR.. Maraming nangyaring nakawan doon. Yung admin management ilang beses na napalitan rito, ang sabi dahil di raw nasolve solve yung problem (chismis lang pro not sure talaga). So far dito sa LV 01 wala ko nababalitaan sobrang maganda kasi service nung dating mga guard dito. Mahigpit sila sa pagpasok ng kung sino sino at kinikilala talaga nila homeowners KASO napalitan na sila at petiks yung guard ngayon nakapost.
marerefund po b ung money pag nag back out?
wala pong refund.
grabe naman pala mga negative comments tungkol sa profriends, salamat dito at namulat ako bigla..plano ko pa mandin bumili ng unit sa carmona estate..hanap nalang siguro ako ng ibang developer na maayos ang trabaho..
yaan nyo guys, sa mga wala nang kawala, maaayos din to.. at magkikita din tayo. balang araw.
hopefully…. anong unit mo sa lv2? still waiting from Profriends…. bank financing ka ba or cash mo nabili unit mo? thanks… last year(march 2012) pa kasi yung full downpayment namin until now hindi pa din nakakalipat…
Hello every one, here every person is sharing these knowledge, thus it’s pleasant to read this web site, and I used to visit this blog everyday.
hello micah. medyo tabingi din pla ding ding nyo sa taas. ganun din problema sa akin kaya pinapantay ko.. nakita ko mga pictures mo,
Oo nga eh sabi nga din ng father ko. Although para sa amin hindi na yun masyadong big deal kasi hindi naman talaga halata unless marunong tumingin. May room din kami sa itaas na hindi iskwalado masyado. Yung tipong kailangang gibain pa if gusto mo talagang ipa-repair kaya inoverlook na namin yun kasi hindi naman masyado pangit tingnan. Ayaw na namin ma-stress ng husto saka in the future balak naman namin ipa-improve and iparenovate yung mismong house structure and design
update:
Hi ulit! Sabi ng father ko hindi naman daw masyado tabingi yung wall sa taas. Hindi sobrang pantay pero hindi rin halata pag personal mo nakita. na aggravate lang daw siguro ng angle ng pagkaka-picture ko. Chineck niya kasi ulit on his own nung pinuntahan niya yung tita ko na may unit din sa LE
sino naging engr nyo dyan nung ginagawa pa at sino engr for move in? may nireklamo n akong engr at sobrang nagalit ako n tipong sasapakin koa at mukhang natakot at di n daw papasok
Hindi namin na-meet yung in charge na engineer sa unit namin nung ginagawa pa lang. takas lang din kasi yung pagbisita namin. usually weekends pag walang trabahador. sumasama lang lagi yung father ko sa amin. sabi nga niya hindi daw pulido gumawa yung contractor eh may nakita na siyang low-cost housing na mas maayos pa sa gawa ng PFI na not exactly mura.Nung nag move-in kami si Allen dapat ang in-charge sa amin pero on our 2 inspections wala siya so si Louie at may kasama pa siyang isang guy na hindi namin nakuha ang name yung nag-assist sa amin. Sabi nga ni Louie siya na daw hahawak nung account namin kasi nga siya na nakausap namin since first inspection although tinatawagan din kami ni Allen for updates. Awa ng Diyos naka-ilang postpone na yung 3rd inspection at ang supposedly kulang na lang is yung main door na hindi pa na-install
Bakit ka pala nagalit dun sa engr? Anu ginawa? Okay naman sila pag kausap. Nakaka-guilty nga din sabunin kaso nakakainis din kasi parang di naman nila tini-take note maigi yung mga complaints namin
oo mababait mga engr. kaso nga lng.. hindi un ang sinisilip ko e.. ang performance nila as in charge sa unit.. dahil parang tinatamad lng or mabagal kumilos. walang priority sa gawain nila.. parang hindi sila motivated s something e. sweldo etc etc.. tsaka.. kapag may reklamo ka.. lagi sila wala e dapat sila kinakausap mo hindi foreman,, dahil mga foreman.. binabalewala kadin. oo si allen. maacikaso un… kng tatanung mo ako dun kilala nya ako. Mark ng lv2 10 11. sya n din nag sulat ng complain against s engr. at nag pasa n din ako sa main.. para mas bumilis..
Mabuti naman at okay pala yung allen kaso sa ilang punta namin dun di pa namin siya nakikita kaya si louie yung nag-assist sa amin. In our experience (kahit dun sa bahay ng tita ko at sa bahay ng friends ko) mas ok din pag kausapin mo ng direkta yung foreman of course dapat kaharap din si move in officer. Mas naaalala kasi nila yung dapat gawin pag ganun.
mag reklamo ka pala dun sa vill admin.. para official ang reklamo para di nakkalimutan ng engr.. ganun daw kasi kaya nag bigay ako ng complain dun… picturan mo mga itatama nila.. last week ko nga lng ginawa un dahil un ang sabi mismo ng taga vill admin.. dun sa pang apat n colleen model s harap ng ginagawang basketball court
As of now di pa namin inaaccept yung unit namin eh. Alam ko pwede lang magreklamo sa village admin pag na-turn over na sayo yung unit mo. Pero I’ll take note of that. Salamat
ah.,, sa akin inaaccept ko na. inip na inip n ako e… sabi din kasi ng engr dun pwede ko pa naman paggawa sa kanila ang mali at ngaun araw daw gagawin yng revision, si engr mariel n humahawak ng unit ko di n yng dating kinaiinisan kong mabagal. dun ko sya susubukan kng maayos itong engr n to…
Kami din inip na inip na. Lalo na yung husband ko. Well yung main door na lang yung kulang kaya sana next inspection ma-accept na namin unit then magpapa house improvement na kami. Goodluck to us. Update mo kami if ok yung new engr mo
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Hi, the reason why i shouldered the repair cost is it because yung pag ayos nila ng uneven walls ang process lng na gagawin is i grinder yung hindi pantay, tendency hindi pa din ako ma satisfy sa manner of repair. somehow it will lesson the uneven surface pero hindi pa din talaga ma address yung problem kasi ang problem na mismo is yung pag mold ng precast. Dun sa mga windows naman since nagpa upvc sliding window ako, manipis yung precast about 4″ think, mas makapal pa yung pvc windows kaya need ko ipa repair, since ginawa na ung windows pina level ko na lng yung windows kasi hnd pantay. Yung hindi level na flooring mahahabol naman kapag nag tiles. Ang napansin ko lang talaga sa kanila is yung precast na hindi pantay pag nirepair kasi yun i grinder, once grind butas ung loob… meaning hindi puro ung foundation ng precast.
Naka move-in na ako last week. Since konti pa lng community tahimik sa LV1. New sets of security guard, lagi nag roving and mababait. Madami lang portion na wala ilaw ung Meralco post, Yung water system medyo madilaw, ung shower head ko nga nababarahan minsan ng dumi na sumasama sa water, hopefully magkaron na ng facility ang Maynilad soon.
Ang dami kong naging sentiments sa Profriends but at the end of the day… wala naman ako naging choice but to embrace the problem and fixed it myself. Iniisip ko na lang na kahit naman siguro sa ibang developer may mga issues din, nagkataon lang na mas madami siguro sa pro.
hindi nagkataon lng.. talagang poor workmanship all in all
Ang address nyo ba sa LV2 is Alapan 2C na? Ung Lancaster Residences kasi Alapan 2A then sabi dun sa St. Edward at Leighton Hall, Alapan 2B daw un then when we saw our (unofficial) land title, Alapan 2C na pero ung mga documents na binigay nila for Meralco requirements, Alapan 2A
. Ano ba un!!! 
BTW, for those homeowners na naka move-in na. may idea ba kayo kasi i’ve seen several houses na nagpa install ng bermuda grass and put some plants all over sidewalk in front of their house? tempting kasi pero mukang may technicality issues dun.
Hi all,
I bought also a unit in Lancaster ,Alexandra unit. Based sa lahat ng write-ups nyo e medyo nag aalanganin na ako. Pero nakapaghulog na kasi ako ng 11months for P34,000 a month.Ako naman po ay nagpapakahirap dito sa abroad at sobrang tipid para makapagpatuloy akong makapaghulog ng monthly dues ko, But it always come to my mind to back out. Pero baka or wala akong marefund due to lack of reasons. Anyway thanks to micah dahil marami ang sumusubaysay sa blog niya. At dito nakakapag isip ung iba kung woth it ba tlga na maginvest sa PFI
thank you sa blogsite mo micah,,,, now, may idea na ako about profriends… we are planning to get a house pa naman here in molino under PFI… thankful ako kasi ang hilig ko magbasa ng mga reviews kapag may mga plans ako….
now na nagka idea na ako…. It’s better for us to buy a lot and build our own house, for that we can be sure of the outcome….
thanks!
You’re welcome! Building your own house is always the best way to go. Yun lang not everybody can afford it. It’s good that you have that option
We just recently bought a unit din sa lancaster, alexandra, nakaka2months n kming hulog, hindi kami nagbank financing, nag inhouse po kami para mas less hassle sa requirements, ang ginawa po namin is ung full amount dinivide namin sa 2 so ung half dnivide sa 24 kasi sa inhouse is 2yrs 0% interest, so ung half na balance un lng po un lng po yung tutubo, which is 2.9m ang tcp ng alexandra naging 3.1m lng. masmalaki ang savings, pwede kayo mgpahelp sa agents nyo for special computations.
Ngayon parang kinakabahan ako sa mga nababasa ko regards sa houses ng profriends,kasi 58K a month hulog namin, baka mabalewala pagpapakapagod ng asawa ko sa abroad, as of now naman wala p akong problema, anytime pwde din ivisit ang site,
thanks for this blog, always updated. I’ll keep reading your posts.
Sabi naman mas okay na daw yung gawa ng PFI sa new projects nila and from the looks of photos being shared in the lancaster facebook page mas mukhang pulido yung gawa ng mga units ngayon.must be the new contractors. And btw, you’re lucky that you can afford to pay 58k a month. Sana maging ok yung turnover ng unit mo. Please join the facebook page madaming nagshi-share ng updates dun
hi ms micah, anu pong fb page nyo? para makajoin. thanks
Hi bel! Nakamobile device kasi ako kaya i can’t search for the link basta search mo in fb Lancaster Estates Homeowners if I’m not mistaken or punta ka dun sa original post ko about Profriends and search mo dun sa mga comments
wag po kayong kabahan.. ganito ang gawin niyo. wag niyong tiran ‘yong bahay hanggat hindi maayos ang pag kakagawa..
wala po talagang kwenta ang profriends! walang kwentang developer!
I bought a house here and about to move in. I had inspection last week. I was totally dissatosfied with the house. Wall cracks are all over the place. Doors doesnt fit the frames. It turned out way different from what was promised when i bought it. Looks likea alow cost housing. First thing i thought of… “eto pa ba pnaghirapan ko bayaran every month??!!!”
Materials are light weight and it seema that they rushed it. Way too different from the model house. It was really disappointing.
sa march 5 move-in ko…. i feel nervous due to comments dat i hav read.. haizst…
hi @niño kung may bad comment man sa Carmona Estates don’t mind them nalang.. ang gawin mo po. pag may nakita kang mali sa house niyo i report mo nalang agad sa CE management..
wag mong titirhan ang bahay na binili mo kung may problema
Hi everyone! My husband was a former agent at one of the Marketing Arm/Agency which sells Profriends properties. This was his first job but only lasted for 2 months (Jan – Feb 2012) and he already transferred to another job.
He was able to sold a unit during his time there to a client who paid in Full Cash. (No, the commission is not that big). However, the proceedings of this transaction was not at all easy as the Profriends staff were very inconsistent in giving out information to him and his client, making them come back and forth to PFI Mandaluyong office. As in for 2-3 weeks period, pabalik balik yung client, at everytime, iba iba daw ang sinasabi nung staff dun. Actually, everytime nagkkwento ang husband ko regarding their encounter with PFI Office, sobra akong naiinis, as in wala talagang kaayusan, sobrang stressful for my husband. Pero at least, upon payment of Full Cash of TCP, sa wakas, naayos din nila. Iba siguro talga pag hinarap mo na saknila ang buong bayad.
Though stressful ang experience, we are still recommending lancaster or bellefort to MY friends who are looking for houses kasi it’s really very affordable, and sabi ng husband ko, okay naman yung mga units, relative to the price. I myself have been contemplating in purchasing one for our family kasi nga eto yung afford namin (lancaster). We are actually planning on going there this weekend with a friend who is also interested on this.
After reading through the comments, I immediately texted my husband to contact his client (He’s still in contact with his client even if he’s not under the same company now). I told him to inquire if the client already got his CTS/TCT para si husband na mismo ang mag-follow up sa PFI if hindi pa, kasi super nakakahiya sa client. The client told him just now that he has received the document last month, and according to PFI, sa April title na mismo ang kasunod na doc. Sabi din ng client nya, magssched na din daw ng inspection, and my husband told him to list all items na hindi acceptable kay client para ayusin ni PFI, bago sya mag-sign ng acceptance for the unit. Buti na lang talaga, his client is very kind and understanding. Sana lang maging maayos na yung next proceedings para kay client.
As for me, I think I won’t be making a purchase on lancaster at this time. Saka na siguro kapag naayos na nila ang mga dpat nilang ayusin. And also, I won’t be making any recommendations na to my friends, ayaw ko namang ako pa ang maging daan para mastress ang mga friends ko in the future.
Anyway, thanks a lot for this blog, it’s really helpful!
another bad review
: http://filipinaako.wordpress.com/category/rebyu/profriends/
hi micah! balak ko na sanang magbayad ng downpayment on sunday for a gabrielle unit.. naisipan ko lang na magcheck ng forum about lancaster at profriend kasi my uncle warned me about the problems lancaster and profriend facing right now… is it wise to invest with them right now? it would be my brother who will finance for our house.. i make decisions for our family on matters like this.. kaya whatever i say, he’ll take my word for it and give me a go signal. wala kasi sya dito kaya ako yung naghanap ng bahay.. natatakot akong maloko or magkamali ng decision esp. it my brother’s money that i will be spending… any advice? anyone? thanks..
I think if you’re looking into a Gabrielle or Alexandra unit, you should look for your other options first. Kasi if you can afford those uni